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Collins Consulting
Collins Consulting

60 Collins Consulting Customer Service Jobs Hiring Near You

Collins Consulting, Inc.

Customer Service I

Lake Mary, FL

$14 - $19/hr

Minimum of one year of Customer Service experience * Communicate clearly and concisely, both in writing and verbally with others in a professional manner * Strong computer skills, proficiency ...

Collins Consulting

Medical Call Center

Austin, TX · Hybrid

$15.50 - $20/hr

Leads translation services for reporting, if needed Identify the need for a reply letter to customers addressing the results of complaint investigations and send to complaint processing team to ...

Collins Consulting

Medical Call Center

Austin, TX · Hybrid

$15.50 - $20/hr

Leads translation services for reporting, if needed Identify the need for a reply letter to customers addressing the results of complaint investigations and send to complaint processing team to ...

Collins Consulting

Medical Call Center

Antioch, IL · On-site

$16.50 - $20.50/hr

Leads translation services for reporting, if needed. * Identify the need for a reply letter to customers addressing the results of complaint investigations and send to complaint processing team to ...

Collins Consulting

Medical Call Center

Austin, TX · On-site

$16.50 - $20.75/hr

Leads translation services for reporting, if needed. * Identify the need for a reply letter to customers addressing the results of complaint investigations and send to complaint processing team to ...

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Collins Consulting Jobs Information

What is it like to work at Collins Consulting?

Collins Consulting is a professional services firm that values collaboration, innovation, and client satisfaction, fostering a dynamic and supportive work environment.

The company's team structure is typically organized into project-based teams, allowing employees to work closely with colleagues from various backgrounds and expertise, and collaborate with clients to deliver tailored solutions. The work environment is often described as fast-paced and challenging, with opportunities for professional growth and development.

Working at Collins Consulting may appeal to individuals who are passionate about delivering high-quality services, are eager to take on new challenges, and value a collaborative and dynamic work environment that offers opportunities for career advancement and professional development.

What makes Collins Consulting an attractive place to work?

Collins Consulting is a reputable and forward-thinking firm that has established itself as a leader in its industry, known for its commitment to delivering innovative solutions to complex problems. The company's collaborative and dynamic work environment fosters a culture of creativity, open communication, and mutual support, making it an attractive place for professionals who value teamwork and professional growth. By joining Collins Consulting, individuals can expect opportunities to make a meaningful impact, develop their skills, and advance their careers in a stable and supportive organization.

What are the most popular categories at Collins Consulting?

Infographic showing various Customer Service job openings at Collins Consulting in the United States as of August 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 76% Physical, 18% Hybrid, and 6% Remote job distribution.

Customer Service I

Collins Consulting, Inc.

Lake Mary, FL

$14 - $19/hr

Full-time

Re-posted 6 days ago

Job description

This is a onsite position 100%. Looking for someone to start ASAP.
Principle Responsibilities
  • The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
  • Receive inbound calls from customers for supply orders or customer support
  • Responsible for sustaining call center expectations
  • Maintain patient records and verifies account accuracy
  • Responsible for maintaining patient reorder compliance cases
  • Responsible for achieving and maintaining department KPIs
  • Completes cases and activities per department standards
  • Maintains patient records and verifies account accuracy
  • Actively participates in and attends department meetings
  • Communicates prescription revision request to clinic support teams
  • Contacts referrals to complete new patient welcome calls
  • Coordinates customer returns
  • Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements

Required Qualifications
  • High School diploma or equivalent
  • Minimum of one year of Customer Service experience
  • Communicate clearly and concisely, both in writing and verbally with others in a professional manner
  • Strong computer skills, proficiency navigating multiple websites and platforms
  • Knowledge of apple and android devices
  • Proficient with Microsoft office programs; Outlook, PowerPoint, and Excel
  • Ability to use thinking and reasoning skills to solve problems as well as work with other teams within the VAD department to successfully accomplish daily tasks

Preferred Qualifications
  • 2-3 years working in a call center environment-any previous Tech Support is a big plus
  • Associate degree or equivalent work history
  • Bilingual-English/Spanish a plus, but not required
  • Some data processing experience preferred
  • Capability of typing 40 wpm
  • Physical Requirements/ Competencies
  • Must be able to work at a computer workstation for extended periods of time
  • Excellent interpersonal and phone etiquette skills
  • Detail & Team Oriented
  • Professional communication Skills
  • Time Management Skills

Apply