Carvana
Carvana

60 Carvana Operations Team Leader Jobs Hiring in Greenfield, IN

... team carrying out daily operations within a Carvana Inspection Center.. The Reconditioning Manager oversees all aspects of the vehicle reconditioning process and directs at least five leads and up to ...

Line Lead, Post Production

Plainfield, IN

$18.50 - $25.25/hr

Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. * Proactively communicate information to team members, providing clear ...

Line Lead, Post Production

Plainfield, IN · On-site

$18.50 - $25.25/hr

Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. * Proactively communicate information to team members, providing clear ...

Line Lead, Post Production

Plainfield, IN · On-site

$18.50 - $25.25/hr

Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. * Proactively communicate information to team members, providing clear ...

Being a brand ambassador of Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members ...

Being a brand ambassador of Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members ...

Car Detailer

Plainfield, IN · On-site

$16 - $17/hr

Being a brand ambassador of Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members ...

Being a brand ambassador of Carvana means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values. Our Market Operations team members ...

Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation ... Work with the Safe and Secure Operations Center leadership to provide support when business needs ...

Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation ... Work with the Safe and Secure Operations Center leadership to provide support when business needs ...

Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation ... Work with the Safe and Secure Operations Center leadership to provide support when business needs ...

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Carvana Jobs Information

What are the key skills and qualifications needed to thrive as an Operations Team Leader, and why are they important?

To thrive as an Operations Team Leader, you need strong leadership abilities, a background in operations management, and experience in process optimization, often supported by a relevant degree or professional certifications. Familiarity with workflow management software, enterprise resource planning (ERP) systems, and data analysis tools is typically required. Exceptional communication, problem-solving, and conflict resolution skills help you motivate teams and ensure smooth daily operations. These skills are essential for maximizing efficiency, maintaining high performance, and achieving organizational goals in dynamic environments.

How does an Operations Team Leader typically support team members in overcoming workflow bottlenecks?

An Operations Team Leader plays a crucial role in identifying and addressing workflow bottlenecks by closely monitoring team performance and operational processes. They frequently facilitate open communication, encourage team members to share challenges, and implement process improvements to streamline tasks. Additionally, they provide hands-on guidance, delegate responsibilities effectively, and collaborate with other departments to ensure resources are allocated efficiently. By fostering a supportive environment, they help the team adapt to changes and maintain productivity.

What are Operations Team Leaders?

Operations Team Leaders are professionals responsible for overseeing the daily activities and performance of a team within an organization. Their main duties include managing workflows, ensuring productivity targets are met, training and supporting team members, and acting as a liaison between staff and upper management. They play a vital role in optimizing processes, resolving issues, and maintaining a high standard of service or product delivery. Operations Team Leaders are found in a variety of industries, including manufacturing, logistics, customer service, and more.

What is the difference between Operations Team Leader vs Operations Supervisor?

AspectOperations Team LeaderOperations Supervisor
CredentialsRelevant certifications (e.g., Lean, Six Sigma), experience in operationsSimilar certifications, often with supervisory experience
Work EnvironmentLeads teams in manufacturing, logistics, or service operationsOversees daily operations, manages staff, ensures process efficiency
Employer & Industry UsageCommon in manufacturing, logistics, retailUsed interchangeably in similar industries, sometimes as a higher role

The Operations Team Leader and Operations Supervisor roles often overlap in credentials and work environment, focusing on team management and process improvement. The main difference lies in scope: the Team Leader typically leads a specific team, while the Supervisor may oversee multiple teams or departments. Both roles are essential for maintaining operational efficiency in various industries.

What is it like to work at Carvana?

Carvana is a company that prioritizes innovation and customer satisfaction, fostering a culture of collaboration and continuous improvement. The company's team structure is designed to be agile and flexible, with employees working in cross-functional teams to drive business results and deliver exceptional customer experiences. Working at Carvana may appeal to individuals who are passionate about disrupting traditional industries and are eager to be part of a rapidly growing company that values employee growth and development.

Do workers at Carvana get paid breaks?

Sometimes. Only some people get paid breaks.
36% of people say they don’t get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.

Does Carvana pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
47% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.

At Carvana, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
72% of people say they have to use vacation days when they’re out sick.
Based on data from 67 people who took the Breakroom Quiz between November 2025 and May 2026.

Is the health insurance from Carvana affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 115 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Carvana?

Most people get paid time off work.
99% of people say they get paid time off.
Based on data from 74 people who took the Breakroom Quiz between November 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 37% of people with changing schedules find out their shifts one week or less ahead of time.
  • 12% of people with changing schedules find out their shifts two weeks ahead of time.
  • 39% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 59 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Carvana worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 96 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Carvana workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 91 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Carvana workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 54 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Carvana?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 115 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Carvana managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 93 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Carvana do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
87% of people report that they don’t do extra unpaid work.
Based on data from 95 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Carvana?

