Albuquerque, NM · On-site
$19 - $19.90/hr
BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Project Operation Hours: M-F, 8-hour shifts between 7:00 AM - 7:00 PM MST Training schedule: 8AM ...
Quick apply
Albuquerque, NM · On-site
$19 - $19.90/hr
BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Project Operation Hours: M-F, 8-hour shifts between 7:00 AM - 7:00 PM MST Training schedule: 8AM ...
Albuquerque, NM · On-site
$19 - $19.90/hr
BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Project Operation Hours: M-F, 8 hour shifts between 7:00 AM - 7:00 PM MST NTMO: M-F, 8 hours ...
Quick apply
Albuquerque, NM · On-site
$19 - $19.90/hr
BC forward is currently seeking a highly motivated CSR - Call Center Representative for an ... Project Operation Hours: M-F, 8 hour shifts between 7:00 AM - 7:00 PM MST NTMO: M-F, 8 hours ...
Malvern, PA · Hybrid
... management, and facilitating/PMing onboarding process. Qualifications: (3-5 years minimum ... which means - take ownership and drive work forward - Project Planning, coordination ...
Malvern, PA · Hybrid
... management, and facilitating/PMing onboarding process. Qualifications: (3-5 years minimum ... which means - take ownership and drive work forward - Project Planning, coordination ...
Austin, TX · On-site
$19 - $20/hr
About BC forward : Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and ...
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Austin, TX · On-site
$19 - $20/hr
About BC forward : Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and ...
... I-4 Forward Program Office in Celebration, FL . This is an embedded position reporting to the ... Have a passion for project management and possess solid knowledge of project management duties. PMP ...
... I-4 Forward Program Office in Celebration, FL . This is an embedded position reporting to the ... Have a passion for project management and possess solid knowledge of project management duties. PMP ...
... I-4 Forward Program Office in Celebration, FL . This is an embedded position reporting to the ... Have a passion for project management and possess solid knowledge of project management duties. PMP ...
... I-4 Forward Program Office in Celebration, FL . This is an embedded position reporting to the ... Have a passion for project management and possess solid knowledge of project management duties. PMP ...
Have a passion for project management and possess solid knowledge of project management duties. PMP ... the Moving I-4 Forward initiative is not only poised to transform a critical corridor in the ...
Have a passion for project management and possess solid knowledge of project management duties. PMP ... the Moving I-4 Forward initiative is not only poised to transform a critical corridor in the ...
Jersey City, NJ · On-site
$65.13/hr
Facilitate dependency management, risk management, and impediment removal for defined deliverables ... Manage complex projects simultaneously in a fast-paced, matrixed environment with strong attention ...
New
Jersey City, NJ · On-site
$65.13/hr
Facilitate dependency management, risk management, and impediment removal for defined deliverables ... Manage complex projects simultaneously in a fast-paced, matrixed environment with strong attention ...
New
Columbus, OH · On-site
$56 - $59/hr
This is a highly visible, hands-on project management role requiring strong technical acumen, exceptional stakeholder management skills, and the ability to independently lead multiple concurrent ...
New
Columbus, OH · On-site
$56 - $59/hr
This is a highly visible, hands-on project management role requiring strong technical acumen, exceptional stakeholder management skills, and the ability to independently lead multiple concurrent ...
New
Jersey City, NJ · On-site
$65.14/hr
The ideal candidate will have strong experience in program financials, change management, and enterprise PMO practices and a proven ability to coordinate cross-functional delivery across multiple ...
New
Jersey City, NJ · On-site
$65.14/hr
The ideal candidate will have strong experience in program financials, change management, and enterprise PMO practices and a proven ability to coordinate cross-functional delivery across multiple ...
New
Brooklyn, OH · On-site
$70/hr
Job Title: SR. Project Manager (1096) Location: Brooklyn, OH (4910 Tiedeman Rd) - Cleveland, OH ... Support change management planning, communications, training, and adoption activities. Manage ...
Brooklyn, OH · On-site
$70/hr
Job Title: SR. Project Manager (1096) Location: Brooklyn, OH (4910 Tiedeman Rd) - Cleveland, OH ... Support change management planning, communications, training, and adoption activities. Manage ...
Charlotte, NC · On-site
$62.09/hr
The ideal candidate will have strong experience in project intake, portfolio-level delivery, financials management, and cross-team coordination and a proven ability to deliver complex, multi-team ...
New
Charlotte, NC · On-site
$62.09/hr
The ideal candidate will have strong experience in project intake, portfolio-level delivery, financials management, and cross-team coordination and a proven ability to deliver complex, multi-team ...
New
Charlotte, NC · On-site
$62.09/hr
Own project intake and financials management, including tracking budgets, forecasts, and actuals. Plan, coordinate, and deliver defined project or smaller program deliverables across multiple teams.
New
Charlotte, NC · On-site
$62.09/hr
Own project intake and financials management, including tracking budgets, forecasts, and actuals. Plan, coordinate, and deliver defined project or smaller program deliverables across multiple teams.
