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60 Captioncall Customer Service Jobs Hiring Near You

CaptionCall

Installer/Trainer (Bilingual)

Tampa, FL · On-site

$13.08 - $21.83/hr

CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the ...

CaptionCall

Installer/Trainer Part Time

Reno, NV · On-site

$13.08 - $21.83/hr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Part Time

Rochester, MN · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Part Time

Billings, MT · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Full Time

Austin, TX · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the ...

CaptionCall

Installer/Trainer Part Time

Carson City, NV · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Full Time

Redlands, CA · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Part Time

Las Vegas, NV · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Full Time

Houston, TX · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the ...

CaptionCall

Installer/Trainer Full Time

Savannah, GA · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the ...

CaptionCall

Installer/Trainer Full Time

Austin, TX · On-site

$13.08 - $21.83/hr

CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the ...

CaptionCall

Installer/Trainer Full Time

Minneapolis, MN · On-site

$13.08 - $21.83/hr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Part Time

Helena, MT · On-site

$27K - $45K/yr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Part Time

Seattle, WA · On-site

$13.08 - $21.83/hr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

CaptionCall

Installer/Trainer Part Time

Rochester, MN · On-site

$13.08 - $21.83/hr

CaptionCall is looking for a caring, customer service-oriented installer/trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position is responsible ...

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Showing results 21-40

All JobsCaptioncall Customer Service Jobs

CaptionCall Jobs Information

What are the most popular job types at Captioncall?

    What are the most popular jobs at Captioncall?

    What are the most popular categories at Captioncall?

    Infographic showing various Customer Service job openings at Captioncall in the United States as of September 2026, with employment types broken down into 55% Full Time, and 45% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

    Installer/Trainer (Bilingual)

    Tampa, FL • On-site

    CaptionCall
    Telecommunications • 1 - 5K employees
    Learn more about CaptionCallexternal

    $13.08 - $21.83/hr

    Full-time

    Re-posted 20 days ago

    Job description

    Come be a part of our mission and make a meaningful and positive impact with the industry leading provider of language services for the Deaf and heard-of-hearing.
    Help make a difference! CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety of people in their homes. The schedule is flexible and it's the perfect position for people who like to work independently. This is a full-time position with potential for career growth and advancement.
    • Pay Range: Hourly + Piece Rate
      Pay Range: Hourly+ Piece Rate
      Current Piece Rate (Additional compensation for completed installation):
      • $25/successful installation
      • $25/ successful priority service call
      • $15/ successful service call

      Additional Benefits:
      • Mileage Reimbursement
      • Tablet Provided
      • Phone Provided
      • Growth Opportunities

    Essential Duties and Responsibilities
    • Install and troubleshoot CaptionCall phones
    • Courteously train customers on how to use the phone and its features
    • Promote the CaptionCall service
    • Assist Outreach Specialist with lead generation activities as needed
    • Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
    • Ability to meet or exceed Installer/Trainer expectations and maintain established goals set forth by department management
    • Complete service calls as assigned
    • Accurately maintain customer records
    • Complete required reports and submit invoices and feedback on customer interactions
    • Retrieve and clean phones of former customers
    • Maintain adequate inventory of equipment and supplies in order to service customers
    • Adapt to new responsibilities as necessary
    • Other duties as assigned

    Supervisory Responsibility
    • This position has no supervisory responsibilities.

    Education
    Minimum: High School Diploma or GED
    Experience
    Preferred Experience:
    • Basic computer knowledge and experience
    • Sales experience
    • Experience working in the hearing health field
    • Experience working with senior citizens

    Knowledge, Skills, and Abilities
    • Provide excellent customer service
    • Ability to effectively communicate in English through reading, writing, speaking and listening
    • Ability to work evenings and weekends as needed
    • Ability to drive and travel via air as needed
    • Ability to tailor to unique needs of individual customers
    • Must be reliable, organized and punctual
    • Ability to adapt to constantly changing environments
    • Preferred: Fluency in English and Spanish preferred

    Working Conditions and Physical Requirements
    • Able to sit/ stand for a long period of time in an office environment
    • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
    • Regular and predictable attendance required.

    Our Mission...Leveraging the Power of Language, we connect lives and enrich the human experience.
    Our Vision...To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.
    As one of the world's leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.
    Sorenson's impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.
    Disclaimer
    This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
    Apply today! https://sorenson.com/company/careers/
    Equal Employment Opportunity:
    CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
    #CaptionCall
    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    Apply