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24 Collibra Software Jobs Hiring Near You

Collibra

Senior Customer Support Engineer

New York, NY · Hybrid

$116K - $145K/yr

Joining Collibra's Customer Support team Collibra is looking for a Senior Customer Support Engineer II to identify code defects in Collibra's software platform based on your investigation of customer ...

Collibra

Senior Customer Support Engineer II

Raleigh, NC · Hybrid

$104K - $130K/yr

Joining Collibra's Customer Support Team Collibra is looking for a Senior Customer Support Engineer II to identify code defects in Collibra's software platform based on your investigation of customer ...

Collibra

Senior Customer Support Engineer

New York, NY · On-site

$116K - $145K/yr

Joining Collibra's Customer Support team Collibra is looking for a Senior Customer Support Engineer II to identify code defects in Collibra's software platform based on your investigation of customer ...

Collibra

Senior Customer Engineer

$140K - $175K/yr

Joining Collibra's Customer Engineering team We're shaping the way some of the largest ... Hands-on experience configuring, integrating, and troubleshooting complex enterprise software ...

Collibra

Senior Partnership Account Manager

$168K - $210K/yr

Travel within your region to support and develop your SAP territory and on a limited basis potential travel to the US or EMEA for Collibra activities. You have * You have 10+ years of software ...

Collibra

Senior Partnership Account Manager

Raleigh, NC · Hybrid

$152K - $190K/yr

Regional presence: traveling within the region to cement partner loyalty, with occasional international travel for global Collibra summits. You have * 7+ years of software industry experience with a ...

Collibra

Senior Account Program Manager

Joining Collibra's Public Sector team The Senior Account Program Manager (APM) serves as the ... In this role, you will bridge the gap between customer mission needs and our software solutions ...

Collibra

Senior Partnership Account Manager

Raleigh, NC · Hybrid

$152K - $190K/yr

Regional presence: traveling within the region to cement partner loyalty, with occasional international travel for global Collibra summits. You have * 7+ years of software industry experience with a ...

Collibra

Senior Product Security Engineer

Raleigh, NC · On-site

$168K - $210K/yr

Joining Collibra's Product Security team Collibra is seeking a Senior Product Security Engineer to ... Knowledge of enterprise-level software architecture components and cloud infrastructure.

Collibra

Senior Product Security Engineer

$168K - $210K/yr

Joining Collibra's Product Security team Collibra is seeking a Senior Product Security Engineer to ... Knowledge of enterprise-level software architecture components and cloud infrastructure.

Collibra

Senior Partnership Account Manager

Raleigh, NC · On-site

$152K - $190K/yr

Regional presence: traveling within the region to cement partner loyalty, with occasional international travel for global Collibra summits. You have * 7+ years of software industry experience with a ...

Collibra

Senior Cloud Security Engineer

$117K - $160K/yr

... software to customers . * Accustomed to a fast-paced environment and able to deliver rapidly. Measures of success * Within your first month, you will absorb fundamental knowledge about Collibra ...

Collibra

Senior Product Security Engineer

Raleigh, NC · Hybrid

$168K - $210K/yr

Joining Collibra's Product Security team Collibra is seeking a Senior Product Security Engineer to ... Knowledge of enterprise-level software architecture components and cloud infrastructure.

Collibra

Senior Manager, Sales Compensation

$140K - $175K/yr

Joining Collibra's Sales team We are looking for a strategic and detail-orientedSenior Manager ... Expert-level Excel skills (lookups, pivots, logic formulas) and experience with CRM software ...

Collibra

Director, Product Security

Raleigh, NC · Hybrid

$204K - $255K/yr

Joining Collibra's Product Security team You will lead the high-stakes mission of embedding security into the very DNA of our software development lifecycle. As the primary champion of our security ...

Collibra

Director, Field Security

Raleigh, NC · Hybrid

Joining Collibra's Field Security team The Field Security team acts as the critical bridge between ... Experience in technical concepts of software development, including Kubernetes with a proven track ...

Collibra

Director, Field Security

Raleigh, NC · On-site

Joining Collibra's Field Security team The Field Security team acts as the critical bridge between ... Experience in technical concepts of software development, including Kubernetes with a proven track ...

Collibra

Senior Product Security Engineer

$117K - $160K/yr

Collibra is seeking a Senior Product Security Engineer to join their high-impact Product Security ... level software architecture components and cloud infrastructure. • Experience building trusted ...

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Infographic showing various Software job openings at Collibra in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 30% Physical, and 70% Remote job distribution.
Senior Customer Support Engineer

Senior Customer Support Engineer

Collibra

New York, NY • Hybrid

$116K - $145K/yr

Other

Retirement

Posted 12 days ago

Job description

Joining Collibra's Customer Support team

Collibra is looking for a Senior Customer Support Engineer II to identify code defects in Collibra's software platform based on your investigation of customer-reported problems. The Customer Support Team responds to customer issues, identifies the root cause and applies workarounds. Reporting to the Customer Support Manager, you will be part of a growing team of engineers focused on improving customer satisfaction.

As an engineer, you will focus on the edge cases, the "what if". We need your knowledge to find the root causes and we need your experience and skill-set to resolve them.

This is a hybrid role based in our New York office. Our hybrid model means you'll work from the office at least two days each week. This setup helps us stay connected, work more closely together, and keep making progress as a team.

Senior Customer Support Engineers at Collibra are responsible for
  • Analyzing complex customer issues to determine the root cause.
  • Improving observability by identifying logging and monitoring improvements and unblocking customers using our software.
  • Collaborating across Collibra's Product Engineering teams to understand unclear functional requirements.
You have
  • Professional experience including the following:
    • 4+ years in a customer facing role, ideally in a SaaS environment
    • Analytical and methodical problem solving skills
    • Must have: Hands on experience with Linux as well as experience with relational and non-relational database/data sources (MySQL, PostgreSQL)
    • Experience troubleshooting web-based applications
    • Experience with Java and REST API
    • Experience working closely with software developers
  • Knowledge of certificates - SSL, SSO, PostgreSQL preferred. 
  • Experience maintaining software running in production.
  • A bachelor's degree or equivalent work experience is required.
  • This position is not eligible for visa sponsorship.
  • Because this role supports the US government, it is required that this candidate be a US citizen who resides on US soil.
You are
  • An investigator, excited by the challenge of looking for bugs and resolving them.
  • Focused on quality and knowledge of "how" something works, especially what to test in order to execute change with confidence.
  • Comfortable speaking and writing in English. We are a global team!
  • Willing to be on-call as part of our L3 on-call rotation for product releases and priority issues.
  • Motivated by the challenge of scaling a growing company.
  • Collaborative - we work cross functionally with many other teams.
Reporting to Collibra's Manager, Customer Support your measures of success are
  • Within your first month, you will gain an understanding of the Collibra application ecosystem, our personas and the most common user workflows associated with them.
  • Within your third month, you will be an active member of our team, and be comfortable investigating issues on your own.
  • Within your sixth month, you will be interacting with other engineering teams to discuss improvements. You will have a broad understanding of the use cases our application provides and detailed understanding in some of the more complex parts of the system.
Compensation for this role 

The standard base salary range for this position is $116,000.00 - $145,000.00 per year. This position is not eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

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