Community Options

Community Options

20 jobs near Columbus, OH

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...

Team Lead

Dickinson, ND · On-site

$19.38 - $22.44/hr

Community Options is a statewide organization with ten offices across North Dakota and countless ... Proficiency with computers and related software, e.g. Microsoft Office, Therap, etc. Physical ...

New

Property Management Assistant

Princeton, NJ · On-site

$19.50 - $26.75/hr

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Familiarity with accounting software systems, experience with NetSuite a plus. Competitive Benefits:

Property Management Assistant

Princeton, NJ · On-site

$19.50 - $26.50/hr

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Familiarity with accounting software systems, experience with NetSuite a plus. Competitive Benefits:

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Diagnose and troubleshoot hardware and software issues primarily in a Windows environment * Receive ...

Psychologist

Bowie, MD · On-site

$90K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Innovative ABA software to decrease paperwork and administrative tasks * Create your own schedule ...

Staff Accountant

Newtown, PA · On-site

$60K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Prepare, enter, and maintain budgets in accounting software * Prepare documentation and payment ...

Psychologist

Rockville, MD · On-site

$90K/yr

Community Options, Inc. is a national non-profit agency providing services to individuals with ... Innovative ABA software to decrease paperwork and administrative tasks * Create your own schedule ...

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago


Community Options rating

6.3

Company rating: 6.3 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

99th of 239 rated social care providers


Job description

Community Options, Inc. is a national non-profit agency providing services to individuals with disabilities in 12 states.

We are now hiring a Full-Time Help Desk Analyst in Hillsborough, NJ. The Help Desk Analyst is responsible for assisting our IT team and providing exceptional customer service.

Starting pay is $50,000/annually

Responsibilities

  • Provide prompt, courteous support company wide, in person or via phone or email
  • Attend meetings as IT Support when directed by Help Desk Manager for assistance with conference room equipment
  • Understand and Follow documented service operations, policies, and procedures
  • Provide prompt, courteous, and complete resolution of customer requests
  • Diagnose and troubleshoot hardware and software issues primarily in a Windows environment
  • Receive and document all inbound tickets, emails, phone calls, and in-person request for IT services
  • Travel to local offices to troubleshoot and resolve issues
  • Document, track and monitor technical problems and solutions
  • Prepare activity reports
  • Inform management of recurring problems
  • Redirect problems to correct resource
  • Identify and escalate situations requiring urgent attention
  • Administer help desk software
  • Employees must cooperate with the licensee and department staff in any inspection, inquiry or investigation
  • Additional tasks and responsibilities may be assigned

Minimum Requirements

  • Minimum one year of professional IT experience
  • Audio / Visual experience a plus
  • Valid Driver's License
  • Some proficiency in AD, Office365, Multiple browser’s, Computer Hardware
  • Experience supporting Android and iPhone, Mobile Device Management a plus
  • MAC OS experience also a plus
  • Working knowledge of printer management
  • Experience working with LAN administration
  • Logical troubleshooting skills
  • Excellent time management and interpersonal skills and a high-level attention to detail
  • Understanding of best security practices and continual updating of knowledge base

Why Community Options?

  • Competitive Insurance Benefits (Medical, Dental, Vision)
  • Paid Holidays—Including a Birthday Holiday
  • Generous PTO
  • Employee Incentive & Discount Programs
  • 403b Retirement Plan
  • Incredible career growth opportunities

Send Resumes to: Sarah.Panea@comop.org

Community Options is an Equal Opportunity Employer M/F/D/V


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