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Column Technical Services
Column Technical Services

58 Column Technical Services Project Management Jobs Hiring Near You

Column Technical Services

Grant Financial Leader

Chicago, IL · Hybrid

$91K - $120K/yr

Column Technical Services is seeking a skilled Grant Financial Leader to oversee a full financial ... management. * Participates in federal grant training as needed. * Completes special projects as ...

Column Technical Services

Senior CNC Programmer

Alsip, IL · On-site

$27 - $37/hr

Column Technical Services is seeking an experienced Senior CNC Programmer / Master Machinist who ... It is not a desk‑only CAD/CAM position and not a management role. Key Responsibilities * Program ...

Column Technical Services

Junior Tax Accountant

Tulsa, OK · On-site

$43K - $54K/yr

Column Technical Services is seeking a detail-oriented Junior Tax Accountant with hands-on ... Ability to manage multiple client engagements simultaneously * Exceptional attention to detail with ...

Column Technical Services

Junior Tax Accountant

Tulsa, OK · On-site

$43K - $54K/yr

Column Technical Services is seeking a detail-oriented Junior Tax Accountant with hands-on ... Ability to manage multiple client engagements simultaneously * Exceptional attention to detail with ...

Column Technical Services

Grant Financial Leader

Chicago, IL · Hybrid

$91K - $120K/yr

Column Technical Services is seeking a skilled Grant Financial Leader to oversee a full financial ... management. * Participates in federal grant training as needed. * Completes special projects as ...

Column Technical Services

Grant Financial Leader

Chicago, IL · Hybrid

$91K - $120K/yr

Column Technical Services is seeking a skilled Grant Financial Leader to oversee a full financial ... management. * Participates in federal grant training as needed. * Completes special projects as ...

Column Technical Services

Senior CNC Programmer

Alsip, IL · On-site

$27 - $37/hr

Column Technical Services is seeking an experienced Senior CNC Programmer / Master Machinist who ... It is not a desk‑only CAD/CAM position and not a management role. Key Responsibilities * Program ...

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Infographic showing various Project Management job openings at Column Technical Services in the United States as of June 2026, with employment types broken down into 75% Full Time, and 25% Contract. Highlights an 100% Physical job distribution.
Help Desk Level I Technician

Help Desk Level I Technician

Column Technical Services

Chicago, IL

$20.50 - $27.75/hr

Full-time

Posted 6 days ago

Job description

Column Technical Services is seeking a dedicated and customer-oriented Level I Helpdesk Technician with experience in Microsoft 365 (M365) to join a dynamic team where you will play a pivotal role in providing exceptional technical support to end users. This position offers onsite support for a well-established organization in Chicago. Don't miss this opportunity to showcase your technical skills as a Help Desk Level I. Apply today to embark on a rewarding career journey with us!
 
The successful candidate will be responsible for providing first-level technical support and assistance to end-users, resolving issues related to M365 applications and services, and ensuring a positive customer experience. This onsite role offers an excellent opportunity to develop technical skills in a supportive and growth- oriented environment.
 
Key Responsibilities:
 
  • Serve as the first point of contact for end-users seeking technical assistance via phone, email, or helpdesk ticketing system.
  • Provide timely and accurate solutions to technical issues related to Microsoft 365 (M365) applications, including but not limited to Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.
  • Diagnose and troubleshoot software and hardware issues, ensuring problems are resolved efficiently and effectively.
  • Escalate unresolved issues to the appropriate IT teams or Level 2 support personnel as needed, while maintaining ownership of the issue until resolution.
  • Assist in the setup, configuration, and maintenance of M365 accounts, including user permissions, email distribution lists, and security settings.
  • Educate end-users on basic M365 functionalities, best practices, and self-help resources to encourage user empowerment and minimize recurring issues.
  • Document all helpdesk interactions, troubleshooting steps, and resolutions in the ticketing system to maintain accurate records and enable knowledge sharing.
  • Follow established processes and procedures for incident management, problem resolution, and service request fulfillment.
  • Collaborate with IT colleagues and other departments to identify and implement continuous improvements to enhance service delivery and customer satisfaction.

Qualifications
  • 3 years' providing end user support in an IT related environment.
  • Associates' Degree in Computer Science or Management Information Systems, preferred.
  • Experience with enterprise help desk ticketing software such as using ServiceNow or relevant software.
  • Experience supporting applications such as: Active Directory, Okta, and Intune, 
  • Knowledge of MAC OS & Android mobile devices.
Education:Associates DegreeEmployment Type: FULL_TIME

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