New
Charlotte, NC · On-site
$62.09/hr
Job Title: IT Project Manager III (Enterprise Voice Change & Deployment) Location: Charlotte, NC ... The ideal candidate will have strong experience in technology delivery, change management, and ...
Charlotte, NC · On-site
$62.09/hr
Job Title: IT Project Manager III (Enterprise Voice Change & Deployment) Location: Charlotte, NC ... The ideal candidate will have strong experience in technology delivery, change management, and ...
Minneapolis, MN · On-site
$66 - $70/hr
Project Management certification (PMI or similar), Change Management certification (Prosci or similar), and Lean Six Sigma certification and/or experience. Advanced proficiency with Microsoft Word ...
Minneapolis, MN · On-site
$66 - $70/hr
Project Management certification (PMI or similar), Change Management certification (Prosci or similar), and Lean Six Sigma certification and/or experience. Advanced proficiency with Microsoft Word ...
Addison, TX · On-site
$65.14/hr
Own risk management and mitigation planning. Drive readiness, change adoption, and stakeholder ... Represent senior project stakeholders when needed. Required Skills & Qualifications: Proficiency ...
New
Addison, TX · On-site
$65.14/hr
Own risk management and mitigation planning. Drive readiness, change adoption, and stakeholder ... Represent senior project stakeholders when needed. Required Skills & Qualifications: Proficiency ...
New
Indianapolis, IN · On-site
$51 - $55/hr
Demonstrated project management ability across multiple concurrent priorities from initiation to completion. Experience in fast-paced environments with competing priorities and clear escalation ...
Indianapolis, IN · On-site
$51 - $55/hr
Demonstrated project management ability across multiple concurrent priorities from initiation to completion. Experience in fast-paced environments with competing priorities and clear escalation ...
Charlotte, NC · On-site
$62.09/hr
Job Title: Senior Technology Project Manager / Delivery Lead Location: Charlotte, NC (Hybrid ... Organized, self-directed, and delivery focused with strong time management and problem-solving ...
Charlotte, NC · On-site
$62.09/hr
Job Title: Senior Technology Project Manager / Delivery Lead Location: Charlotte, NC (Hybrid ... Organized, self-directed, and delivery focused with strong time management and problem-solving ...
Manhattan, NY · On-site
$65 - $68/hr
Technical Project Manager III (AI/Initiatives) Location: NYC, NY Duration: Contract - 6 months Pay ... Consult with users, management, vendors, and technicians to assess needs and system requirements.
Manhattan, NY · On-site
$65 - $68/hr
Technical Project Manager III (AI/Initiatives) Location: NYC, NY Duration: Contract - 6 months Pay ... Consult with users, management, vendors, and technicians to assess needs and system requirements.
Phillips, WI · On-site
Making effective decisions when presented with multiple options to drive forward project progress ... Develop individual team members' project management competencies. * Lead, direct, coach less ...
Phillips, WI · On-site
Making effective decisions when presented with multiple options to drive forward project progress ... Develop individual team members' project management competencies. * Lead, direct, coach less ...
$19 - $19.90/hr
Contractor
Medical, Dental, Vision
Posted 12 days ago
BCforward is currently seeking a highly motivated CSR – Call Center Representative for an opportunity in Remote (Local to State of New Mexico)
Position Title: CSR – Call Center Representative
Location: Remote (Local to State of New Mexico)
Expected Duration: 18+ months contract (with possible extension)
Job Type: Contract, 40 HRS WEEKLY, Remote Position
Anticipated Start Date: August, 24th 2026
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Job Description:
Tentative Start Date: August 24th 2026 - The client is expecting 100% attendance for the first 90-days.
Project Operation Hours: M-F, 8-hour shifts between 7:00 AM – 7:00 PM MST
Training schedule: 8AM – 4:30 PM MST for 13 days
· Answer incoming phone calls, chats, and/or emails.
· Conduct outreach phone calls and/or emails.
· Provide outstanding customer service.
· Recognize and follow call flows with scripts.
· Research and review customer inquiries.
· Research information using multiple systems.
· Relay research findings and outcomes to customers.
· Identify and escalate appropriate issues.
· Clearly document call information and encounters in call logs.
· Recognize and alert management of risk and trends.
· Quickly transition from one task to another.
Qualifications and Requirements:
Basic Qualifications (Required Credentials)
· 2 years of Customer Service experience.
· 1 year of call center environment experience.
· High School Diploma or GED.
· Proficiency with computers: Experience using the internet, email via Outlook, etc.
· Data entry experience.
· Listening, verbal, and written communication experience.
· Microsoft Office (Excel, Word, Outlook, and Teams) experience.
· Internet access sufficient to handle calls received via the Internet.
· Quiet and private remote work location.
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information.
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BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers' needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers' specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
It services
5,001 - 10,000 Employees
Indianapolis, IN, US
1998
