Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Citian
55 Citian Jobs Hiring Near You
Customer Success Manager
Washington, DC · On-site
Customer Success Manager Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure ...
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Quick apply
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Proposal Writer
Washington, DC · On-site
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Proposal Writer
Washington, DC · On-site
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Quick apply
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Recruiter
Washington, DC · Hybrid
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Quick apply
Recruiter
Washington, DC · Hybrid
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Quick apply
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Head of Marketing
Washington, DC · On-site
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Head of Marketing
Washington, DC · On-site
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Project Manager
Washington, DC · On-site
You'll be the primary point of accountability between what Citian committed to in the contract and what the client experiences on day one of using the platform. This is not a coordinator role. You'll ...
Project Manager
Washington, DC · On-site
You'll be the primary point of accountability between what Citian committed to in the contract and what the client experiences on day one of using the platform. This is not a coordinator role. You'll ...
Project Manager
Washington, DC · On-site
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Project Manager
Washington, DC · On-site
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
DevOps Engineer
Washington, DC · On-site
$59.75 - $81.75/hr
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
DevOps Engineer
Washington, DC · On-site
$59.75 - $81.75/hr
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
AI Integration Engineer
Washington, DC · On-site
$117K - $158K/yr
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
AI Integration Engineer
Washington, DC · On-site
$117K - $158K/yr
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
RevOps Director
Washington, DC · On-site
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
RevOps Director
Washington, DC · On-site
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems - roads, rail, transit ...
Senior Full Stack Engineer
Washington, DC · On-site
As a Senior Full Stack Engineer at Citian, you'll be expanding current projects and innovating new solutions within transportation. You will have at least 5+ years of experience developing and ...
Senior Full Stack Engineer
Washington, DC · On-site
As a Senior Full Stack Engineer at Citian, you'll be expanding current projects and innovating new solutions within transportation. You will have at least 5+ years of experience developing and ...
DevOps Engineer
Washington, DC · On-site
$59.50 - $81.50/hr
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. As a DevOps Engineer, you will be responsible for supporting the development and deployment of cloud-based ...
DevOps Engineer
Washington, DC · On-site
$59.50 - $81.50/hr
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. As a DevOps Engineer, you will be responsible for supporting the development and deployment of cloud-based ...
AI Integration Engineer
Washington, DC · On-site
$117K - $158K/yr
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. As an AI Integration Engineer, you will lead efforts incorporating AI into products, bridging civil ...
AI Integration Engineer
Washington, DC · On-site
$117K - $158K/yr
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. As an AI Integration Engineer, you will lead efforts incorporating AI into products, bridging civil ...
Transportation Consultant
Washington, DC · On-site
As a Transportation Consultant at Citian, you will be a trusted partner to our client base and work closely with the leadership team in building our product roadmap and GTM strategy. You will be ...
Transportation Consultant
Washington, DC · On-site
As a Transportation Consultant at Citian, you will be a trusted partner to our client base and work closely with the leadership team in building our product roadmap and GTM strategy. You will be ...
Head of Marketing
Washington, DC · On-site
As the Head of Marketing at Citian, you will be responsible for coordinating our marketing efforts and product positioning while developing creative messaging strategies for integrated campaigns to ...
Head of Marketing
Washington, DC · On-site
As the Head of Marketing at Citian, you will be responsible for coordinating our marketing efforts and product positioning while developing creative messaging strategies for integrated campaigns to ...
AI Integration Engineer
Washington, DC · On-site
$117K - $158K/yr
As an AI Integration Engineer at Citian, you'll lead efforts incorporating AI into our products, bridging civil engineering domain knowledge with practical AI implementation. You will work alongside ...
AI Integration Engineer
Washington, DC · On-site
$117K - $158K/yr
As an AI Integration Engineer at Citian, you'll lead efforts incorporating AI into our products, bridging civil engineering domain knowledge with practical AI implementation. You will work alongside ...
Account Executive
Washington, DC · On-site
As an Account Executive at Citian, you're on the frontline of driving our company's growth in new and existing markets across the U.S. You're comfortable working in a fast-paced setting and driving ...
Account Executive
Washington, DC · On-site
As an Account Executive at Citian, you're on the frontline of driving our company's growth in new and existing markets across the U.S. You're comfortable working in a fast-paced setting and driving ...
Citian Jobs Information
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Re-posted 14 days ago
Job description
Customer Success Manager
Citian is a fast growing, venture backed SaaS technology company based in Washington, DC. Our software solutions revolutionize how our transportation and infrastructure systems – roads, rail, transit, bicycle, pedestrian – operate.
Our tech solutions:
- Reduce traffic fatalities
- Enhance pedestrian accessibility
- Empower system operators to save time & money
You'll work with some of the brightest minds in the software and transportation industries. Our engineers and data scientists apply the latest in emerging tech, Artificial Intelligence, and Machine Learning to build smarter, more advanced tools for our diverse client base. We work with clients across the United States, with global ambitions in the years ahead.
Who You Are:As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:- 3+ years of Customer Success experience ideally within SaaS
- Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
- Strong track record of consistently exceeding customer success metrics and targets
- Excellent verbal and written communication skills
- Ability to travel to various local and national events as needed. Travel will be regional and national
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients
- Competitive salary and benefits package including medical, dental, and vision insurance and generous PTO.
- 401(k) company match and monthly commuter transportation benefit
- On-site gym and free snacks in the office
- High-growth potential and opportunities for advancement within a fast growing, venture-backed SaaS startup!
Citian is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, clients, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities