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36 Astyra Customer Service Jobs Hiring Near You

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What is it like to work at Astyra?

Astyra is a company that values collaboration and innovation, fostering a dynamic work environment where employees can share ideas and expertise to drive growth and success.

As a mid-sized IT consulting firm, Astyra has a flat organizational structure, allowing employees to take on diverse roles and responsibilities, and work closely with clients to deliver tailored solutions. The company's mission is to empower public sector organizations through technology, enabling them to improve services and outcomes for citizens.

Working at Astyra may appeal to candidates who are passionate about public service, enjoy working on complex projects, and value a collaborative and fast-paced work environment, with opportunities for professional growth and development in a rapidly evolving industry.

What makes Astyra an attractive place to work?

Astyra is a leading provider of digital transformation and cloud-based solutions, recognized for its expertise in helping organizations modernize and improve their operations. The company fosters a collaborative and innovative work environment, where employees can engage in cutting-edge projects, share knowledge, and work closely with cross-functional teams. By joining Astyra, professionals can gain valuable experience, develop their skills, and contribute to delivering impactful solutions that drive business success.

What are the most popular job types at Astyra?

    What are the most popular jobs at Astyra?

    What are the most popular categories at Astyra?

    Infographic showing various Customer Service job openings at Astyra in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 59% Physical, 11% Hybrid, and 30% Remote job distribution.

    IDD Assessment Specialist (Delaware County)

    Astyra Corporation

    Media, PA • On-site

    Full-time

    Posted 8 days ago

    Job description

    As an independent contractor, you will be responsible for conducting face-to-face SIS assessments of individuals with intellectual and developmental disabilities and/or autism aged 14 and above. Although assessments are conducted at a variety of sites, there is no office you report to, affording you the opportunity to finalize and submit assessments from your home.
    We are seeking candidates available to travel throughout the Delaware, Chester, and Philadelphia counties.
    Accountabilities

    • Conducts assessments on individuals with IDD and/or Autism as assigned.
    • Ensures scheduling, administration, and submission processes are conducted within identified performance standards, demonstrating fidelity to the assessment tool.
    • Uses independent judgment, clinical knowledge/competence, communication skills, problem-solving, and conflict resolution to ensure optimal interviews for the individual, family, and respondent teams.
    • Manages schedule and availability calendar, and ensures assessments are scheduled and completed in accordance with contract guidelines.
    • Fosters positive and professional relationships and acts as liaison with internal and external customers to ensure effective working relationships and team building to facilitate the completion and review of assessments.
    • Participates in regular quality calls, attends training and scheduled meetings, and ensures maintenance and use of current/updated information as provided.
    • Maintains confidentiality of all scheduling and assessment materials at all times through proper use of computer passwords, maintenance of secured files, and adherence to HIPAA policies. 
    The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that contract needs may dictate.
    Qualifications
    • Bachelor’s Degree in Human Service Field
    • Minimum two years of direct experience working with individuals with IDD/Autism required.
    • Basic computer/technology skills and MS Office proficiency required.

    Knowledge, Skills, Abilities
    • Must have strong organizational skills and be able to meet required deadlines
    • Knowledge of medical terminology, behavioral supports, and PA ODP waiver programs strongly desired.
    • Strong clinical/social assessment and critical thinking skills required.
    • Excellent verbal and written communication skills required.
    • Ability to use independent judgment and discretion to address, resolve, and process problems impeding the assessment process/completion.
    • Proactively identify and resolve delays and obstacles.
    • Access to necessary technology:
      • Laptop (Processor: Intel Core i5 or newer; Operating System: Microsoft Windows 10 or 11; Memory: 6 GB RAM minimum; Internal Drive Storage: 250 GB minimum
      • Printer and scanner
      • High speed internet
      • Second monitor for virtual meetings
    • Must be willing to travel and have an active, unrestricted license, reliable transportation, and active auto insurance.
    • Must have a dedicated home workspace committed to the confidentiality of PHI.

    Proper email communication will only be done to and from @astyra.com email addresses. Please ensure you are communicating with approved Astyra recruiters by checking this point when receiving offers and messages from us. Please ensure you are communicating within these guidelines and proper channels for the quickest possible interview consideration!
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