8 Better Together Customer Service Jobs Hiring Near You

*applicants for this position must reside in Charlotte, Manatee, Sarasota or DeSoto County
The Better Together team is seeking a Partnership Manager to oversee the organization's efforts to build new relationships with churches, local donors, employers and other key community partners in the organization's Southwest Florida Region, which includes Charlotte, Manatee, Sarasota and DeSoto counties. The Partnership Manager will research and share our programs to help inspire more people to get involved and support the mission of Better Together. The Partnership Manager will report to the Regional Executive Director and also work closely with the strategic partnership team.
An ideal candidate will have a minimum of a high school diploma; associate degree preferred. They should have a passion for the mission of Better Together and the work we do to strengthen families through compassionate community and employment.
We are looking for someone who has demonstrated strong sales skills, excellent verbal and written communication, and attention to detail. A successful candidate will be a self-starter who enjoys researching, prospecting and closing key partnerships in the community that will help further the mission of Better Together.
CULTURE AND FIT
At Better Together, we are a mission-first team that shows up with purpose, humility, and grit. Our culture is shaped by five core values that guide how we lead, how we serve, and how we grow. If these values reflect who you are and how you work, you may be a great fit for our team.

1. We Love Others: We lead with empathy, humility, and integrity. We treat every person with dignity, make people feel seen and valued, and do what's right even when it's hard.
   1. Do you treat people with respect, no matter their background or behavior?
   2. Do you make decisions based on what's best for others, not just yourself?
2. We Choose Gratitude: Gratitude fuels our joy and shapes how we show up. We focus on what's possible, not what's missing. We uplift others, celebrate progress, and keep perspective-even in the tough seasons.
   1. Do you stay positive and solutions-focused when challenges arise?
   2. Do you regularly speak encouragement and appreciation to your teammates?
3. We Are Ideal Team Players: We are hungry, humble, and people-smart. We take initiative, lift others up, and work wisely with all kinds of people. The best teams aren't made of perfect people-they're made of teachable ones.
   1. Do you take ownership and go the extra mile without being asked?
   2. Are you open to feedback and constantly looking for ways to grow?
4. We Do Hard Things: We don't quit when things get hard. We press in with courage, keep a growth mindset, and do whatever it takes to get the job done. We don't waste time on drama-we stay focused on the mission.
   1. Do you rise to challenges with resilience and a clear head?
   2. Do you consistently push through discomfort to deliver results?
5. We're All In: We carry the mission in our hearts and act like owners. We take full responsibility, build capacity in ourselves and others, and do the work that matters most.
   1. Are you passionate about transforming lives and communities through your work?
   2. Do you take initiative and show up fully-because you believe this mission is worth it?

We don't hire just for talent. We hire for alignment, character, and commitment to the mission. Expect honest conversations about these values throughout the hiring process.
ROLES AND RESPONSIBILITIES
The Partnership Manager will have four primary roles, broken down into key responsibilities. They are:

1. Research
2. Prospecting and Closing
3. Presentations
4. Networking

Research

• Research potential churches, donors, employers and other key partners that would be a great fit for Better Together.
• Research network events that could result in new partnerships.
• Research speaking opportunities that could result in new partnerships.

Prospecting and Closing

• Manage strategy for local lead acquisition.
• Convert cold, warm and hot leads into Better Together partnerships.
• Create marketing emails to send to researched leads.
• Close meetings with potential partners.
• Track research, leads and conversion in CRM system.

Presentations

• Conduct community presentations that result in potential leads for Better Together.
• Speak at church launches and other church-driven events that will result in additional partnerships (e.g. volunteers, donors, employers, etc.).

Networking

• Prospect events to maximize your efforts in connecting with the right partners.
• Build personal connections with those in attendance; learn more about individuals in an attempt to find ways we can collaborate and connect with new partners.
• Follow up with all leads from each event via email or phone call within 24 hours.
• Schedule calls or meetings with prospective leads.
• Other duties as assigned.

REQUIREMENTS
Education:

• minimum of a high school diploma; associate degree preferred
• bilingual preferred

Fieldwork Requirements:

• This role requires working primarily in the community we serve, with a majority of time spent in the field engaging directly with partners, families and volunteers.

Transportation:

• A valid driver's license, vehicle registration, and car insurance are required.
• Must have a reliable personal vehicle available for daily work-related travel.

Work Schedule:

• Flexibility to work evenings and weekends is necessary. Extended hours may be required for events, meetings, training, emergencies, or natural disasters.
• Participation in a monthly on-call schedule is required, with support from local leadership, to address community needs outside of regular business hours.

Communication & Collaboration:

• Maintain regular communication with team members to coordinate efforts and provide timely updates.
• Ensure accessibility during work hours and on-call shifts through a reliable phone.

Core Values:

• Demonstrate alignment with Better Together's core values, including ownership, gratitude, love for others, and a partnership-oriented approach.

Technological Proficiency:

• Proficiency or ability to quickly learn the following platforms:
  • Salesforce
  • Basecamp

TIMING, LOCATION AND COMPENSATION
Better Together seeks to fill this position as soon as possible.
The organization's headquarters are in Naples, Florida, but all the Better Together staff reside in Florida. Better Together is seeking a candidate that resides in Southwest Florida. Better Together has built a highly successful work culture over the past decade with systems and structures designed for clarity, flexibility, and great communication. Key elements of the environment include:

• Weekly team meetings with clear accountability and the opportunity to solve issues as a team.
• Quarterly in-person team meetings at which you'll build deeper relationships, set clear goals aligned with the Better Together vision, and brainstorm how to seize new opportunities
• An intensive 90-day orientation to familiarize you with the Better Together team, our policies, and how we operate
• Home office setup, including equipment and communication tools you need to hit the ground running

Compensation and Benefits:
Better Together offers a competitive salary and benefits package, which includes a health benefit and generous paid leave plan. Which includes:

• Medical (99% employer paid, employee only)
• Dental
• Vision
• Life Insurance
• Paid Holidays
• Paid Time off
• Retirement Savings Plan with 50/50 employer match up to 6%

Better Together is an equal opportunity employer committed to providing a workplace that embraces diversity and inclusion. We comply with the Americans with Disabilities Act (ADA) and ensure that qualified individuals with disabilities are given equal opportunity for employment and advancement within the company.
QUESTIONS
Please direct all questions to [email protected].