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60 Brightpath Customer Service Jobs Hiring Near You

BrightPath Kids USA

Child Care Lead Teacher

Syracuse, NY

$18.50 - $20.50/hr

As a proud member of BrightPath Kids and Busy Bees global childcare community, we offer exceptional ... customer service skills • Ability to multitask and remain organized • Ability to work within ...

BrightPath Kids USA

Child Care Lead Teacher

Le Roy, NY

$18.50 - $20.50/hr

As a proud member of BrightPath Kids and Busy Bees global childcare community, we offer exceptional ... customer service skills • Ability to multitask and remain organized • Ability to work within ...

BrightPath Kids USA

Child Care Assistant Teacher

Redding, CT · On-site

$13.75 - $17/hr

Unleash your potential and join BrightPath! No classroom experience? That's okay - we provide paid ... Requirements: • High School Diploma or equivalent required • Strong customer service skills • ...

BrightPath Kids USA

Child Care Assistant Teacher

Cincinnati, OH · On-site

$12.75 - $15.50/hr

Unleash your potential and join BrightPath! What will you be doing? As an Assistant Teacher , you ... Requirements: • High School Diploma or equivalent required • Strong customer service skills • ...

BrightPath Kids USA

Child Care Assistant Teacher

Windsor, CT · On-site

$13.25 - $16.25/hr

Unleash your potential and join BrightPath! No classroom experience? That's okay - we provide paid ... Requirements: • High School Diploma or equivalent required • Strong customer service skills • ...

BrightPath Kids USA

Child Care Assistant Teacher

Glastonbury, CT · On-site

$13.25 - $16.25/hr

Unleash your potential and join BrightPath! No classroom experience? That's okay - we provide paid ... Requirements: • High School Diploma or equivalent required • Strong customer service skills • ...

BrightPath Kids USA

Assistant Teacher

Nyack, NY

$14.50 - $18.25/hr

Unleash your potential and join BrightPath! No classroom experience? That's okay - we provide paid ... Requirements: • High School Diploma or equivalent required • Strong customer service skills • ...

BrightPath Kids USA

Lead 2's Teacher

Chicago, IL · On-site

$15 - $20/hr

Unleash your potential and join BrightPath! What will you be doing? As a Lead 2's Teacher , you ... customer service skills • Ability to multitask and remain organized • Ability to work within ...

BrightPath Kids USA

Child Care Assistant Teacher

Oxford, CT

$13 - $16/hr

Unleash your potential and join BrightPath! No classroom experience? That's okay - we provide paid ... Requirements: • High School Diploma or equivalent required • Strong customer service skills • ...

BrightPath Kids USA

UPK Teacher

Sicklerville, NJ

$25 - $30/hr

Unleash your potential and join BrightPath! What will you be doing? As a UPK Teacher , you will be ... customer service skills • Ability to multitask and remain organized • Ability to work within ...

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All JobsBrightpath Customer Service Jobs

BrightPath Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the most popular job types at Brightpath?
    Infographic showing various Customer Service job openings at Brightpath in the United States as of May 2026, with employment types broken down into 44% Full Time, and 56% Part Time. Highlights an 100% Physical job distribution.

    Child Care Lead Teacher

    BrightPath Kids USA

    Syracuse, NY

    $18.50 - $20.50/hr

    Full-time

    Medical, Dental, Vision, Retirement, PTO

    Posted 12 days ago

    Job description

    18.50- 20.50

    Center: Solvay, NY

    Pay Range: $18.50 - $20.50 per hour

    Job Type: Full-Time

    No evenings or weekends!

    Build your career in the early childhood education field and become a valued member of our team at BrightPath Kids! As a proud member of BrightPath Kids and Busy Bees global childcare community, we offer exceptional opportunities for your career to thrive. Join our diverse community of over 5,000 dedicated employees, and experience competitive pay and benefits, including a childcare discount. With our rapid growth, now is the perfect time to apply and shape an extraordinary future with us. Unleash your potential and join BrightPath Kids today!

    What will you be doing?

    As a Lead Teacher, you will work side-by-side with teachers and families to provide a home away from home for children in our care. Responsibilities include:

    • Ensuring the safety and supervision of children ages 6 weeks – 12 years in one assigned classroom.
    • Creating developmentally appropriate curriculum.
    • Curating programs and activities based on children’s interests and learning styles.
    • Maintaining a warm and safe environment that is clean and permits children to grow and explore.
    • Partnering with families to create plans to provide the best care and education for their children.
    • Providing effective communication with parents/guardians about their child.
    Top Reasons to join BrightPath Kids:

    • We offer a 60% off child care discount to ALL employees so that your family can take advantage of our great learning environment!
    • All of our staff receive weekly paychecks.
    • All staff are eligible to participate in the 401(k) program which offers a company match – this is free money!
    • We will support your long-term career goals by offering opportunities for professional development.
    • Full-time staff accrue paid time off in their first year.
    • Full-time staff are offered health insurance, dental insurance, and vision insurance.
    Requirements:

    • Associate Degree in Early Childhood Education/related field OR Child Development Associate (CDA) credential OR 12 credits in Early Childhood Education courses required
    • 2+ years of experience in a licensed child care facility preferred
    • Strong customer service skills
    • Ability to multitask and remain organized
    • Ability to work within regular operating hours
    • Must meet state criteria for child care employment
    If this sounds like a good fit, we want to meet you! Please submit your application today. Proficiency in functional written and oral English is required.