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3 Assurancesd Customer Service Jobs Hiring Near You

AssuranceSD

Authorization Specialist

Prairie Du Chien, WI · On-site

$16.75 - $22.25/hr

AssuranceSD is a mission-driven organization providing administrative services that enable ... Provide excellent customer service by promptly following up and resolving concerns and questions.

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Infographic showing various Customer Service job openings at Assurancesd in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Authorization Specialist

AssuranceSD

Prairie Du Chien, WI • On-site

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Key responsibilities

  • Update authorizations for each Managed Care Organization in the appropriate payroll software in a timely fashion.

  • Access each individual Managed Care Organization portal to obtain authorizations and work with Managed Care Organizations to update or correct authorizations as needed.

  • Communicate effectively and professionally with internal and external customers, including Care Managers and payroll/referral departments.

Job description

About the Company:
AssuranceSD is a mission-driven organization providing administrative services that enable individuals to take ownership over their personal care services, ensuring that they receive quality and comprehensive care with minimal disruption. Our mission is to help strengthen communities by enabling individuals to elect and manage their own care programs, including how, when, where, and who delivers these services. This helps care recipients retain their dignity during what are often challenging times and ensures they receive the most appropriate services for their specific situation. Through facilitating self-directed home and community-based services, AssuranceSD improves the standard of home care available to aging seniors as well as individuals with disabilities.
AssuranceSD Benefit Package Includes:
  • Competitive Pay
  • Health insurance with Company Contributions
  • HSA
  • Holiday Pay
  • Paid time off.
  • Dental insurance
  • Vision insurance
  • 401(k) with Company match
  • Life insurance
  • Long- and Short-Term Disability insurance
  • Parental leave
  • FMLA
Position Summary: The FEA Authorization Specialist performs a wide range of duties requiring independent judgment in the preparation and processing of fiscal activites and other transactions to ensure compliance with federal, state, waiver, and funding agency guidelines.
Essential Job Functions:
  • Effectively and professionally communicate with all internal and external customers.
  • Provide excellent customer service by promptly following up and resolving concerns and questions.
  • Adhere to established Lori Knapp Choice policies, procedures, and expectations.
  • Update authorizations for each Managed Care Organization in the appropriate payroll software in a Timely fashion.
  • Access each individual Managed Care Organization portal to obtain authorizations.
  • Compile budget tools where applicable.
  • Work with Managed Care Organizations to update or correct authorizations as needed.
  • Correspond with Care Managers when applicable.
  • Work with the FEA payroll and referral departments to obtain necessary approvals.
  • Establish an understanding of the Lori Knapp Choice history and services.
  • Familiarity and adherence to all fiscal agent policies and procedures.
Who You Are:
  • Documented formal education or experience related to accounting and financial management.
  • Working knowledge of laws and regulations pertinent to essential job functions.
  • Successfully pass a criminal background check upon hire and every 4 years thereafter.
  • Ability to meet company transportation expectations.
  • General math, clerical, data entry, and customer service.
  • Proficiency in Outlook and Microsoft Office with a specific focus on Microsoft Excel.
  • Work independently, with limited direction, and have excellent Time management skills.
  • Manage mulƟple projects and work assignments.
Equal Employer Opportunity Statement:
AssuranesSD provides equal employment opportunities to all applicants and employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Hiring decisions are made based on qualifications, merits, and business needs.
Disclaimer:
This job description outlines the general work required to execute core job responsibilities effectively. It is not intended to be a comprehensive inventory of all duties, responsibilities, expectations, and qualifications required of employees assigned to this job. Duties may change, and should be expected to change, at the Company’s discretion, as the business and this role evolves. Nothing herein is intended or establishes a contract of employment or Employment Agreement whatsoever and all employment remains “at will.” The signature below indicates you have read and understood this document, and again, is not intended in any way as an employment agreement or contract.

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