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61 Classet Customer Service Jobs Hiring Near You

Classet

Service Manager

Concord, CA · On-site

$75K - $85K/yr

ROOTER HERO IS HIRING A SERVICE MANAGER! Location: Concord, CA (On-site) Schedule: Full-Time ... This role offers the opportunity to directly impact team performance, customer satisfaction, and ...

Classet

Plumbing Service Technician

Jacksonville, IL · On-site

$25/hr

Providing excellent customer service Requirements * Minimum 1 years of residential plumbing experience * Must have a valid State Driver's License & Clean Driving Record * Able to lift up to 60 pounds

Classet

Service Manager

Pooler, GA · On-site

$22 - $24/hr

High school diploma * 5+ years of customer service experience (staffing experience preferred) * Valid driver's license and reliable transportation Nice to Have: * Bachelor's degree or equivalent ...

Classet

Plumbing Service Technician

Jacksonville, IL · On-site

$25/hr

Providing excellent customer service Requirements * Minimum 1 years of residential plumbing experience * Must have a valid State Driver's License & Clean Driving Record * Able to lift up to 60 pounds

Classet

Service Manager

Concord, CA · On-site

$75K - $85K/yr

ROOTER HERO IS HIRING A SERVICE MANAGER! Location: Concord, CA (On-site) Schedule: Full-Time ... This role offers the opportunity to directly impact team performance, customer satisfaction, and ...

Classet

Service Manager

Concord, CA · On-site

$75K - $85K/yr

ROOTER HERO IS HIRING A SERVICE MANAGER! Location: Concord, CA (On-site) Schedule: Full-Time ... This role offers the opportunity to directly impact team performance, customer satisfaction, and ...

New

Classet

HVAC Service Technician

Springfield, IL · On-site

$35K - $80K/yr

We are known for our exceptional customer service, professional image, and Done Right Promise, and we are seeking someone who shares our commitment to excellence. If that's you, apply today! Now ...

Classet

HVAC Service Technician

Springfield, IL · On-site

$35K - $80K/yr

We are known for our exceptional customer service, professional image, and Done Right Promise, and we are seeking someone who shares our commitment to excellence. If that's you, apply today! Now ...

Classet

Field Service Technician

Richmond, VA · On-site

$23 - $25/hr

Hourly Overview OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined ...

Classet

Field Service Technician

Richmond, VA · On-site

$23 - $25/hr

Hourly Overview OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined ...

Classet

Field Service Technician

Richmond, VA · On-site

$23 - $25/hr

Hourly Overview OWL Services is seeking a Field Service Technician to install, maintain, and repair electro-mechanical equipment across customer sites. This role is ideal for a mechanically inclined ...

Classet

Field Service Technician

Torrance, CA · On-site

$32 - $38/hr

... customer experience. This is an excellent opportunity for a technically skilled electrician or ... Service documentation * Inspection reports * Photo documentation * Follow all company safety ...

Classet

Field Service Technician

Torrance, CA

$32 - $38/hr

... customer experience. This is an excellent opportunity for a technically skilled electrician or ... Service documentation * Inspection reports * Photo documentation * Follow all company safety ...

Classet

Field Service Technician

Torrance, CA · On-site

$32 - $38/hr

... customer experience. This is an excellent opportunity for a technically skilled electrician or ... Service documentation * Inspection reports * Photo documentation * Follow all company safety ...

Classet

HVAC Service Technician

Springfield, IL · On-site

$35K - $80K/yr

We are known for our exceptional customer service, professional image, and Done Right Promise, and we are seeking someone who shares our commitment to excellence. If that's you, apply today! Now ...

Classet

Technical Service Manager

New York, NY · On-site

$70K - $90K/yr

Excellent customer service skills and professionalism Additional Qualifications * Strong knowledge of coffee equipment including drip brewers, grinders, and espresso machines (single and double ...

Classet

Service Plumber

Reno, NV · On-site

$35 - $45/hr

In this role, you will solve real-world plumbing problems, install essential systems, and provide the honest, high-quality service our customers rely on every day. If you take pride in craftsmanship ...

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Infographic showing various Customer Service job openings at Classet in the United States as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.
Service Manager

Service Manager

Classet

Concord, CA • On-site

$75K - $85K/yr

Full-time

Posted 3 days ago

Job description

ROOTER HERO IS HIRING A SERVICE MANAGER!

Location: Concord, CA (On-site)
Schedule: Full-Time
Employment Type: Permanent / Full-Time
Pay Rate: $75,000 - $85,000 per year

Overview

Rooter Hero is seeking an experienced and driven Service Manager to lead our Concord, CA branch. This position is responsible for overseeing service operations, coaching and developing technicians, managing daily workflows, maintaining operational efficiency, and ensuring profitability targets are achieved.

The ideal candidate has proven experience in the plumbing service industry, strong leadership skills, and the ability to thrive in a fast-paced environment. This role offers the opportunity to directly impact team performance, customer satisfaction, and branch success.

ResponsibilitiesLeadership & Team Development
  • Conduct regular crew meetings with technicians and Channel Leaders.
  • Provide ongoing coaching, mentorship, and performance management.
  • Conduct one-on-one meetings and administer progressive discipline when necessary.
  • Conduct onboarding and training for new hires.
  • Foster a positive, accountable, and high-performing work environment.
Operations Management
  • Oversee all active jobs and office staff to ensure timely and accurate completion.
  • Ensure jobs are properly closed out, preferably within 10 days.
  • Maintain company vehicles and equipment to minimize downtime and repair costs.
  • Order uniforms and coordinate operational resources for field staff.
  • Ensure compliance with all company policies, procedures, and safety standards.
Financial & Strategic Oversight
  • Partner with the Regional Vice President to manage daily marketing costs.
  • Review monthly financial statements and identify opportunities to reduce costs and improve profitability.
  • Meet or exceed monthly revenue targets and KPI goals outlined in the annual bonus program.
  • Support strategic initiatives that drive operational growth and efficiency.
Administrative Duties
  • Attend management and branch meetings as required.
  • Maintain accurate operational records and reporting.
  • Collaborate with leadership to improve processes and customer service outcomes.

Requirements

Must Have
  • Minimum 2 years of management experience.
  • Proven work experience in the Plumbing Service Industry.
  • Ability to thrive in a fast-paced, constantly changing environment.
  • Strong communication, leadership, and conflict-resolution skills.
  • Valid driver's license.
  • Ability to travel to customer homes, branch locations, and corporate offices as needed.
  • Physical ability to drive, stand, bend, squat, and perform site visits when required.
Nice to Have
  • Experience managing financial P&L statements and budgets.
  • Experience in high-volume residential service trades.
  • Experience developing training or onboarding programs for field personnel.

Benefits

  • Competitive salary
  • Performance-based bonus opportunities
  • Leadership development opportunities
  • Professional growth and advancement potential
  • Supportive and collaborative team environment
  • Company vehicle and equipment support (where applicable)
  • Ongoing training and development
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About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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