Most people find it easy to take sick days.
69% of people report that it’s easy to take time off if they are sick.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.

Is a Carvana job good for students?

Only some students say this is a good place to work if you’re studying.
65% of students report this isn’t a good place to work if you’re studying.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at Carvana good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
47% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people at Carvana feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 68 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Carvana get to take their breaks without interruption?

Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.

Is it stressful to work at Carvana?

Some people feel stressed out here.
64% of people say they often feel stressed out at work.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Carvana enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 64 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people at Carvana recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 76 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get enough training when they start at Carvana?

Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people get support to advance at Carvana?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 62 people who took the Breakroom Quiz between November 2025 and May 2026.

Do people think Carvana’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between November 2025 and May 2026.

Do workers feel well informed about how Carvana is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between November 2025 and May 2026.
What are the most popular cities for Carvana Operations Team Leader Jobs?
Infographic showing various Operations Team Leader job openings at Carvana in Greenfield, IN as of May 2026, with employment types broken down into 40% Full Time, 50% Part Time, and 10% Nights. Highlights an 100% Physical job distribution.
Team Lead, Market Operations - Indianapolis - Plainfield, IN

Team Lead, Market Operations - Indianapolis - Plainfield, IN

Carvana

Plainfield, IN • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 21 days ago


Carvana rating

6.7

Company rating: 6.7 out of 10

Based on 259 frontline employees who took The Breakroom Quiz

197th of 710 rated retailers


Job description

About Carvana
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer's driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
About the team and position
Carvana's Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don't forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
Job Description
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market's ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you'll be Doing
  • Be a continuous positive force within the market and create strong morale and spirit throughout the team.
  • Help interview, select, onboard and train a team of Customer Advocates and provide the tools, resources and guidance they need to be successful. Employee development is an essential part of this role.
  • Actively develop a team of Customer Advocates by providing feedback, conducting performance check-ins, and setting goals to improve performance and skill set.
  • Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as by finding new, creative and effective methods of recognition.
  • Generate and monitor regular reports like a boss and presenting to upper management... also like a boss.
  • Be the go to expert for your team. You're always ready to jump in alongside an Advocate to wash cars or jump into our kick-ass single-car hauler and deliver cars to our customers while providing a stellar customer experience.
  • Drive production in a fast-paced customer service environment and keep every detail of your market operating like a well oiled machine
  • Actively look for ways to improve the overall customer and Advocate team experience.
  • Address and effectively manage complex and sensitive customer-facing issues.

What you should have
  • 5+ years work experience in a customer facing team environment
  • 3+ years of management experience
  • Proven history of developing and coaching employees
  • Prior experience with strategic planning, process improvement, and guiding teams to exceed goals
  • Excellent interpersonal and leadership skills
  • Ability to diagnose and solve problems with varying complexity while maintaining focus on the customer experience
  • Willingness to work on weekends
  • Enthusiasm and energy to contribute to and thrive in a rapidly growing start-up atmosphere where roles continually adapt as the company evolves

It would be great if you also had
  • Bachelor's Degree
  • Experience with Salesforce or Tableau
  • An analytical mind
  • Experience handling logistics

What we'll offer in return
  • Full-Time Salary Position
  • Medical, Dental, and Vision benefits
  • 401K with company match
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
  • A great wellness program to keep you healthy and happy both physically and mentally
  • Access to opportunities to expand your skillset and share your knowledge with others across the organization
  • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
  • A seat in one of the fastest-growing companies in the country

Other requirements
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
  • Must be able to read, write, speak, and understand English.
  • The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours).
  • Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • Requires the grasping, carrying, lifting, pushing, and pulling of items up to 50lbs.
  • Frequent driving requires excellent visual activity and manual dexterity.
  • Requires to work in outdoor weather conditions.
  • Must be able to stay in stationary positions for extended periods of time (when driving) up to 3 hours at a time.
  • Frequently communicates with customers and must be able to exchange accurate information

* California, Colorado, Kentucky, Louisiana, Maryland, Nevada, Oklahoma, Tennessee, Utah, Virginia and Wisconsin employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.
Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What Carvana employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Carvana logo

About Carvana

Sourced by ZipRecruiter

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world - the $1T per year U.S. car market (yes, that's $Trillion with a "T").

Industry

Automobile dealers

Company size

5,001 - 10,000 Employees

Headquarters location

Tempe, AZ, US

Year founded

2011