... operational effectiveness, and employee productivity. This job posting is for an existing vacancy in the organization. Whatyou'lldo * Lead the development and execution of Biogen Canada's omnichannel ...

60 Biogen Operations Jobs Hiring Near You
... operational effectiveness, and employee productivity. This job posting is for an existing vacancy in the organization. Whatyou'lldo * Lead the development and execution of Biogen Canada's omnichannel ...
Head of Global Product Quality- Biologics
Cambridge, MA · On-site
$184K - $253K/yr
Your role will encompass strategic, tactical, and operational management within the Product Development Quality (PDQ) department, ensuring that all quality-related aspects align with Biogen ...
Head of Global Product Quality- Biologics
Cambridge, MA · On-site
$184K - $253K/yr
Your role will encompass strategic, tactical, and operational management within the Product Development Quality (PDQ) department, ensuring that all quality-related aspects align with Biogen ...
... Biogen responsible parties. As assigned, the aCCSL may interact with FSP resources and support monitoring operations. What You'll Do * Maintain current awareness/information pertaining to local ...
... Biogen responsible parties. As assigned, the aCCSL may interact with FSP resources and support monitoring operations. What You'll Do * Maintain current awareness/information pertaining to local ...
As Biogen's Associate Director, Access Management Service Delivery- Cybersecurity, you are the ... hoc operational plans that are realistic and exceed the expectations of stakeholders. * Plans ...
As Biogen's Associate Director, Access Management Service Delivery- Cybersecurity, you are the ... hoc operational plans that are realistic and exceed the expectations of stakeholders. * Plans ...
Associate Director, AI/Data Science
Cambridge, MA · On-site
$176K - $242K/yr
About this role Biogen is seeking an Associate Director, AI/Data Science to help lead the strategic ... operations. This role will shape data science strategy, develop and evaluate AI/ML solutions, and ...
Associate Director, AI/Data Science
Cambridge, MA · On-site
$176K - $242K/yr
About this role Biogen is seeking an Associate Director, AI/Data Science to help lead the strategic ... operations. This role will shape data science strategy, develop and evaluate AI/ML solutions, and ...
Associate Director, Epidemiology
Cambridge, MA · On-site +1
$158K - $242K/yr
... and Development Operations, Worldwide Medical, and Value & Access. The Associate Director ... In addition to compensation, Biogen offers a full and highly competitive range of benefits designed ...
Associate Director, Epidemiology
Cambridge, MA · On-site +1
$158K - $242K/yr
... and Development Operations, Worldwide Medical, and Value & Access. The Associate Director ... In addition to compensation, Biogen offers a full and highly competitive range of benefits designed ...
Field Excellence Lead, US Commercial
Cambridge, MA · Hybrid
$162K - $223K/yr
This position is hybrid-based to Biogen's Cambridge MA offices with in-office presence, however ... Drive adoption of Commercial Operation deliverables, including communications, CRM, and training.
Field Excellence Lead, US Commercial
Cambridge, MA · Hybrid
$162K - $223K/yr
This position is hybrid-based to Biogen's Cambridge MA offices with in-office presence, however ... Drive adoption of Commercial Operation deliverables, including communications, CRM, and training.
Director, Trade and Distribution Strategy
Cambridge, MA · On-site
$204K - $281K/yr
S. distribution strategy across the entire Biogen portfolio, while leading the Trade Operations team responsible for execution. This role owns distribution strategy and operational leadership for ...
Director, Trade and Distribution Strategy
Cambridge, MA · On-site
$204K - $281K/yr
S. distribution strategy across the entire Biogen portfolio, while leading the Trade Operations team responsible for execution. This role owns distribution strategy and operational leadership for ...
Biogen's priority is to continue to foster and enable a diverse and inclusive workforce ... Direct operations related activities, in partnership with US medical operation leads as well as ...
Biogen's priority is to continue to foster and enable a diverse and inclusive workforce ... Direct operations related activities, in partnership with US medical operation leads as well as ...
Head of Global Product Quality- Biologics
Cambridge, MA · Hybrid
$184K - $253K/yr
Your role will encompass strategic, tactical, and operational management within the Product Development Quality (PDQ) department, ensuring that all quality-related aspects align with Biogen ...
Head of Global Product Quality- Biologics
Cambridge, MA · Hybrid
$184K - $253K/yr
Your role will encompass strategic, tactical, and operational management within the Product Development Quality (PDQ) department, ensuring that all quality-related aspects align with Biogen ...
