Conexon
Conexon

60 Conexon Jobs Hiring Near You

At Conexon Connect our primary goal is to bridge the digital divide by providing customers in rural areas with Fiber internet speeds! As a Member Service Representative, you'll get to work with some ...

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to ...

Conexon Connect is a fast-growing internet service provider that works alongside Rural Electric Cooperatives to deliver and operate advanced fiber-to-the-home (FTTH) networks across the country. Our ...

Broadband Installation Technician

Alma, GA ยท On-site

$18.75 - $25/hr

Description Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission ...

Description Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission ...

Broadband Installation Technician

Lake Placid, FL ยท On-site

$17.25 - $22.75/hr

Description Conexon is a rapidly growing company working with Rural Electric Cooperatives to build advanced fiber to the home (FTTH) networks nationwide. We are currently looking for a Installation ...

Broadband Installation Technician

Lake Placid, FL ยท On-site

$17.25 - $22.75/hr

Conexon is a rapidly growing company working with Rural Electric Cooperatives to build advanced fiber to the home (FTTH) networks nationwide. We are currently looking for a Installation/ QC ...

Conexon Connect is a fast-growing internet service provider that works alongside Rural Electric Cooperatives to deliver and operate advanced fiber-to-the-home (FTTH) networks across the country. Our ...

Broadband Installation Technician

Alma, GA ยท On-site

$18.75 - $25/hr

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to ...

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to ...

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to ...

Description Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission ...

Description Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission ...

Broadband Installation Technician

Panama City, FL ยท On-site

$18.50 - $24.50/hr

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to ...

$20.25 - $25/hr

Description Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission ...

$21.25 - $26.25/hr

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to ...

Description Conexon Connect is a fast-growing internet service provider that works alongside Rural Electric Cooperatives to deliver and operate advanced fiber-to-the-home (FTTH) networks across the ...

Broadband Installation Technician

Alma, GA ยท On-site

$20 - $24.75/hr

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to ...

Showing results 21-40

Member Services Representative

Member Services Representative

Conexon

Kansas City, MO โ€ข Hybrid

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Description

Here's your opportunity to help us make a big difference in Rural America. At Conexon Connect our primary goal is to bridge the digital divide by providing customers in rural areas with Fiber internet speeds! As a Member Service Representative, you'll get to work with some of the brightest minds in the industry, be part of a fast-paced, growth-oriented environment providing 5-star service to subscribers of some of the most advanced fiber to the home networks in the world. Our Member Service Representatives take incoming questions from customers and offer resolution through active and empathetic listening then sharing a wide depth and breadth of knowledge (after becoming a subject matter expert) in our products and services.


We're looking for high achievers who are fascinated with our industry to join our dedicated team in providing exceptional service to our members. It's the very foundation of our growing company and the reason behind our success. You can enjoy the satisfaction of using your quick mind and problem-solving skills to help our members, while working in an enriching work environment with great benefits and many opportunities for career growth. Come discover how you can be part of our growing Conexon family.


Location: In officeย 

Job Type: Full- time

Schedule: Fixed

Overtime: Occasional

Requirements

  • Have flexibility in your schedule for work purposes - ours is a 7a.m. to 7p.m. schedule, 7 days a week. Plenty of advance notice is given for scheduling purposes
  • Excellent customer service and problem-solving skills, active listening skills and a strong eye for details
  • Strong communication skills and unflappable, professional demeanor
  • Ability to multitask between systems and adapt to change
  • Analytical thinker with technical aptitude with the ability to work independently and as part of a team
  • Solid computer skills
  • 2 years customer service/or technical support experience



Preferred Qualifications

  • Telecom industry experience a definite plus
  • Bilingual
  • Experience with billing and pricing



Job Responsibilities

  • Provide 5-star customer service to Conexon Members
  • Demonstrate clear and effective communication with end users, colleagues, and management to quickly (yet accurately) resolve issues and ensure member satisfaction
  • Assist potential members in identifying if they are currently in Conexon's service area
  • Assist new members with new account creation and plan selection
  • Answer general account questions including billing, pricing and service details
  • And assist with projects and other duties that continuously improve our department and create career development opportunities for you



Company Benefits Include

  • Three (3) weeks of paid time off
  • Comprehensive benefits package, including health, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • Retirement benefits



Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon's mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.