Bravens
Bravens

70 Bravens Customer Service Jobs Hiring Near You

Customer Service Specialist

Reston, VA

$17.75 - $23.50/hr

Customer Service Specialist Location(s): Reston, VA Job Summary: * We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team. In this role, you will be responsible ...

Customer Services Professional

Cary, NC

$14.75 - $18.75/hr

Customer Services Professional Location(s): Cary, NC Position Description: * Deploys detailed ... Service offering / portfolio innovation). * Maintains a close interaction with various management ...

Customer Services Support Operator

Cary, NC · On-site

$17.75 - $23/hr

The Customer Service Coordinator is responsible for end-to-end planning, scheduling, and deployment of field service resources in a fast-paced environment. This role manages customer communications ...

Customer Services Support Operator

Buffalo Grove, IL · Hybrid

$17.50 - $22.25/hr

Strong customer service and problem-solving skills. * Authorization to work in the U.S. without sponsorship. Preferred Qualifications * Associate's or Bachelor's degree. * Experience supporting HVAC, ...

Customer Services Support Operator Location(s): Austin, TX Primary Responsibilities * Processes incoming orders, inquiries and/or requests regarding products and/or services. * Performs order ...

Customer Care Specialist (Accommodations)

Reston, VA · Remote

$17.75 - $23.50/hr

As the Services for Students with Disabilities (SSD) Customer Care Specialist you will apply your superior case management skills and proactive outreach in support of a mission-critical operational ...

Customer Care Representative

Saint Michaels, AZ

$14.50 - $19.50/hr

... services. We are in search of a highly motivated candidate to join our talented Team. Job Title ... Customer Care Representative Location: St Michaels, AZ. * As a Customer Care Representative, you ...

Client Service Representative

Atlanta, GA

$15.50 - $21/hr

The CSR is empowered to make decisions that will eliminate impedance for our customers to buy cars. This empowerment requires the CSR to be confident in both the knowledge of the business as well as ...

Internal Services Professional 1

Columbia, SC

$15.75 - $20.75/hr

Up to 2 years of experience in a phone-based, customer service, collections, or data entry role with similar responsibilities. Education * High School Diploma or equivalent required. * Vocational ...

... services. We are in search of a highly motivated candidate to join our talented Team. Job Title ... Customer Engagement Location(s): Owings Mills, MD This position is responsible for serving as point ...

Review incoming service requests and determine quotation requirements. * Prepare and send formal quotations to customers. * Respond to customer questions and provide clarification on quotations ...

Services Support Rep 2

Salt Lake City, UT · Remote

$16.50 - $21/hr

Salt Lake City, UT (Remote) Our Level 1 Technical Support Service Desk agents provide excellent customer service by supporting a wide range of application and technical solutions. Serving as the ...

Service Engineer Location(s): Chester, VA Job Summary: Seeking an experienced On-Site Service ... This is a customer-facing, hands-on role responsible for maintaining server uptime, troubleshooting ...

next page

Showing results 1-20

Bravens Jobs Information

What makes Bravens an attractive place to work?

Bravens is a reputable company known for its commitment to innovation and customer-centric approach in the industry. The company fosters a collaborative work environment that encourages creativity, open communication, and teamwork, with a focus on delivering high-quality solutions. Joining Bravens offers opportunities for professional growth, skill development, and making a meaningful impact in the field, making it an attractive choice for individuals seeking a challenging and rewarding career.

What are the most popular job types at Bravens?

    Infographic showing various Customer Service job openings at Bravens in the United States as of August 2026, with employment types broken down into 96% Full Time, 1% Part Time, 2% Contract, and 1% Nights. Highlights an 81% Physical, 10% Hybrid, and 9% Remote job distribution.

    Customer Service Specialist

    Bravens

    Reston, VA

    $17.75 - $23.50/hr

    Full-time

    Re-posted 28 days ago


    Job description

    Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
    Job Title: Customer Service Specialist
    Location(s): Reston, VA
    Job Summary:
    • We are seeking a dedicated and detail-oriented Customer Service Specialist to join our team. In this role, you will be responsible for managing and resolving complex customer service cases, ensuring a high level of customer satisfaction and timely resolution. You will act as a liaison between customers and internal departments, advocating for customer needs while upholding company policies and procedures.
    Key Responsibilities:
    • Manage a portfolio of customer service cases from initiation to resolution.
    • Serve as the primary point of contact for escalated customer issues.
    • Investigate and analyze customer concerns, coordinating with internal teams to provide timely and effective solutions.
    • Document all case activities and communications in the CRM system.
    • Monitor case progress and follow up with customers to ensure satisfaction.
    • Identify trends in customer issues and recommend process improvements.
    • Maintain a deep understanding of company products, services, and policies.
    • Ensure compliance with company standards and regulatory requirements.
    Qualifications:
    • Associate or bachelor’s degree
    • 2+ years of experience in customer service, case management, or a related field.
    • Strong problem-solving and conflict-resolution skills.
    • Excellent verbal and written communication abilities.
    • Proficiency with CRM systems (e.g., Salesforce, Zendesk) and Microsoft Office Suite.
    • Ability to multitask and manage time effectively in a fast-paced environment.
    • Empathy, patience, and a customer-first mindset.
    Preferred Qualifications:
    • Proficiency in case management or ticketing systems.
    • Background in the education sector or experience with education management organizations.
    • Knowledge or experience in cybersecurity practices and principles.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities. 

    Bravens logo

    About Bravens

    Sourced by ZipRecruiter

    Bravens is an Information Technology Consulting and Services company with the vast experience, full of success stories in the service of many companies and organizations in general. The experience in consulting, our work philosophy and high qualification of our professionals consolidate us in an outstanding position in our sector. We specialize in Web Technologies and offer a comprehensive range of proprietary solutions and advanced services that add value to the innovation. We are the partner that companies seek to be supported in their business strategies through technology.

    Industry

    It services

    Company size

    11 - 50 Employees

    Headquarters location

    Chantilly, VA, US

    Year founded

    2010

    Social media