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Chubb

Chubb

60 jobs near Columbus, OH

Chubb

Senior Site Support Analyst

Whitehouse Station, NJ · On-site

$95K - $105K/yr

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... Security Implementations and Compliance issues * Train and guide staff on hardware and software ...

Chubb

Site Support Analyst

Whitehouse Station, NJ · On-site

$81K - $91K/yr

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... Security Implementations and Compliance issues * Train and guide staff on hardware and software ...

Chubb

Senior Site Support Analyst

Philadelphia, PA · On-site

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... Security Implementations and Compliance issues * Train and guide staff on hardware and software ...

Chubb Ltd.

$140 - $180/hr

... Chubb's identity and access management initiatives, combining agile solution delivery with global security program management. You will lead cross functional teams to deliver capabilities across ...

New

Chubb

System Support Technician

San Juan, PR · On-site

... security agents. * Address hardware issues and requests for equipment or accessories. * Provide ... Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ...

Chubb

Site Support Analyst

Whitehouse Station, NJ · On-site

$62K - $105K/yr

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... Security Implementations and Compliance issues * Train and guide staff on hardware and software ...

Chubb

Site Support Analyst

Whitehouse Station, NJ

$81K - $91K/yr

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... Security Implementations and Compliance issues * Train and guide staff on hardware and software ...

Chubb

Site Support Analyst

Whitehouse Station, NJ · On-site

$62K - $105K/yr

Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and ... Security Implementations and Compliance issues * Train and guide staff on hardware and software ...

Chubb

Senior Auditor

Philadelphia, PA · On-site

$81K - $100K/yr

The Chubb Internal Audit (IA) department has over 150 resources deployed globally with North ... Experience with IT controls (e.g., application logical security, edit/validation testing)

Chubb

Lead Platform Engineer

Philadelphia, PA · On-site

$160K - $190K/yr

As a Lead Platform Engineer at Chubb, you'll help design and deliver scalable, resilient platform ... Ensure secure design and implementation using authentication, authorization, and API security best ...

Chubb

Lead Platform Engineer

Jersey City, NJ · On-site

$160K - $190K/yr

As a Lead Platform Engineer at Chubb, you'll help design and deliver scalable, resilient platform ... Ensure secure design and implementation using authentication, authorization, and API security best ...

Chubb

Senior Site Support Analyst

Philadelphia, PA · On-site

... Security+, ITIL Foundation (or higher) Certification, and/or (ICS)2 Certification a huge plus About Us Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ...

Chubb

Site Support Analyst

Philadelphia, PA · On-site

... Security+, ITIL Foundation (or higher) Certification, and/or (ICS)2 Certification a huge plus About Us Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ...

Chubb

System Support Technician

San Juan, PR · On-site

... security and endpoint protection tools. * Experience in corporate environments with regional support. * Experience managing service indicators and operational metrics. About Us Chubb is a world ...

Chubb

Paralegal

Pittsburgh, PA · On-site

Send MMSEA - request social security number from client and provide to claims * Send initial ... With operations in 54 countries, Chubb provides commercial and personal property and casualty ...

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Showing results 41-60

Senior Site Support Analyst

Chubb

Whitehouse Station, NJ • On-site

$95K - $105K/yr

Full-time

Posted 13 days ago

Chubb rating

8.2

Company rating: 8.2 out of 10

Based on 67 frontline employees who took The Breakroom Quiz

147th of 315 rated insurance

Job description


Chubb's Global End User Services (EUS) organization is relentlessly focused on driving and improving the end user experience globally thru technology programs, deliveries and innovative solutions. With an extreme focus on the end user and a drive for excellence, the organization owns and oversees activities that support new ways of working to help improve productivity and simplify the technology experience.
We are looking for a Senior Technical Support Analyst to assist employees, new hires and contractors with technical issues related to their PC's, mobile devices, and peripherals. With us, your role will be broadly focused, with the exposure and opportunity to support hardware and software issues as well as upgrades related to desktop technology, will help develop, implement and enforce policies and procedures related to end user technology and will have excellent customer service skills and a positive attitude.
In this role, you will:
  • Troubleshoot and remediate PC/peripheral/mobile device hardware and software issues and incidents related to internal and external applications including all Microsoft products
  • Support users in their use of printers, digital scanners, smart devices, meeting room scheduling and video conferencing technology
  • Serve as a key representative of IT for projects and initiatives such as Office Moves, Real Estate Initiatives, and Hardware Refreshes, Major Software Roll Outs, Desktop Migrations, and Security Implementations and Compliance issues
  • Train and guide staff on hardware and software usage
  • Ensure patch compliance for PCs
  • Support of training and meeting room hardware as well as supporting users in scheduling and executing meetings and conference calls
  • Configure and build hardware; install and configure software based on user service requests
  • Document resolution to desktop issues, propose solutions to root cause problems
  • Maintain hardware and surplus inventories and processes associated with receiving, processing, and tracking incoming and outgoing equipment
  • Interact with 3rd party vendors to drive and resolve specific technical problems
  • Manage new hire setups, including coordination and configuration of equipment
  • Assist with new hire orientations and onboard new users from a technology perspective
  • Document resolutions to desktop issues and propose solutions to root cause problems
  • Identify opportunities to improve, automate, or simplify processes or systems
  • Ensure standardization of End User Services to align the EUS catalogue of services globally

Qualifications
Qualifications:
  • At least 6 years of experience in a technical support or related role
  • Strong understanding of PC hardware skills and an interest and eagerness in technology and support for end users
  • Microsoft Certified Desktop Support Technician certification a plus
  • Well versed in desktop tools including O365
  • Knowledge of Mac OS/Apple iOS
  • Experience setting up printers, monitors and IT cabling
  • Some experience with Active Directory beneficial
  • Ability to document processes and procedures
  • Superior customer service and interpersonal skills
  • Ability to effectively communicate about technology
  • Bachelor's degree in Information Technology, Computer Science, or a related discipline a plus
  • Certifications such as Microsoft Certified Solutions Associate (MSCA), Microsoft Certified IT Professional (MCITP), Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA), CompTIA Security+, ITIL Foundation (or higher) Certification, and/or (ICS)2 Certification a huge plus

The pay range for the role is $95,000 to $105,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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About Chubb

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Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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