Partner with Operations teams to ensure the seamless transfer of the loan application in order to ... Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply ...
62 Citigroup Operations Jobs Hiring Near You
Partner with Operations teams to ensure the seamless transfer of the loan application in order to ... Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply ...
Recovery Manager - Assistant Vice President
Florence, KY · On-site
$72K - $109K/yr
Lead the Operations Support department through delegation of tasks and responsibilities for ... Citigroup, its clients and assets, by driving compliance with applicable laws, rules and ...
Recovery Manager - Assistant Vice President
Florence, KY · On-site
$72K - $109K/yr
Lead the Operations Support department through delegation of tasks and responsibilities for ... Citigroup, its clients and assets, by driving compliance with applicable laws, rules and ...
Citigroup Inc Jobs Information
What is it like to work at Citigroup?
Citigroup is a global financial institution that values diversity, inclusion, and innovation, fostering a collaborative and dynamic work environment. The company operates through various business units, including consumer banking, corporate and investment banking, and markets and securities, with a focus on providing financial services to individuals, corporations, and governments worldwide. Working at Citigroup may appeal to candidates seeking a challenging and rewarding career in finance, with opportunities for professional growth and development in a global organization.
What makes Citigroup an attractive place to work?
Citigroup is a leading global financial institution with a long history of innovation and a commitment to serving clients across the world. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on complex projects and develop skills in a rapidly evolving industry. As a Citigroup employee, you can contribute to the company's mission of building a better future for all, with opportunities to make a meaningful impact, advance your career, and develop a wide range of skills and expertise.
Do workers at Citibank get paid breaks?
Yes. Most people get paid breaks.
82% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between August 2025 and August 2026.
Does Citibank pay people when they’re sick?
Yes. Most people get paid when they’re sick.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between September 2025 and August 2026.
97% of people say they would get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between September 2025 and August 2026.
At Citibank, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
69% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
Is the health insurance from Citibank affordable enough for their workers?
Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.
95% of people say the health insurance costs are okay
Based on data from 58 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at Citibank?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
97% of people say they get paid time off.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.
- 41% of people with changing schedules find out their shifts one week or less ahead of time.
- 21% of people with changing schedules find out their shifts two weeks ahead of time.
- 14% of people with changing schedules find out their shifts three weeks ahead of time.
- 24% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.
Do workers at Citibank worry about hours?
Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and June 2026.
89% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and June 2026.
Do Citibank workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it for Citibank workers to change shifts?
Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.
How easy is it to get time off at Citibank?
Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.
83% of people report it’s easy to get time off.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.
Do Citibank managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and June 2026.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and June 2026.
Do jobs at Citibank spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between November 2024 and June 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between November 2024 and June 2026.
How easy is it to take sick days at Citibank?
Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a Citibank job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.
Is working at Citibank good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and August 2026.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 77 people who took the Breakroom Quiz between November 2024 and August 2026.
Do people at Citibank feel treated with respect by their managers?
Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people say they’re treated with respect by their managers.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Citibank get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at Citibank?
Most people feel stressed here.
71% of people say they often feel stressed at work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
71% of people say they often feel stressed at work.
Based on data from 62 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Citibank enjoy their jobs?
Most people enjoy their job.
68% of people report they enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.
68% of people report they enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at Citibank recommend working with their team?
Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at Citibank?
Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
36% of people report they didn’t get enough training when they started working here.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at Citibank?
Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and August 2026.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 55 people who took the Breakroom Quiz between September 2025 and August 2026.
Do people think Citibank’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how Citibank is doing?
Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and August 2026.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 59 people who took the Breakroom Quiz between September 2025 and August 2026.
What are the most popular job types at Citigroup?
What are the most popular jobs at Citigroup?
What are the most popular categories at Citigroup?
Full-time
Re-posted 18 days ago
Citibank rating
8.4
Based on 179 frontline employees who took The Breakroom Quiz
39th of 174 rated banks
Job description
The Community Mortgage Lending Officer is an entry level position responsible for driving mortgage sales and client relationships through engagement with community clients, diverse real estate agents, and affordable housing non-profit partners in coordination with the Consumer Product Sales team. The role is directly responsible for the sale of a specific product or product set directly to clients.
