ConstructConnect
ConstructConnect

19 Constructconnect Customer Service Jobs Hiring Near You

Customer Service Representative

Atlanta, GA ยท Hybrid

$15.50 - $21/hr

The Opportunity As a Customer Service Representative, you will provide post-sales/implementation ... E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire.

... ConstructConnect backlog grooming. * Regularly interacts often with customers and captures ... Experience in working for a software-as-a-service company a plus * Experience in or knowledge of ...

... ConstructConnect backlog grooming. * Regularly interacts often with customers and captures ... Experience in working for a software-as-a-service company a plus * Experience in or knowledge of ...

Machine Learning Engineer II

Atlanta, GA ยท On-site

$93.80K - $128.40K/yr

... services to help customers work smarter and to help our own engineers move faster. The AI ... Come help us accelerate AI adoption across ConstructConnect's engineering organization. As a ...

Senior Product Manager, AI

Atlanta, GA ยท On-site

$121.60K - $160.60K/yr

Establish, track, and measure success using well-defined KPIs tied to business and customer ... Experience working for a software-as-a-service company * Experience shipping a product from zero ...

Machine Learning Engineer II

Atlanta, GA ยท On-site

$93.80K - $128.40K/yr

... services to help customers work smarter and to help our own engineers move faster. The AI ... Come help us accelerate AI adoption across ConstructConnect's engineering organization. As a ...

Senior Product Manager, AI

Atlanta, GA ยท On-site

$121.60K - $160.60K/yr

Establish, track, and measure success using well-defined KPIs tied to business and customer ... Experience working for a software-as-a-service company * Experience shipping a product from zero ...

Strong focus on customer service, customer communication, quality, and accuracy. * Assist in the ... E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire.

Strong focus on customer service, customer communication, quality, and accuracy. * Assist in the ... E-Verify Statement ConstructConnect utilizes the E-Verify program with every potential new hire.

ConstructConnect Jobs Information

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Infographic showing various Customer Service job openings at Constructconnect in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 73% Physical, 12% Hybrid, and 15% Remote job distribution.
Customer Service Representative

Customer Service Representative

ConstructConnect

Cincinnati, OH โ€ข Hybrid

$15.25 - $20.75/hr

Full-time

Posted 6 days ago


Job description

Overview

This position sits within our Customer Success division which is responsible for supporting our customers at every interaction through technical support and training to create consistent high levels of customer satisfaction.

The Opportunity

As a Customer Service Representative, you will provide post-sales/implementation support services to customers including installation, troubleshooting, problem resolution and maintenance of products and services produced by the organization. Respond to questions from customers and diagnoses, troubleshoots and resolves technical issues regarding products and services. Provide first-level support on customer issues.ย 

Responsibilities

What You'll Be Doing

  • Accept in-bound calls and assess customer needs.
  • Address all customer billing inquires
  • Provide product knowledge and assistance to aid with data concerns such as missing documents, etc.
  • Provide product support
  • Route calls correctly to the proper department
  • May be asked to make outbound calls
  • This job description in no way implies that the duties listed here are the only ones that team members can be required to perform
Qualifications

What You Bring to the Team

  • High school diploma required. Bachelor's degree preferred.
  • Minimum of 1-year experience in a call center / customer service environment preferred.

Physical Demands and Work Environment:

  • The physical activities of this position include frequent sitting, telephone communication, working on a computer for extended periods of time. Visual acuity is required to perform activities close to the eyes.
  • This position is a hybrid position and team members are expected to have a dedicated and established remote workspace.ย ย 
  • Ability to work hybrid, with Tuesday and Wednesday in-office presence, in our Cincinnati or Atlanta office.

I have read, understand and can perform the essential duties of this position.

E-Verify Statement

ConstructConnect utilizes the E-Verify program with every potential new hire. This makes it possible for us to make certain that every employee who works for ConstructConnect is eligible to work in the United States. To learn more about E-Verify you can call 1-800-255-7688 or visit their website. E-Verify is a registered trademark of the United States Department of Homeland Security.

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Employment Type: FULL_TIME