60 Blackberry Implementation Engineer Jobs Hiring Near You

Worker Sub-Type: Regular

Position Summary

The Technical Solutions Manager serves as the strategic bridge between customers, Customer Success, Product, and Engineering. This role is responsible for driving successful technical adoption, solution design, implementation guidance, and ongoing optimization of products and services. The Technical Solutions Manager combines strong technical expertise with customer-facing consulting skills to deliver business outcomes, resolve complex challenges, and build trusted customer relationships.

Key Responsibilities

• Act as the primary technical advisor for assigned customers throughout the customer lifecycle.
• Understand customer business objectives, technical environments, and integration requirements.
• Design and recommend scalable solutions that align with customer needs and best practices.
• Lead technical discovery sessions, architecture reviews, and solution workshops.
• Support implementation, onboarding, and adoption initiatives to ensure successful outcomes.
• Provide subject-matter expertise on products, integrations, APIs, security, and system architecture.
• Troubleshoot complex technical issues and coordinate resolution across internal teams.
• Translate business requirements into technical solutions and actionable plans.
• Identify opportunities for optimization, automation, and increased product utilization.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
• 5+ years of experience in Technical Account Management, Solutions Engineering, Customer Success, Professional Services, or a related role.
• Strong understanding of cloud technologies, APIs, integrations, and enterprise software architectures.
• Experience managing customer-facing technical projects and stakeholder relationships.
• Excellent problem-solving, communication, and presentation skills.

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Compensation

Scheduled Weekly Hours: 40

Hiring Base Pay Range: $150,400 – $211,500

The actual compensation offered will be determined at the time of hire and is contingent upon multiple factors, including but not limited to the candidate’s qualifications, relevant experience, demonstrated skills, and results of assessments conducted during the hiring process.

Bonus

The BlackBerry Sales Incentive Pay (SIP) program is a bonus incentive program designed to reward eligible employees for their contributions towards BlackBerry’s sales success. SIP payments are based on an employee’s sales performance against quarterly or full-year quotas for the fiscal year.

Benefits

BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well-being. BlackBerry remains committed to offering affordable benefits including coverage for medical, dental, vision, life, disability insurance, retirement, employee share purchase program and paid-time-off to those that meet the eligibility requirements.

Legal and Compliance

Disclosure of Position Status: This job posting is part of a general recruitment effort without a guaranteed position Disclosure of Artificial Intelligence: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed and evaluated by our hiring team. BlackBerry provides enterprises and governments the intelligent software and services to power the world around us.

Based in Waterloo, Ontario, BlackBerry’s high-performance foundational software enables major automakers and industrial giants alike to unlock transformative applications, drive new revenue streams and launch innovative business models, all without sacrificing safety, security or reliability. And with our deep heritage in Secure Communications, BlackBerry delivers operational resiliency with a comprehensive, highly secure and extensively certified portfolio for mobile fortification, mission-critical communications and critical event management.

It is the policy of BlackBerry to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. EEO Minorities/Females/Protected Veteran/Disabled BlackBerry strives to create an accessible and inclusive application and selection process and is committed to working with and providing reasonable accommodation to job applicants who may require provisions to participate in the selection process.

Federal Employment Law Posters: Know Your Rights: Workplace Discrimination is Illegal Employee Polygraph Protection Act FMLA Federal Contractor Postings: E-Verify Right to Work Fair Labor Standards Act (FLSA) Minimum Wage.

Should you require an accommodation, please contact recruitment@blackberry.com or contact our HR department by calling 1-519-888-7465. We will reply to your request as soon as possible.