71 Captech Technical Business Systems Analyst Jobs Hiring Near You

Hampton Lumber is a thriving family-owned company aspiring to beNorth America's preferred source for responsibly-sourced wood solutions. Headquartered in Portland, Oregon, we operate nine sawmills in Western Oregon, Washington, and British Columbia. We also manage timberland and operate a wholesale and import/export division.  

Our mission is togrow, manufacture, and market renewable wood products and deliver innovative solutions for a more sustainable built environment. At Hampton Lumber, we accomplish this through our own operations as well as those of our affiliates—Trapa Forest Products, Idaho Timber, and RedBuilt. Our tagline, "Find a better way every day," encapsulates our commitment to innovation and improvement across all operations.
 

We are guided by our core values: 

• Safety – Prioritize safety across all operations.
• Integrity & Authenticity – Operate honestly and ethically while preserving our distinctive family-owned brand.
• Responsible Stewardship – Endeavor to balance and maintain economic, social, and environmental values in everything we do.
• Tenacity – Embrace challenges with grit, determination, and a can-do spirit. 
• Continuous Improvement – Strive to enhance our processes, products, and people.
• Customer Satisfaction – Be nimble, responsive, and solutions-oriented.
• Community Engagement – Be a responsive, supportive, and respected member of the community.

With over 80 years in the sawmill business, we are proud to have cultivated the knowledge and experience needed to grow and prosper, even in challenging times. We always look to the future and invest in our people, new technologies, and continuous improvement processes and techniques. 

The Business Systems Analyst serves as a trusted advisor and strategic partner to assigned business areas within Hampton Lumber. By developing a deep understanding of business processes, objectives, challenges, priorities, and long-term goals, this role helps business leaders identify opportunities to improve processes, reduce friction, and achieve desired outcomes through the effective use of business systems and technology solutions. 

Operating at the intersection of business and technology, the Business Systems Analyst is not a technical development role, but rather a key liaison between business stakeholders and IT. The successful candidate maintains a strong understanding of Hampton's technology capabilities and digital strategy while serving as the voice of the business throughout the solution lifecycle. Working closely with stakeholders, subject matter experts, and technical teams, the Business Systems Analyst ensures technology initiatives are aligned with business priorities and deliver meaningful business value. 

Success in this role requires curiosity, empathy, business acumen, strong relationship-building skills, and a genuine desire to understand how the business operates. The Business Systems Analyst develops trusted relationships with business leaders, stakeholders, and end users, taking an empathy-based approach to understanding needs, challenges, and opportunities. 

This role requires periodic travel to office, manufacturing, operational, and field locations as needed to build and maintain business relationships, gain firsthand knowledge of business processes, and support projects and initiatives across the organization. 

This position reports to the Business Systems Manager and works closely with business leaders, subject matter experts, vendors, technical teams, and project stakeholders throughout Hampton Lumber. 

• Substantial company-paid assistance for Medical and Dental insurance premiums; mental health coverage; cost effective co-pays and deductibles
• 401(k) with 5% annual company contribution and generous company matching contributions vested over three years
• Paid time off, including eight paid holidays
• Opportunity to earn bonuses
• Employee wellness program that includes free counseling sessions, financial and legal guidance, and more
• Opportunities for paid training to support career advancement and personal development

Business Partnership & Strategic Alignment 

• Develop a deep understanding of assigned business functions, including their objectives, priorities, processes, challenges, performance measures, and strategic direction. 

• Build trusted relationships with leaders and employees across supported business areas. 

• Take an empathy-based approach when engaging stakeholders, seeking to understand both operational realities and desired business outcomes. 

• Serve as a trusted advisor who helps business leaders evaluate opportunities, priorities, risks, and potential solutions. 

• Maintain awareness of Hampton's technology capabilities and identify opportunities where systems, automation, analytics, or process improvements can create business value. 

• Proactively identify opportunities to improve business processes, efficiency, user experience, and organizational effectiveness. 

• Advocate for business needs while balancing enterprise standards, strategic objectives, and technical constraints. 

• Identify and proactively remove sources of friction within business processes, technology solutions, projects, and stakeholder interactions to improve efficiency, collaboration, and business outcomes. 

Business Systems Support 

• Act as a functional subject matter resource for key business systems and applications. 

• Assist in system testing, implementation planning, and ongoing support activities. 

• Troubleshoot business system issues and coordinate with technical teams, vendors, and stakeholders to resolve problems. 

• Support system upgrades, enhancements, integrations, and new implementations. 

• Ensure business systems are properly documented and understood by end users. 

Solution Design & Delivery 

• Collaborate with business stakeholders to define desired outcomes, success criteria, and measurable business value. 

• Gather, document, and validate business requirements through interviews, workshops, observation, and ongoing stakeholder engagement.