55 Capgroup Operations Jobs Hiring Near You

"I can be myself at work."

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

"I can influence my income."

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

"I can lead a full life."

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success.

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

• Access on-demand professional development resources that allow you to hone existing skills and learn new ones

This role reports to the Global Head of Technology and AI Risk and is responsible for delivering risk oversight of AI (including relevant data and model-related risks). This Associate oversees, reviews and assesses risks, processes and controls against Capital Group's (CG) AI Risk Management Framework (AI RMF), industry best practice, risk frameworks, and regulatory expectations. This Associate will work closely with first line partners to implement the AI RMF, providing subject matter expertise and technical guidance to technology/ business process and control owners, and independently monitor implementation progress. The role requires flexibility in a constantly changing environment and under shifting priorities, and an ability to multi-task and independently prioritize, and strength in written and verbal communication, conflict resolution, and influencing.

Primary responsibilities/essential functions:

Expertise

• Advanced knowledge of AI-specific risk management principles, Responsible AI practices, and theories to drive the design, enhancement, and adoption of the firm's AI Risk Management Framework.

• Strong working knowledge of Agentic/GenAI/ML fundamentals, risk and model evaluation, and evolving AI security landscape.

• Continuously guide the evolution and improvement of CG's processes and controls to adapt to the evolving or emerging AI risk landscape and risk management best practices.

• Leverages subject matter expertise on specialized topics (e.g., model risk, data design and security, technology risk, architectural solutions, AI engineering principles, technology infrastructure etc.) to influence risk mitigation strategies and risk framework enhancements.

Execution:

• Implement and enhance firm's AI Risk Management Framework to ensure effective identification, risk assessment and quantification, communication, and management of AI risk.

• Proactively identify and escalate risks/ gaps, communicate findings, and recommend enhancements to strengthen risk posture and regulatory compliance.

• Oversee, review and challenge management and reporting of Risk and Control Issues related to AI.

• Prepare risk reporting for governance forums and senior leadership, on the state of the risk and control environment, articulating against risk appetite, and demonstrating ability to influence strategic executive-level strategic decision-making and translating risk insights into business strategies.

• Review and challenge relevant first line policies, standards, and procedures against regulatory requirements and industry best practices.

• Proactively identify opportunities for first- and second-line risk partnership on key risk initiatives, and Technology, or and Security strategies.

Drives Cross-Functional Collaboration:

• Become the trusted risk partner for first line leadership, product managers, technology and business process and control owners, and other stakeholders such as Legal and Compliance.

• Foster collaboration with cross-functional risk teams, including Technology, Security, Operational and Third-Party Risk teams.

• Develop data risk insights through innovative use of AI capabilities/ tools - be a champion of AI innovation in the team, advocating a data-led approach to risk management.

Required Skills/Abilities:

• You possess expert knowledge of risk management frameworks and industry standards (e.g. NIST AI RMF, ISO 42001) and their practical application in a technical environment.

• You have strong technical and applied knowledge of:

  • Data design and controls

  • AI data risk governance

  • Security risk management

  • AI model and system lifecycle

  • AI failure modes and risk characteristics

  • Responsible AI practices.

• You are familiar with Agentic AI workflows

• You have experience assessing risks related to model performance, bias, explainability, data quality, third-party AI, and adversarial threats.

• You have demonstrable experience acting as technical expert reference for associates and leadership.

• You have a technical and operational understanding of financial services regulations globally,

• A Bachelor's degree in AI, Computer Science, Engineering, or a related technical field is highly desirable, supported by active and relevant certifications such as CISSP, CISM, or CISA or other AI-specific certifications.

"I can apply in less than 4 minutes."

You've reviewed this job posting and you're ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn't what you're looking for, check out our other opportunities and join our talent community.

"I can learn more about Capital Group."

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That's why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people's lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.

In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital's annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.