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Axelon

Axelon

62 jobs near Columbus, OH

Axelon

Customer Service Representative

Warwick, RI · Hybrid

$15.50 - $21.25/hr

Minimum 1 year of experience with Windows-based operating systems (Microsoft Office Suite, etc.). Preferred Skills: * Ability to explain complex financial information clearly and accurately.

Axelon

Customer Service Representative

Warwick, RI · Hybrid

$15.50 - $21.25/hr

Minimum 1 year of experience with Windows-based operating systems (Microsoft Office Suite, etc.). Preferred Skills: * Ability to explain complex financial information clearly and accurately.

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Customer Service Representative

Axelon

Warwick, RI • Hybrid

$15.50 - $21.25/hr

Full-time

Re-posted 28 days ago

Job description

Summary:
  • Location: Warwick, RI
  • Start Date: 9/28/2026
  • Work Mode: Hybrid
Responsibilities:
  • Support customers calling with questions related to defined benefit annuities or pensions.
  • Provide clear explanations of policy details, payments, and account status.
  • Complete account maintenance requests such as direct deposit and address changes, beneficiary and death notifications.
  • Assist throughout the claims process.
Requirements:
  • High school diploma or equivalent.
  • Minimum 2 years of customer service experience, preferably in financial services.
  • Minimum 1 year of experience with Windows-based operating systems (Microsoft Office Suite, etc.).
Preferred Skills:
  • Ability to explain complex financial information clearly and accurately.
  • Comfortable multitasking across multiple systems during live customer interactions.
  • Handle sensitive financial information with professionalism and confidentiality.
  • Curious and supportive of enhancements from Artificial Intelligence.
  • Demonstrate strong reliability through consistent attendance and adherence to schedules.
Benefits:
  • Training conducted on-site at our Warwick, Rhode Island office.
  • Five-week instructor-led training program followed by a two-week nesting period.
  • Reliable attendance throughout the training period is mandatory.
  • After successful completion of quality certification/assessment, work from home with one day per month in the Warwick office.
  • High-speed internet with home office connected to router using an ethernet cable required.
  • Flexible shift assignments within hours of operation, Monday through Friday, 8:00 a.m. to 9:00 p.m.
  • Schedules after training are determined using a ranking system based on performance in training.
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About Axelon

Sourced by ZipRecruiter

Axelon is a leading staffing and recruiting firm headquartered in New York, NY, US. Rooted within the staffing solutions industry, it was established with a mission to connect and leverage talent worldwide. Its official website is axelon.com. Axelon provides a range of services from staffing solutions to consulting services. With decades of service delivery experience under their belt, they possess an unrivaled ability to deliver global talent across all industries and professions, including information technology, administrative, engineering, professional, and scientific sectors. Axelon places strong emphasis on collaborative values, tirelessly working to build strong relationships with clients, candidates, employees, and vendors alike.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1977

Social media

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