At Biogen, we are pioneers in neuroscience. The role of the Associate Director requires the ability ... Medical/Marketing Operations * Work with management and Reg AP team members to ensure ...
At Biogen, we are pioneers in neuroscience. The role of the Associate Director requires the ability ... Medical/Marketing Operations * Work with management and Reg AP team members to ensure ...
NC · On-site
$24/hr
About This Role An Apprenticeship at Biogen is a pathway to a long-term career in the biopharmaceutical industry. This 24-month program combines hands-on experience within our operations with ...
... Operations to coordinate and execute key medical strategies and tactics. Biogen's priority is to continue to foster and enable a diverse and inclusive workforce - representing age, gender, sexual ...
... Operations to coordinate and execute key medical strategies and tactics. Biogen's priority is to continue to foster and enable a diverse and inclusive workforce - representing age, gender, sexual ...
NC · On-site
$178K - $245K/yr
Drive innovation and operational efficiency within the team. * Ensure robust and compliant GMP ... Biogen is an E-Verify Employer in the United States.
Field Excellence Lead, US Commercial
Cambridge, MA · On-site
$162K - $223K/yr
This position is hybrid-based to Biogen's Cambridge MA offices with in-office presence, however ... Drive adoption of Commercial Operation deliverables, including communications, CRM, and training.
Field Excellence Lead, US Commercial
Cambridge, MA · On-site
$162K - $223K/yr
This position is hybrid-based to Biogen's Cambridge MA offices with in-office presence, however ... Drive adoption of Commercial Operation deliverables, including communications, CRM, and training.
About This Role You will join the North American Business Operations & Insights (BIO) team within Omnichannel Excellence as a critical partner to Biogen's US marketing teams. In this role, you will ...
About This Role You will join the North American Business Operations & Insights (BIO) team within Omnichannel Excellence as a critical partner to Biogen's US marketing teams. In this role, you will ...
Strategy, Operations & Communications Lead
Cambridge, MA · On-site
$162 - $223/hr
... Operations, Quality & Compliance) Strategy, Operations & Communications Lead will drive strategy ... Partner with R&D Communications and Corporate Communications to ensure messaging aligns with Biogen ...
Strategy, Operations & Communications Lead
Cambridge, MA · On-site
$162 - $223/hr
... Operations, Quality & Compliance) Strategy, Operations & Communications Lead will drive strategy ... Partner with R&D Communications and Corporate Communications to ensure messaging aligns with Biogen ...
$158 - $242/hr
... and Development Operations, Worldwide Medical, and Value & Access. The Associate Director ... In addition to compensation, Biogen offers a full and highly competitive range of benefits designed ...
$158 - $242/hr
... and Development Operations, Worldwide Medical, and Value & Access. The Associate Director ... In addition to compensation, Biogen offers a full and highly competitive range of benefits designed ...
Associate Director, Epidemiology
$158K - $242K/yr
... and Development Operations, Worldwide Medical, and Value & Access. The Associate Director ... In addition to compensation, Biogen offers a full and highly competitive range of benefits designed ...
Associate Director, Epidemiology
$158K - $242K/yr
... and Development Operations, Worldwide Medical, and Value & Access. The Associate Director ... In addition to compensation, Biogen offers a full and highly competitive range of benefits designed ...
Biogen's priority is to continue to foster and enable a diverse and inclusive workforce ... Direct operations related activities, in partnership with US medical operation leads as well as ...
Biogen's priority is to continue to foster and enable a diverse and inclusive workforce ... Direct operations related activities, in partnership with US medical operation leads as well as ...
Biogen Jobs Information
What is it like to work at Biogen?
What makes Biogen an attractive place to work?
Do workers at Biogen get paid breaks?
87% of people say they get paid breaks.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and June 2026.
Does Biogen pay people when they’re sick?
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.
At Biogen, are sick days and vacation days separate paid time off?
90% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between August 2025 and June 2026.
Is the health insurance from Biogen affordable enough for their workers?
100% of people say the health insurance costs are okay
Based on data from 10 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people get paid time off at Biogen?
91% of people say they get paid time off.
Based on data from 11 people who took the Breakroom Quiz between July 2025 and June 2026.
Do workers at Biogen worry about hours?
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.
Do Biogen workers get to choose the shifts they work?
82% report that they have enough control over which shifts they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.
How easy is it for Biogen workers to change shifts?
80% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and June 2026.
How easy is it to get time off at Biogen?
100% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.
Do Biogen managers change schedules at the last minute?
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.
Do jobs at Biogen spill into time workers aren’t paid for?
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and June 2026.
How easy is it to take sick days at Biogen?
