Customer Service Advisor
Denver, CO · On-site
$23.76/hr
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
27 Bet365 Customer Service Jobs Hiring Near You
Customer Service Advisor
Denver, CO · On-site
$23.76/hr
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Customer Service Advisor
Denver, CO · On-site
$23.76/hr
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Customer Service Advisor
Denver, CO · On-site
$23.76/hr
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Customer Service Advisor
Denver, CO · On-site
$23.76/hr
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Customer Service Advisor
Denver, CO · On-site
$23.76/hr
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Customer Service Advisor
$23.76/hr
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Customer Service Advisor
$23.76/hr
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Company Description At bet365, we're one of the world's leading online gambling companies ... Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ...
Customer Service Advisor
Denver, CO · On-site
$23.76/hr
Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ... days off. bet365 provides equal employment opportunities to all employees and applicants for ...
Customer Service Advisor
Denver, CO · On-site
$23.76/hr
Join the Customer Service department at our US hub in Denver! We are currently hiring Customer ... days off. bet365 provides equal employment opportunities to all employees and applicants for ...
Engineering Manager I, MarTech
Denver, CO · Hybrid
$130K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Engineering Manager I, MarTech
Denver, CO · Hybrid
$130K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Software Engineering Manager I
Denver, CO · Hybrid
$110K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Software Engineering Manager I
Denver, CO · Hybrid
$110K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Software Engineer, Verifications
Denver, CO · Hybrid
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Software Engineer, Verifications
Denver, CO · Hybrid
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Engineering Manager I, MarTech
Denver, CO · Hybrid
$130K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Engineering Manager I, MarTech
Denver, CO · Hybrid
$130K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Back-End Engineer, Sports Platform
Denver, CO · On-site
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Back-End Engineer, Sports Platform
Denver, CO · On-site
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Software Engineer, Verifications
Denver, CO · Hybrid
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Software Engineer, Verifications
Denver, CO · Hybrid
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Engineering Manager I, MarTech
Denver, CO · Hybrid
$130K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Engineering Manager I, MarTech
Denver, CO · Hybrid
$130K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Software Engineer, Offers
Denver, CO · Hybrid
$125K - $155K/yr
hackajob is collaborating with Bet365 to connect them with exceptional professionals for this role ... Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers ...
Senior Software Engineer, Offers
Denver, CO · Hybrid
$125K - $155K/yr
hackajob is collaborating with Bet365 to connect them with exceptional professionals for this role ... Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers ...
Senior Software Engineer, Verifications
Denver, CO · Hybrid
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Software Engineer, Verifications
Denver, CO · Hybrid
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Back-End Engineer, Sports Platform
Denver, CO · Hybrid
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Senior Back-End Engineer, Sports Platform
Denver, CO · Hybrid
$125K - $155K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Engineering Manager I, MarTech
Denver, CO · On-site
$130K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Engineering Manager I, MarTech
Denver, CO · On-site
$130K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Software Engineering Manager I
Denver, CO · Hybrid
$110K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Software Engineering Manager I
Denver, CO · Hybrid
$110K - $160K/yr
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Company Description At bet365, we're one of the world's leading online gambling companies ... Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers ...
Bet365 Jobs Information
Do workers at Bet365 get paid breaks?
Sometimes. Only some people get paid breaks.
57% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and August 2026.
57% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and August 2026.
Does Bet365 pay people when they’re sick?
Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.
At Bet365, are sick days and vacation days separate paid time off?
Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and August 2026.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and August 2026.
Is the health insurance from Bet365 affordable enough for their workers?
Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and August 2026.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and August 2026.
Do people get paid time off at Bet365?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and August 2026.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Only some people find out their schedule four weeks ahead of time.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and August 2026.
- 10% of people with changing schedules find out their shifts one week or less ahead of time.
- 10% of people with changing schedules find out their shifts two weeks ahead of time.
- 40% of people with changing schedules find out their shifts three weeks ahead of time.
- 40% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and August 2026.
Do workers at Bet365 worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and August 2026.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and August 2026.
