Manage performance to Retailer expectations * Partner with CJL Warehouse and customer manufacturing ... CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we ...
4 Cj Logistics Retail Store Jobs Hiring Near You
Manage performance to Retailer expectations * Partner with CJL Warehouse and customer manufacturing ... CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we ...
Manage performance to Retailer expectations * Partner with CJL Warehouse and customer manufacturing ... CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we ...
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Manage performance to Retailer expectations * Partner with CJL Warehouse and customer manufacturing ... CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we ...
Analyst, Customer Operations
Des Plaines, IL · On-site
$58K/yr
Manage performance to Retailer expectations * Partner with CJL Warehouse and customer manufacturing ... CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we ...
Analyst, Customer Operations
Des Plaines, IL · On-site
$58K/yr
Manage performance to Retailer expectations * Partner with CJL Warehouse and customer manufacturing ... CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we ...
Manage performance to Retailer expectations * Partner with CJL Warehouse and customer manufacturing ... CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we ...
Manage performance to Retailer expectations * Partner with CJL Warehouse and customer manufacturing ... CJ Logistics About Statement: At CJ Logistics America, we know that we do our best work when we ...
CJ Logistics Jobs Information
Do workers at CJ Logistics get paid breaks?
Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and July 2026.
50% of people say they don’t get paid breaks.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and July 2026.
Does CJ Logistics pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.
67% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.
At CJ Logistics, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and July 2026.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and July 2026.
Is the health insurance from CJ Logistics affordable enough for their workers?
Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.
85% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at CJ Logistics?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and July 2026.
95% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
- 83% of people with changing schedules find out their shifts one week or less ahead of time.
- 0% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 17% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and April 2026.
Do workers at CJ Logistics worry about hours?
Some people worry about getting enough hours.
39% of people report they worry about getting enough hours.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.
39% of people report they worry about getting enough hours.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.
Do CJ Logistics workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
41% report that they don’t have enough control over which shifts they work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it for CJ Logistics workers to change shifts?
Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to get time off at CJ Logistics?
Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.
70% of people report it’s easy to get time off.
Based on data from 27 people who took the Breakroom Quiz between January 2025 and July 2026.
Do CJ Logistics managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.
Do jobs at CJ Logistics spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it to take sick days at CJ Logistics?
Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.
Is working at CJ Logistics good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at CJ Logistics feel treated with respect by their managers?
Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.
87% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at CJ Logistics get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and July 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between January 2025 and July 2026.
Is it stressful to work at CJ Logistics?
Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and July 2026.
78% of people say they often feel stressed at work.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at CJ Logistics enjoy their jobs?
Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.
40% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people at CJ Logistics recommend working with their team?
Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and July 2026.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 33 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people get enough training when they start at CJ Logistics?
Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and July 2026.
44% of people report they didn’t get enough training when they started working here.
Based on data from 32 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people get support to advance at CJ Logistics?
Only some people are given support to advance their career here.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and July 2026.
In the last year, 59% of people report not being given support to advance their career here.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and July 2026.
Do people think CJ Logistics’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and July 2026.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and July 2026.
Do workers feel well informed about how CJ Logistics is doing?
Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between January 2025 and July 2026.
What are the most popular job types at Cj Logistics?
What are the most popular jobs at Cj Logistics?
What are the most popular categories at Cj Logistics?
$58K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 12 days ago
CJ Logistics rating
6.0
Based on 33 frontline employees who took The Breakroom Quiz
319th of 366 rated logistics
Job description
Position Overview
The Customer Operations Analyst is responsible for working with the customer to align expectations and operational performance. This position is responsible for identifying and executing on opportunities to improve on service and cost for the customer. The person in this role will manage and ensure execution of customer promotions and major events.
Essential Job Duties & Responsibilities
Identify opportunities to improve service into consignee and customer locations; create and
implement solutions based on findings
Provide reporting and actions using standard CJ tools for carrier performance, consignee
performance, and volume spike impacts
Respond to all Customer requests for information
Facilitate regularly scheduled customer phone meetings, including updating customer action
item registers
Ensure customer promotions and events are communicated internally and executed flawlessly
Manage performance to Retailer expectations
Partner with CJL Warehouse and customer manufacturing shipping locations ensure volumes
can be supported
Support Customer invoicing processes
May be required to be on call and work as part of a Saturday rotation
Perform other related job duties as assigned or required
Required Qualifications
Bachelor's degree
3 years of experience in transportation or a service related position
Strong skills in MS Excel
Preferred Qualifications
Bachelor's degree with specialization in Logistics, Transportation or Supply Chain Management
TMS experience
Google and MS PPT experience
Physical Requirements
This is largely a sedentary role requiring the physical ability to:
Sit for prolonged periods of time at a desk while working on a computer
Use hands and fingers to operate a keyboard, mouse, and telephone
Speak and hear clearly in person, virtually, and over the phone
Occasionally stand, walk, reach, stoop, or lift up to 10 pounds
Pay, Benefits and More:
- Salary: Your base pay is one part of your total compensation package. We anticipate this role to pay a minimum salary of $58,000, but actual base pay will depend on the successful candidate's skills, qualifications, and experience
- Full health insurance (medical, dental and vision), 401(k), Life insurance, tuition assistance, PTO and MORE Growing company with a performance record that continues to climb!
- Open-door work environment
- High Performance culture with a focus on a growth mindset where continuous improvement is embraced
- Opportunities for advancement!
Work Environment
This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.
The work environment is typically quiet to moderate in noise level and is climate controlled.
Location/Remote Eligibility
This is a hybrid role based out of our (Des Plaines, IL) office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company.
Schedule
Flexible hours may be required to support deadlines or cross-functional collaboration.
CJ Logistics About Statement:
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
At CJ Logistics America, we know that we do our best work when we have an inclusive and diverse team, where we can draw on our different life experiences to help us deliver innovative solutions for our customers. We are an equal opportunity employer that values diversity, equity, and an inclusive workplace. Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized people tend to only when they check every box. So if you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.
CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.
CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This position is not eligible for visa sponsorship or support for work authorization.
Candidates must complete an application at:
https://jobs.jobvite.com/cjlogisticsamerica/jobs
Employment Type: Full-Timehttps://jobs.jobvite.com/cjlogisticsamerica/jobs
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Industry
Transportation and warehousing