95% of people report that it’s easy to take time off if they are sick.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and June 2026.
Is working at Biogen good if you’re a parent or caregiver?
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and June 2026.
Do people at Biogen feel treated with respect by their managers?
94% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Biogen get to take their breaks without interruption?
89% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and June 2026.
Is it stressful to work at Biogen?
38% of people say they often feel stressed at work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Biogen enjoy their jobs?
100% of people report they enjoy their job.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people at Biogen recommend working with their team?
85% of people report that they would recommend working with their immediate team to a friend.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get enough training when they start at Biogen?
82% of people report they got enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people get support to advance at Biogen?
In the last year, 88% of people report being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
Do people think Biogen’s headquarters understands what’s happening where they work?
67% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and June 2026.
Do workers feel well informed about how Biogen is doing?
76% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and June 2026.
What are the most popular job types at Biogen?
What are the most popular jobs at Biogen?
What are the most popular categories at Biogen?

Full-time
Medical, Retirement, PTO
Posted 7 days ago
Biogen rating
9.3
Based on 20 frontline employees who took The Breakroom Quiz
3rd of 86 rated pharmaceutical
Job description
Hybrid setting requiring working in person at our offices in Toronto.
About this role
The Senior Manager, Omnichannel Strategy & Execution Canada will lead Biogen Canada's omnichannel customer engagement strategy and AI transformation agenda. This individual will serve as a strategic business partner responsible for developing, implementing, governing, and continuouslyoptimizingomnichannel and AI-enabled capabilities that enhance customer engagement, business performance, operational effectiveness, and employee productivity.
This job posting is for an existing vacancy in the organization.
Whatyou'lldo
Lead the development and execution of Biogen Canada's omnichannel engagement strategy across Therapeutic Areas.
Establisha customer-centric omnichannel and AI-enabled roadmap aligned with businessobjectivesand measurable outcomes.
Identify, prioritize, and implement AI use cases that improve engagement, decision-making, analytics, content development, field effectiveness, and productivity.
Partner cross-functionallywith Commercial, Medical, Value & Access, Communications, Data & Analytics, IT, Legal, Compliance, and external partners.
Drive execution of transformational initiatives, pilots, innovation programs, and capability-building efforts.
Develop governance frameworks, KPIs, dashboards, and performance measurement approaches for omnichannel and AI initiatives.
Champion responsible AI adoption, organizational change management, and AI literacy across the Canadian affiliate.
Represent Canada in regional and global discussions related to customer engagement, omnichannel excellence, digital innovation, and AI transformation.
Ensure all activities are executedin accordance withregulatory, compliance, and responsible AI requirements.
Who you are
You are a strategic and innovative leader who combines strong business acumen, customer-centric thinking, and digital transformationexpertise. You excel at influencing stakeholders, leading complex cross-functional initiatives, and translating strategy into measurable business outcomes.
Required skills
Bachelor's degree in Business, Marketing, Analytics, Life Sciences, Digital Strategy, ora relatedfield.
8+ years of experience in omnichannel strategy, customer engagement, digital marketing, commercial excellence, business operations, AI, digital transformation, or related areas.
Demonstrated success leading enterprise-level omnichannel initiatives from planning through implementation, adoption, optimization, and measurement.
Experienceidentifying, prioritizing, and implementing technology-enabled or AI-enabled solutions.
Expertise incustomer journeys, segmentation, personalization, engagement measurement, and optimization.
Experience leading cross-functional initiatives and influencing senior stakeholders within a matrix organization.
Experience working with agencies, technology vendors, digital platforms, and enterprise partners.
Preferred skills
MBA orMaster'sdegree.
Pharmaceutical, biotechnology, healthcare, or specialty pharmaceutical industry experience.
French languageproficiency.
Experience driving organizational adoption of AI and digital transformation initiatives.
The expected salary range for this position is $129,000 to $173,000and includes eligibility for a discretionary bonus.Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity. Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to health care, retirement, paid time off, and ancillary programs such as a fully paid sabbatical after six years of service, Employee Stock Purchase Plan participation, education assistance, and more.
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired.Read onto learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
About Biogen
Sourced by ZipRecruiter
At Biogen, our mission is clear - we are pioneers in neuroscience. Biogen discovers, develops, and delivers worldwide innovative therapies for people living with serious neurological and neurodegenerative diseases. Together, our employees create, commercialize, and manufacture transformative therapies for our patient population.
Industry
Scientific research and development services
Company size
5,001 - 10,000 Employees
Headquarters location
Cambridge, MA, US
Year founded
1978