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Blitt and Gaines

50 Blitt And Gaines Collections Representative Jobs Hiring Near You

Blitt and Gaines

Debt Collector

Naperville, IL · On-site

$18 - $25/hr

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering ...

Blitt and Gaines

Debt Collector

Vernon Hills, IL · On-site

$18 - $25/hr

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering ...

Blitt and Gaines

Debt Collector

Des Moines, IA · On-site

$18 - $25/hr

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering ...

Blitt and Gaines

Debt Collector

Merrillville, IN · On-site

$18 - $25/hr

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering ...

Blitt and Gaines

Debt Collector

Saint Louis, MO · On-site

$18 - $25/hr

Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering ...

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Blitt and Gaines Jobs Information

What are the key skills and qualifications needed to thrive as a Collections Representative, and why are they important?

To thrive as a Collections Representative, you need strong negotiation skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, collections databases, and payment processing systems is commonly required. Excellent communication, patience, and resilience are crucial soft skills for handling difficult conversations and maintaining professionalism. These abilities are vital for ensuring effective debt recovery while preserving positive customer relationships and adhering to compliance standards.

How does a Collections Representative typically collaborate with other departments to resolve outstanding accounts?

Collections Representatives often work closely with departments such as customer service, sales, and accounting to resolve outstanding balances. For example, they may coordinate with customer service to clarify billing issues or with accounting to verify payment records. Effective communication and teamwork are essential, as these collaborations help ensure accurate information, improve customer satisfaction, and increase the likelihood of successful collections. Being proactive in cross-department communication can also speed up account resolution and enhance overall workflow.

What does a Collections Representative do?

A Collections Representative is responsible for contacting individuals or businesses to collect overdue payments on accounts. They communicate with customers via phone, email, or mail to negotiate payment plans, resolve disputes, and ensure accounts are brought up to date. Additionally, they may update account records, process payments, and sometimes recommend further action for accounts that remain delinquent. Their role requires strong communication, negotiation skills, and a good understanding of company policies and relevant regulations.
What other companies are hiring for Collections Representative jobs?
What are the most popular jobs at Blitt And Gaines?
What are the most popular categories at Blitt And Gaines?
Infographic showing various Collections Representative job openings at Blitt And Gaines in the United States as of May 2026, with employment types broken down into 4% Internship, 94% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Debt Collector

Blitt and Gaines

Naperville, IL • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Job Title: Collector
Job Summary:
Blitt & Gaines, P.C. is seeking a motivated and detail-oriented Collector to join our dynamic Collections team. In this role, you will represent our firm and its clients by managing and recovering past-due accounts while maintaining a professional, respectful, and customer-centric approach. You'll engage directly with consumers and authorized third parties, negotiate payment solutions, and ensure compliance with all relevant regulations.
If you're a strong communicator, a skilled negotiator, and thrive in a fast-paced, results-driven environment, we'd love to connect with you.
Essential Duties:
  • Manage a high volume of inbound and outbound calls in a fast-paced collections environment
  • Maintain and update assigned accounts within the collections system daily
  • Monitor and respond to client voicemail boxes, documenting and resolving messages promptly
  • Negotiate payment arrangements and settlements in accordance with company and client guidelines
  • Accurately update customer account information and notes
  • Verify and confirm customer account details and banking information
  • Process secure payments and update payment methods as needed
  • Investigate and resolve discrepancies on accounts
  • Communicate professionally with consumers, attorneys, and third-party representatives
  • Ensure adherence to all applicable federal and state laws (e.g., FDCPA) and client/firm compliance policies
  • Assist the team with projects and other departmental tasks assigned

Performance Expectations:
Performance is measured monthly through scorecards evaluating:
  • Productivity metrics
  • Compliance with regulatory and internal standards
  • Attendance and punctuality

Performance is benchmarked against peers with rankings provided.
Education/Experience:
  • Previous collections experience required
  • High school diploma required; associate or bachelor's degree preferred
  • Experience in collections, customer service, sales, call centers, or QA is a plus
  • Familiarity with collections software and systems (e.g., CLS, Microsoft Office Suite)
  • Solid understanding of federal and state debt collection laws, including FDCPA

Knowledge/Skills/Abilities:
  • Excellent verbal and written communication skills
  • Strong negotiation and problem-solving abilities
  • High attention to detail and organizational skills
  • Professional demeanor with a customer-first attitude
  • Ability to multitask, prioritize, and manage time effectively
  • Self-motivated, accountable, and able to work independently
  • Positive mindset with adaptability and drive to learn
  • Comfortable working in a performance driven, bonus structured environment

What We Offer:
  • Competitive base pay
  • Monthly performance-based bonus opportunities
  • Paid Time Off (PTO) and Paid Holidays
  • Comprehensive benefits package: Medical, Dental, Vision, Life Insurance
  • Short-Term Disability
  • 401 (k) retirement plan
  • Profit sharing
  • Professional Growth and Advancement Opportunities

Join Our Team
At Blitt & Gaines, P.C., we're committed to fostering a supportive, inclusive, and high-performance workplace. If you're looking to build your career in collections while making a meaningful impact, we encourage you to apply today!
Salary Description
$18-$25

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