Responsibilities:
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities. As part of this registration process, you must be fingerprinted unless you have fingerprints are on file with NMLS Registry that are less than 3 years old. This position further requires that you maintain and renew that registration on an annual basis, update registration information with the Registry on a timely basis, and provide your unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures.
Qualifications:
Education:
Job Family Group:
Consumer Sales
Job Family:
Consumer Product Sales
Time Type:
Full time
Primary Location:
Richmond California United States
Primary Location Salary Range:
$90,000.00 - $90,000.00
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
Responsibilities:
- Consult with customers about their financial situation, financial and personal objectives and lending needs for the purpose of helping them achieve their home ownership goals.
- Collect and analyze information about the customer's financial situation, financial and personal goals, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history.
- Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution.
- Make recommendations to customers about which lending solutions would best meet the customers' financial and personal objectives
- Advise customers about the consequences, risks, and benefits of alternative lending solutions.
- Promote Citi's brand, and promote Citi as the provider for lending and other financial solutions. This includes promoting Citi and its financial services to real estate agencies, builders, other referral sources, and customers.
- Visit customers outside of Citi's offices, with such visits to vary based on clientele, geography, market conditions, and other factors.
- Work as a team with all internal partners to support and grow our customers.
- Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals.
- Partner with Operations teams to ensure the seamless transfer of the loan application in order to provide documents to the Processors and acquire any additional information needed by the Processors and/or Underwriters.
- Work with Processors/Closers and customers to ensure the timely closing of the customer's loan.
- Go outside to key referral relationships (Realtors, CPA's, Builders, etc). to drive mortgage business into the bank.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
- Introduce clients to segment partners when appropriate (including but not limited to Bank, Wealth Management, Small Business, Cards, etc.
- Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry, and expand internal and external network to better serve clients and industry professionals
- Attend a minimum of 2 - 3 Diverse Realtor and/or affordable housing nonprofit events per month.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities. As part of this registration process, you must be fingerprinted unless you have fingerprints are on file with NMLS Registry that are less than 3 years old. This position further requires that you maintain and renew that registration on an annual basis, update registration information with the Registry on a timely basis, and provide your unique identifier to consumers as required by applicable SAFE Act regulations and Citi policies and procedures.
Qualifications:
- 2-5 years relevant experience
- Residential Mortgage experience required
- 3+ years previous mortgage sales experience required
- Established relationships with diverse realtor organizations and affordable lending nonprofits in origination territory
- Experience with community loan products inclusive of specialized LMI mortgage solutions, lender paid assistance programs and 3rd party assistance programs.
- Established book of business
- FHA/VA & conventional loan experience is preferred
- The ability to comprehend and explain financial calculations and pricing alternatives.
- The ability to communicate with customers about the proper documents and information needed to obtain a particular loan.
- Knowledge of the laws and regulations that govern consumer lending, including fair lending, privacy, and RESPA.
- Demonstrated customer service skills
- Self-motivated and able to work independently
- Strong relationship development and management skills
- Expertise of general lending products and overall mortgage industry.
- This position requires the employee to register as a mortgage loan originator with the Nationwide Mortgage Licensing
- System and Registry ("Registry") and obtain a unique identifier from the Registry before engaging in mortgage loan originator activities.
- Originate minimum of 3 loans per month with a minimum mix of 50% being either CRA eligible or within minority tracts.
Education:
- Bachelor's/University degree or equivalent experience
Job Family Group:
Consumer Sales
Job Family:
Consumer Product Sales
Time Type:
Full time
Primary Location:
Richmond California United States
Primary Location Salary Range:
$90,000.00 - $90,000.00
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
About Citigroup Inc
Sourced by ZipRecruiter
We live in an increasingly complex world. Companies these days are either born global or are going global at record speed. Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives. Citi is a bank that’s uniquely positioned for this moment. Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have set expectations for how we must act to bring our mission to life. These expectations are at the heart of our Leadership Principles – we take ownership, we deliver with pride and we succeed together.
Industry
Banking and credit intermediation
Company size
5,001 - 10,000 Employees
Headquarters location
New York City, NY, US