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Confido

34 Confido Software Jobs Hiring Near You

Confido

Implementation Manager

New York, NY · On-site

$150K - $190K/yr

Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP ... software implementations, system deployments, or complex client onboarding - backgrounds in B2B ...

Confido

Senior Analyst - Business Operations

New York, NY · On-site

$100K - $130K/yr

... Confido platform. You'll partner closely with product and engineering to turn real-world workflows-like forecasting, trade spend, and financial planning-into scalable software used across our ...

Confido

Implementation Manager

New York, NY

$200/day

Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP ... software implementations, system deployments, or complex client onboarding - backgrounds in B2B ...

Confido

Product Deployment Specialist

New York, NY · On-site

$200/day

Confido is building the software to automate the disputes process from end to end. This role will serve as the connection between our customers, our product, and the market. That means building the ...

Confido

Senior Analyst - Business Operations

New York, NY · On-site

$100K - $130K/yr

... Confido platform. You'll partner closely with product and engineering to turn real-world workflows-like forecasting, trade spend, and financial planning-into scalable software used across our ...

Confido

Director of Business Operations, CPG

New York, NY · On-site

$165K - $205K/yr

Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP ... Partner with product development team to identify, prioritize, and define new software features ...

Confido

Design Engineer, Design Systems

New York, NY

$200/day

Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana use to run everything from deductions to production planning.

Confido

Design Engineer, Design Systems

New York, NY · On-site

$170K - $250K/yr

Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana use to run everything from deductions to production planning.

Confido

Accounting Manager

New York, NY · On-site

$140K - $180K/yr

Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP ... Hands-on experience with accounting and ERP systems; familiarity with CPG-adjacent software is a ...

Confido

Senior ML Ops Engineer

Manhattan, NY · On-site

$115K - $158K/yr

Confido is the AI infrastructure powering modern CPG, used by over 200 brands. They are seeking a ... The first automated financial operations software built for CPG brands Founded in 2019, the company ...

Confido

Product Deployment Specialist

New York, NY · On-site

$120K - $160K/yr

Confido is building the software to automate the disputes process from end to end. This role will serve as the connection between our customers, our product, and the market. That means building the ...

Confido

Accounting Manager

New York, NY

$200/day

Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP ... Hands-on experience with accounting and ERP systems; familiarity with CPG-adjacent software is a ...

Confido

Technical Sourcer

New York, NY · On-site

$150K/yr

Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP ... You'll partner directly with our recruiting and engineering teams to build pipelines for software ...

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    Implementation Manager

    Confido

    New York, NY • On-site

    $150K - $190K/yr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 17 days ago

    Job description

    Confido is the AI infrastructure powering modern CPG - the platform that 200+ brands like OLIPOP, Simple Mills, Dr. Squatch, and Tropicana use to run everything from deductions to production planning. Finance, accounting, sales, and operations, unified in one system for the first time.
    We're growing 5x year over year and recently raised a $15M Series A led by Footwork and Y Combinator. We're a small, in-person team in New York City, which means the people who join now shape the product, the culture, and the company itself.
    If you want your work on shelves everywhere - and outsized ownership while you build - we'd love to meet you.
    The Role
    We're hiring an Implementation Manager to help own the end-to-end onboarding experience for new Confido customers. This is a high-impact individual contributor role - you'll be the person who takes a signed contract and turns it into a live, thriving deployment.
    You'll work closely with customers, our product team, and our CS and sales teams to run scalable implementation processes across a growing roster of CPG brands. The ideal candidate has managed complex enterprise rollouts - whether in consulting, B2B SaaS, at a CPG brand, or a similar environment - and thrives on the structured problem-solving that great implementations demand. You will report directly to the Head of Implementation.
    What You'll Do
    Onboarding & Deployment
    • Own the full implementation lifecycle - from kickoff through go-live - for new enterprise customers
    • Manage detailed project plans, timelines, and workstreams across multiple concurrent deployments
    • Configure and customize the Confido platform to match each customer's workflows, data structures, and operational requirements
    • Drive customer-side stakeholder alignment, ensuring the right people are engaged at the right moments

    Customer Enablement
    • Deliver training programs, documentation, and onboarding materials that get users up to speed fast
    • Run live onboarding sessions and workshops tailored to different user personas - from day-to-day operators to executives
    • Track and optimize time-to-value across your book of implementations, identifying what drives faster, stickier adoption

    Process & Infrastructure
    • Apply and refine the implementation playbook - templates, checklists, escalation paths, and success criteria
    • Maintain implementation KPIs and reporting to give the business visibility into onboarding health and velocity
    • Identify patterns across deployments and feed them back into product to improve configurability and reduce implementation complexity over time

    Cross-Functional Collaboration
    • Partner with Sales on pre-sales scoping calls to set realistic timelines and surface implementation requirements early
    • Hand off customers to CS with full context - ensuring a smooth transition and strong starting point for long-term success
    • Serve as a key feedback loop into Product, translating implementation friction into actionable roadmap input
    What We're Looking For
    • 3+ years of experience managing enterprise software implementations, system deployments, or complex client onboarding - backgrounds in B2B SaaS, management consulting, CPG, systems integration, or similar are all welcome
    • Proven ability to manage multiple simultaneous projects with competing priorities, stakeholders, and timelines
    • Strong project management skills - you're comfortable owning a plan, running a status call, and escalating when something's off track
    • Technical curiosity and comfort: you don't need to be an engineer, but you should be able to dig into data, configure software, and troubleshoot without hand-holding
    • Experience working with CPG, retail, or supply chain customers is a plus - but not a requirement
    • Builder mindset: you're energized by operating within process while still spotting opportunities to improve it
    • Excited to be in our NYC headquarters 5 days a week
    Perks + Benefits
    • Equity - own a piece of what you're building
    • Fully paid health coverage with Aetna (we cover 100% of premiums)
    • Top-tier dental and vision through Guardian
    • 12 weeks paid parental leave
    • Unlimited PTO, plus regular 4-day holiday weekends we actually take
    • 401(k) through Vestwell
    • Paid relocation - we'll get you here
    • Full desk setup on day one (laptop, monitor, keyboard) + a $200 stipend to make it yours
    • Catered Friday lunches, team dinners on us, and unlimited coffee + snacks featuring our own brands

    Confido provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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