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47 Burberry Operations Associate Jobs Hiring Near You

Burberry

$12 - $16.25/hr

... operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new ...

Burberry

INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of ... Drive partnership on the selling floor between sales associates, specialists, stock and operations ...

Burberry

$12 - $16.25/hr

... operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new ...

Burberry

$26 - $27.50/hr

... Burberry Experience. RESPONSIBILITIES * Supervise, assist and motivate sales associates to ... and operations team * Coach "in the moment" and after every transaction and client interaction ...

Burberry

Service Lead

Chicago, IL

$26 - $28.50/hr

... Burberry Experience. RESPONSIBILITIES * Supervise, assist and motivate sales associates to ... and operations team * Coach "in the moment" and after every transaction and client interaction ...

Burberry

$90K - $100K/yr

INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of ... Drive partnership on the selling floor between sales associates, specialists, stock and operations ...

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Burberry Jobs Information

What is it like to work at Burberry?

Burberry is known for its rich heritage and commitment to innovation, fostering a culture that values creativity, inclusivity, and community. The company's global teams work together to design, manufacture, and distribute high-quality luxury goods, with a focus on sustainability and customer satisfaction. Working at Burberry may appeal to those who value a dynamic and collaborative work environment, with opportunities to contribute to the development of iconic brands and products.

Do workers at Burberry get paid breaks?

No. Most people don’t get paid breaks.
83% of people say they don’t get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

Does Burberry pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and October 2025.

Is the health insurance from Burberry affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between March 2025 and October 2025.

Do workers at Burberry worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

Do Burberry workers get to choose the shifts they work?

Most people get to choose which shifts they work.
83% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to get time off at Burberry?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and October 2025.

Do Burberry managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

Do jobs at Burberry spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and September 2025.

How easy is it to take sick days at Burberry?

Some people find it hard to take sick days.
43% of people report that it’s hard to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people at Burberry feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people at Burberry get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

Is it stressful to work at Burberry?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people at Burberry enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and October 2025.

Do people at Burberry recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people get enough training when they start at Burberry?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people get support to advance at Burberry?

Most people aren’t given support to advance their career here.
In the last year, 71% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people think Burberry’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.

Do workers feel well informed about how Burberry is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and October 2025.
What other companies are hiring for Operations Associate jobs?
What are the most popular categories at Burberry?
Infographic showing various Operations Associate job openings at Burberry in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Service Lead (Chicago, Illinois (US-IL), US)

Service Lead (Chicago, Illinois (US-IL), US)

Burberry

Chicago, IL • On-site

$26 - $28.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Burberry rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.
We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.
RESPONSIBILITIES
  • Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a "quality control" supervisor ensuring that every interaction with a customer is memorable.
  • Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
  • Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
  • Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
  • Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team
  • Coach "in the moment" and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
  • Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
  • Lead by example by delivering the Burberry Experience to customers when necessary.
  • Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
  • Partner with store management to set goal expectations. Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.
  • Resolve difficult customer issues and escalate to management when necessary.
  • In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
  • Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
  • Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
  • Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
  • Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
  • Additional duties as required.
PERSONAL PROFILE
  • Advanced knowledge of POS system.
  • Previous experience with Apple mobile devices and comfortable with the use of digital tools.
  • 1-2 years previous supervisory or management experience in retail sales.
MEASURES OF SUCCESS
  • Monthly Burberry Experience evaluation score
  • Managing performance improvement and development of associates
  • Improvement in every KPI within the retail scorecard

FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
Posting Notes: USA || Illinois (US-IL) || Chicago || RETAIL OFFLINE || MAINLINE || n/a ||
Expected base salary for the role will generally be between $26.00 and $28.50 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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