Capgemini North America
Capgemini North America

2 Capgemini Service Now Developer Jobs Hiring in VA

Capgemini North America Jobs Information

What is it like to work at Capgemini?

Capgemini is a global consulting and technology services company that values diversity, innovation, and collaboration, fostering a dynamic and inclusive work environment. The company's team structure is often organized into multidisciplinary teams, working on complex projects that require expertise from various fields, and employees have access to cutting-edge technology and training programs to enhance their skills. Working at Capgemini may appeal to candidates who are looking for a challenging and rewarding career in a global organization with opportunities for professional growth and development.

What makes Capgemini an attractive place to work?

Capgemini is a global leader in consulting, technology, and outsourcing services, with a strong reputation for delivering innovative solutions to clients across various industries. The company offers a dynamic work environment that fosters collaboration, innovation, and continuous learning, with opportunities to work on diverse projects and develop new skills. Joining Capgemini provides professionals with a platform to make a meaningful impact, drive business growth, and advance their careers in a rapidly evolving industry.

Do workers at Capgemini North America get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and December 2025.

Does Capgemini North America pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

At Capgemini North America, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
88% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Capgemini North America affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 8 people who took the Breakroom Quiz between April 2025 and February 2026.

Do people get paid time off at Capgemini North America?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and March 2026.

Do workers at Capgemini North America worry about hours?

Most people don’t worry about getting enough hours.
88% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Capgemini North America workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
63% report that they don’t have enough control over which shifts they work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to get time off at Capgemini North America?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Capgemini North America managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and February 2026.

Do jobs at Capgemini North America spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and February 2026.

How easy is it to take sick days at Capgemini North America?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Capgemini North America feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Capgemini North America get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Capgemini North America?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Capgemini North America enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Capgemini North America recommend working with their team?

Only some people recommend working with their team.
65% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get enough training when they start at Capgemini North America?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people get support to advance at Capgemini North America?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people think Capgemini North America’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
93% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers feel well informed about how Capgemini North America is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and March 2026.
Infographic showing various Service Now Developer job openings at Capgemini in Virginia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, and 14% Remote job distribution.

Organizational Change Management Lead

Capgemini

Richmond, VA • Remote

Full-time

Medical, Retirement, PTO

Re-posted 6 hours ago


Capgemini North America rating

7.7

Company rating: 7.7 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

96th of 221 rated it services


Job description

We are seeking an experienced Organizational Change Management (OCM) Consultant to support large-scale insurance transformation programs. This role is designed for practitioners who can operate within complex environments, translate business and technology change into actionable strategies, and drive adoption across all levels of an organization. 

This is a hands-on transformation role-ideal for individuals who design and execute change strategies, not just advise on them. 

Role Overview 

As an OCM Consultant, you will work as part of a broader transformation team supporting enterprise programs, including platform implementations and operating model changes. You will partner with business and technology stakeholders to assess impacts, design change strategies, and deliver execution across communications, training, and stakeholder engagement. 

This role requires the ability to navigate structured programs while adapting to evolving priorities and business needs. 

Key Responsibilities 

Change Strategy & Execution 

  • Design and execute organizational change strategies aligned to business and technology transformation goals 
  • Conduct change impact assessments across business functions (e.g., policy, claims, underwriting, finance) 
  • Develop and deliver stakeholder engagement, communication, and training plans 
  • Support adoption measurement, readiness assessments, and post-go-live sustainment activities 

Stakeholder Engagement 

  • Engage stakeholders across all levels-from frontline teams to senior leadership 
  • Build trust and alignment within cross-functional teams 
  • Support leaders in understanding change impacts and guiding their teams through transition 

Transformation Delivery 

  • Partner with program and project teams to integrate change management into overall delivery 
  • Support technology implementations (e.g., Guidewire, Sapiens, Majesco, Insurity, or similar insurance platforms) by translating system changes into business impacts 
  • Identify risks, resistance points, and mitigation strategies throughout the transformation lifecycle 

Capability & Practice Development 

  • Contribute to the development of OCM assets, frameworks, and reusable offerings 
  • Support the growth of Capgemini's OCM capability within Insurance and broader business transformation services 
  • Participate in internal knowledge sharing and continuous improvement initiatives. 

Requirements

  • 8+ years of experience in Organizational Change Management, business transformation, or related consulting roles 
  • Proven experience supporting large-scale transformation programs, including multi-year initiatives 
  • Demonstrated ability to design and execute OCM strategies (not limited to communications or training) 
  • Experience supporting technology or platform implementations within complex environments 
  • Strong stakeholder management skills, with experience engaging both business and leadership audiences 
  • Ability to operate effectively within structured programs while managing evolving priorities. 

Preferred Qualifications 

  • Experience in Insurance or Financial Services (Insurance strongly preferred) 
  • Familiarity with insurance platforms such as Guidewire, Sapiens, or similar enterprise systems 
  • Certification or training in change management methodologies (e.g., Prosci, CCMP, or equivalent) 
  • Consulting experience within transformation-focused environments. 

Benefits

This position comes with competitive compensation and benefits package:

  1. Competitive salary and performance-based bonuses
  2. Comprehensive benefits package
  3. Career development and training opportunities
  4. Flexible work arrangements (remote and/or office-based)
  5. Dynamic and inclusive work culture within a globally renowned group
  6. Private Health Insurance
  7. Retirement Plans
  8. Paid Time Off
  9. Training & Development

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55+ year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported 22.1 billion in revenues in 2024.

https://www.capgemini.com/us-en/about-us/who-we-are/


What Capgemini North America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom