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40 Bru Jobs Hiring Near You

As a Bilingual Loan Specialist , this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan processing.

Sun Loan Company is currently seeking a reliable and ambitious Branch Manager to join our dynamic team! As a Branch Manager , you will be at the center of company operations and expected to lead and ...

Sun Loan Company is currently seeking a reliable and ambitious Branch Manager to join our dynamic team! As a Branch Manager , you will be at the center of company operations and expected to lead and ...

We're looking for a reliable, people-first professional who enjoys problem-solving, customer service, and working toward goals. Your Role * Help customers navigate the loan application and approval ...

Sun Loan Company is currently seeking an experienced professional in the consumer loan industry to maintain and grow a well-run and profitable territory throughout a designated region. The Traveling ...

Bilingual Loan Specialist - 032

Albuquerque, NM · On-site

$16.50 - $21.25/hr

As a Bilingual Loan Specialist , this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan processing.

As a Loan Specialist , this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan processing. This role ...

Bilingual Loan Specialist - 334

Elsa, TX

$14.50 - $18.75/hr

As a Bilingual Loan Specialist , this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan processing.

As a Customer Service Loan Specialist , this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan ...

As a Loan Specialist , this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan processing. This role ...

Sun Loan Company is currently seeking a reliable and ambitious Branch Manager to join our dynamic team! As a Branch Manager , you will be at the center of company operations and expected to lead and ...

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Bilingual Loan Specialist - 194

bru

Los Lunas, NM

Other

Posted yesterday


Job description

As a Bilingual Loan Specialist, this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan processing. This role includes accurately processing loan applications, assembling and verifying loan documents, and handling all paperwork to maintain regulatory compliance. By diligently following organizational and regulatory guidelines, the Loan Specialist helps mitigate risk and avoid potential losses.

Responsibilities also include contacting customers regarding payment arrangements, facilitating loan extensions and modifications, and handling pay schedules as needed. In the manager's absence, this role oversees office operations to maintain continuity and productivity.

Job duties include:

  • Attempts to persuade customers to pay the amount due or arrange for payment via phone, or mail. Identifies solutions for customers to refinance accounts and bring accounts current.
  • Properly closes loans by ensuring all loan requirements are explained.
  • Execute collection calls on overdue accounts.
  • Uses company provided location services to locate past due customers.
  • Ensures accurate and timely processing of applications by regularly reviewing pending applications and contacting prospective customers.
  • Ensures continual account growth by selling loans to former and prospective customers.
  • Sells ancillary products including taxes, referrals and car club (where applicable).
  • Maintains all necessary forms and loan documents for accounts in accordance with company guidelines, federal and state law.
  • Prepares copies of financial and legal documents as requested.
  • Ensures accurate and timely processing of loans by providing accurate computer input and keeping customer information up to date.
  • Enters payments into loan management software.
  • Accommodates for payment extensions and properly maintains collection notes on account screens.

Requirements:

  • 1 year Customer Service experience in any field
  • 6 months Collections experience, a plus
  • Must be Bilingual in Spanish
  • High School/GED preferred
  • Proficiency in operating systems (e.g., Windows, macOS, Linux) and common software applications (e.g., Microsoft Office Suite, Google Workspace), with experience in software installation, configuration, and troubleshooting.
  • Demonstrates a positive attitude, strong work ethic, and a collaborative approach, contributing to a respectful and productive work environment.
  • Excels in building and maintaining strong customer relationships, demonstrating excellent communication, active listening, and persuasive sales techniques to drive customer satisfaction and business growth.
  • Strong organizational skills, with the ability to manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines while maintaining attention to detail.
  • Proficient in basic math skills, including addition, subtraction, multiplication, and division, with the ability to apply these skills to analyze data and perform calculations accurately.