BlackBerry

24 Blackberry Implementation Engineer Jobs Hiring Near You

Senior Systems Software Developer

Plano, TX · On-site

$127.50K - $187K/yr

Design and implement new features inside the QNX audio framework, including security policy-driven ... The BlackBerry Variable Incentive Pay (VIP) program is an organization-wide bonus incentive program ...

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BlackBerry Jobs Information

What are the key skills and qualifications needed to thrive as an Implementation Engineer, and why are they important?

To thrive as an Implementation Engineer, you need a solid background in computer science or engineering, strong problem-solving abilities, and experience with software deployment and integration. Familiarity with technical tools such as configuration management systems, APIs, scripting languages, and knowledge of platforms like Salesforce or SAP is often required. Excellent communication, project management, and customer service skills help you effectively coordinate with clients and internal teams. These skills ensure smooth product rollouts, high customer satisfaction, and the successful adaptation of solutions to client environments.

What are some common challenges faced by Implementation Engineers when integrating new software solutions for clients?

Implementation Engineers often encounter challenges such as aligning client expectations with technical realities, managing multiple project timelines, and adapting to varied IT environments. They must ensure seamless integration with existing client systems while minimizing disruption to daily operations. Effective communication and proactive problem-solving are key, as the role frequently involves collaborating with both technical and non-technical stakeholders to address unforeseen issues and ensure successful deployment.

What does an Implementation Engineer do?

An Implementation Engineer is responsible for deploying, integrating, and configuring software or technology solutions for clients. They work closely with customers to understand their requirements, customize systems, perform installations, and provide technical support during the transition. Their role bridges the gap between the development team and the end-users to ensure smooth and successful adoption of new technologies. Implementation Engineers may also conduct training sessions, troubleshoot issues, and document processes to ensure ongoing client satisfaction.

What is the difference between Implementation Engineer vs Network Engineer?

AspectImplementation EngineerNetwork Engineer
Required CertificationsCCNA, CompTIA Network+CCNA, CCNP, CompTIA Network+
Work EnvironmentDeploying and configuring systems, software, hardwareDesigning, maintaining, and troubleshooting networks
Industry UsageIT, telecommunications, software companiesIT, telecommunications, enterprise networks
Common Search/ComparisonImplementation Engineer vs Network Engineer

The Implementation Engineer and Network Engineer roles share certifications like CCNA and work in overlapping industries such as IT and telecommunications. However, Implementation Engineers focus on deploying and configuring systems and software, while Network Engineers specialize in designing and maintaining network infrastructure. Both roles are essential in ensuring seamless technology deployment and network performance, often working together in tech projects.

What other companies are hiring for Implementation Engineer jobs?
What are the most popular categories at Blackberry?
Infographic showing various Implementation Engineer job openings at Blackberry in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 74% Physical, 9% Hybrid, and 17% Remote job distribution.

AtHoc - Senior Implementation Engineer

BlackBerry

San Diego, CA • Remote

$112K - $157.50K/yr

Other

Medical, Dental, Vision, Life, Retirement

This job post has expired today. Applications are no longer accepted.


Job description

Worker Sub-Type:

Regular

**Job Description: **

This is a fully remote position requires strong internet connection and access to major airports.

About the Role

BlackBerry AtHoc is the global leader in networked crisis communication. As a Senior Implementation Engineer, you are the technical face of the company during the implementation phase. You will guide organizations through the transition from purchase to operational readiness, ensuring their system is architected for resilience and high availability.

Key Responsibilities

  • SaaS & On-Premise Implementation: Lead the technical configuration of AtHoc cloud instances and perform end-to-end installations on customer-provided infrastructure.

  • The "Core Three" Management: Maintain expert-level configuration and troubleshooting of Windows Server, IIS, and SQL Server.

  • Automation & Scripting: Develop and maintain PowerShell scripts to automate data imports, deployment tasks, and system health checks.

  • Technical Integration: Configure Microsoft Entra ID (formerly Azure AD)/LDAP synchronizations and SAML 2.0/SSO authentications; utilize REST APIs and JSON payloads for system interoperability.

  • Data Validation: Utilize SQL queries to assist with data mapping and to verify data integrity during the migration and implementation phases.

  • Consultative Delivery: Act as a technical advisor to client IT leads, providing best practices for system security hardening and maintenance.

Qualifications & Skills

  • Experience: 4-7 years in a technical role (Systems Administration, Implementation, or Field Engineering).

  • Soft Skills (Required):

    o Consultative Mindset: Ability to listen to customer needs and translate them into technical requirements.

    o Conflict Resolution: Calm under pressure, especially when troubleshooting critical systems in high-stakes environments.

    o Effective Communication: Ability to explain complex technical concepts to non-technical stakeholders.

    o Ownership: A self-starter who takes responsibility for the customer's technical success from kickoff to Support hand-off.

  • Infrastructure Stack (Required):

    o Windows Server: Advanced administration (registry, services, GMSA, and security policies).

    o IIS: Experience managing web sites, application pools, and SSL/TLS certificate bindings.

    o SQL Server: Familiarity with relational databases and the ability to execute basic queries for data verification or table changes, backup and restoration of databases. Familiarization with Availability Groups preferred.

  • Scripting & Integration (Required):

    o Proficiency in PowerShell for automation and API interaction.

    o Familiarity with JSON, REST APIs, and Identity Management (SSO/Entra ID).

  • Travel: Ability to travel up to 40% as needed for on-site requirements at secure facilities or international locations.

  • Preferred/Optional:

    o Hands-on experience with Python.

    o Bi-lingual (French) is highly desirable.

Workday Skills & Profile Updates

  • Job Profile: Implementation Specialist - P4

  • Skills (Required): PowerShell, Microsoft IIS, SQL (Basic Querying), Windows Server Administration, Microsoft Entra ID, Client Relationship Management.

  • Skills (Optional): Python, French (Language), SAML/SSO, REST API.

#LI-NR1

Scheduled Weekly Hours:

40

Compensation Hiring Base Pay Range: $112,000 - $157,500

Please be advised that the compensation hiring range indicated herein is provided solely as a good-faith estimate of anticipated base compensation for the position. The actual compensation offered will be determined at the time of hire and is contingent upon multiple factors, including but not limited to the candidate's qualifications, relevant experience, demonstrated skills, and results of assessments conducted during the hiring process.

Bonus: The BlackBerry Variable Incentive Pay (VIP) program is an organization-wide bonus incentive program which aims to reward full-time eligible employees for their contribution to BlackBerry's success. VIP payments are made in addition to base salary and factor in company's performance as a way for employees to share in BlackBerry's achievements.

Benefits:

The BlackBerry Employee Benefits programs offer a wide range of benefits that support your physical, financial and personal well-being. BlackBerry remains committed to offering affordable benefits including coverage for medical, dental, vision, life, disability insurance, retirement, employee share purchase program and paid-time-off to those that meet the eligibility requirements.

Disclosure of Position Status:

This job posting is part of a general recruitment effort without a guaranteed position

Disclosure of Artificial Intelligence:

We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process. All applications are reviewed and evaluated by our hiring team.

BlackBerry (NYSE: BB; TSX: BB) is a trusted security software and services company that provides enterprises and governments with the technology they need to secure the Internet of Things. Headquartered in Waterloo, Ontario, the company is unwavering in its commitment to safety, cybersecurity and data privacy, and leads in key areas such as artificial intelligence, endpoint security and management, encryption and embedded systems. You couldn't choose a more exciting time to consider joining us! For more information, visit BlackBerry.com and follow @BlackBerry.

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