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Market Development Manager, Construction

The position of Market Development Manager (MDM) is vital to our success and is tasked with two essential components of our growing business. On one hand, our MDM in Charlotte will take responsibility for the overall strategy development and execution of the Charlotte market and Western North Carolina. As such, our MDM will formally lead the team and report directly to the Director of AWC Construction Services.

On the other hand, generating new business and maintaining and improving client relationships are at the core of our business success and is a pre-requisite for AWC Construction Services’ growth. Our MDM identifies new targets, starts and develops customer relationships, creates new opportunities, and is the face and point of contact for our clients as well as industry partners like architects and designers, general contractors, developers, and end users.

The territorial responsibility of this roles is Charlotte, NC and the western part of North Carolina (Greensboro to the TN state line).

Specific Responsibilities:

Management and General Responsibilities

• Participate in team and construction meetings and report on business development activities.
• Establish and maintain relationships to AWC Construction Services’ vendors in manufactured (pre-fab) interior construction solutions, provide frequent and constant updates and forecasts to ensure smooth manufacturing/project delivery.
• Understands the full breadth of AWC Construction Services’ product offerings as well as building codes, OSHA regulations, and ADA requirements.
• Work closely with Alfred Williams & Company’s furniture account manager to share leads, projects, contacts, etc.
• Conceptualize and execute training exercises to educate furniture account managers about the benefits of manufactured interior construction and capabilities of DIRTT.
• Create the overall market strategy to prioritize leads and potential targets and develop the plan to establish relationships with end users, owners representatives, architects, developers, and general contractors.
• Work with DIRTT market representatives to cover leads and potential targets and execute the strategic market plan.
• Evaluate and coordinate each team member’s strengths and weaknesses to ensure best possible team outcomes and deployment of each team member to the best of his/her abilities.
• Plan and execute client/partner entertainment opportunities such as happy hours, dinners, outings, and general BD opportunities to foster relationship building.
• Participate in market goal setting and define overall success for the market territory.
• Report regularly on the progress of strategy implementation, goals, and overall market development.

Early project Phases (design & sales)

• Work with our partners at DIRTT to develop and execute a market strategy. Identify targets with distinct needs of manufactured interior construction and establish relationships.
• Educate the marketplace about service offerings of AWC Construction Services and DIRTT. Educate decision-makers from various stakeholders on the possibilities and advantages of building with DIRTT.
• Organize and execute client presentations, sales visits/calls, and similar events to promote AWC Construction Services and DIRTT.
• With keen knowledge of AWC Construction Services abilities and offerings, help clients to develop project scope and timelines.
• Collaborate with the construction designers throughout the design process by accurately relaying project scope and applications, frequent check-ins, and adequate expectation setting with the client.
• Develop pricing documents with construction designer and project manager input, present pricing to client and explain various aspect of manufactured interior construction pricing.

Project Execution and Delivery

• Work closely with project managers to successfully deliver projects, execute change orders, mitigate issues/deficiencies, and resolve punch items.

Post-Project Activities

• Conduct thorough follow-up activities to ensure continued and repeat business.

Job Requirements:

• A 4-year college degree or similar education.
• Strong knowledge of the commercial construction space in the Charlotte region.
• Highly organized individual with the ability to work on multiple high-complexity projects simultaneously.
• At least 3 years of construction related business development or sales experience.
• Strong work ethic with the ability to work the occasional late hour and travel within the Carolinas for work.
• Excellent team player and communicator.