Do Bet365 workers get to choose the shifts they work?
Most people don’t get to choose which shifts they work.
90% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and August 2026.
90% report that they don’t have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and August 2026.
How easy is it for Bet365 workers to change shifts?
Some people find it hard to change shifts.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.
44% of people report that it’s hard to change shifts if they need to.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and April 2026.
How easy is it to get time off at Bet365?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and August 2026.
100% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and August 2026.
Do Bet365 managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
Do jobs at Bet365 spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
How easy is it to take sick days at Bet365?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and August 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people at Bet365 feel treated with respect by their managers?
Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
100% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people at Bet365 get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.
Is it stressful to work at Bet365?
Some people feel stressed here.
46% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and August 2026.
46% of people say they often feel stressed at work.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people at Bet365 enjoy their jobs?
Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and August 2026.
83% of people report they enjoy their job.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people at Bet365 recommend working with their team?
Most people recommend working with their team.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.
79% of people report that they would recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people get enough training when they start at Bet365?
Most people got enough training when they started.
92% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and August 2026.
92% of people report they got enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people get support to advance at Bet365?
Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
Do people think Bet365’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between February 2025 and August 2026.
Do workers feel well informed about how Bet365 is doing?
Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between February 2025 and August 2026.
What are the most popular jobs at Bet365?
$23.76/hr
Full-time
Medical, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Bet365 rating
8.9
Based on 14 frontline employees who took The Breakroom Quiz
2nd of 15 rated gambling companies
Job description
Company Description
At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
Interested in a career in an exciting and high growth industry? Join the Customer Service department at our US hub in Denver! We are currently hiring Customer Service Advisors to start on September 21st.
We are seeking passionate customer service champions, excited to be part of one of the world's leading online gambling companies.
This is not just a job; it is a career opportunity where your growth is a priority from day one, supported by our industry-leading 8-week training program. This foundation serves our promote-from-within culture and the various growth opportunities that our employees enjoy.
This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.76 per hour, pay increases to $24.66 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
Additional Information
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak.
We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide.
Job Description
Interested in a career in an exciting and high growth industry? Join the Customer Service department at our US hub in Denver! We are currently hiring Customer Service Advisors to start on September 21st.
We are seeking passionate customer service champions, excited to be part of one of the world's leading online gambling companies.
This is not just a job; it is a career opportunity where your growth is a priority from day one, supported by our industry-leading 8-week training program. This foundation serves our promote-from-within culture and the various growth opportunities that our employees enjoy.
This full-time position follows a flexible pattern designed around the North American sports calendar (evenings, weekends, and holidays) with a rotation to ensure an even schedule. With a starting wage of $23.76 per hour, pay increases to $24.66 post-training. Additional benefits include Company-paid healthcare for employees, annual bonus, 401(k) with Company match, and 33 paid days off.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Qualifications
- Tech-savvy, with the ability to work with various technologies to investigate, communicate and resolve customer inquiries.
- Exceptional communication skills, both written and verbal.
- Active listener, with the ability to understand customer needs and provide tailored support.
- Customer-centric with a passion for delivering outstanding service.
- Eagerness to expand personal knowledge and skills.
- Meticulous attention to detail to ensure accuracy.
- Ability to multitask efficiently in a fast-paced environment.
- Creative problem-solving capabilities to resolve challenges independently.
- Strong individual and team collaboration skills.
- Maintain compliance with individual licensing requirements according to regulations.
Additional Information
- Ensuring every customer interaction is positive and memorable.
- Using internal tools to investigate and resolve customer inquiries, coordinating with various departments and escalating issues within the Customer Service department as needed.
- Engaging with customers through live chat, telephone, and email, ensuring clear and efficient communication.
- Resolving customer requests and complaints promptly and courteously.
- Assisting in support of various internal efforts that improve how customers perceive our platform and services.
- Demonstrating a thorough understanding of policies, procedures, and licensing requirements to provide accurate information.
- Promoting and advocating for responsible gambling practices among customers.
bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
About Bet365
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