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61 Ask It Consulting Desktop Support Jobs Hiring Near You

Ask IT consulting

Task Lead

Washington, DC · On-site

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is ...

Ask IT consulting

UI UX (Web) Developer

Columbia, SC

Company Description ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 ...

Ask IT consulting

Mainframe Appl. Architect

Raleigh, NC · On-site

Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our ...

Ask IT consulting

Technical Writer

Portland, OR · On-site

Company Description ASK IT consulting is an equal opportunity employer, which is a global staffing, consulting and technology solutions company, offering industry-specific solutions to fortune 500 ...

Ask IT consulting

.NET SharePoint Developer

Little Rock, AR · On-site

$47 - $61.50/hr

Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and ... The Senior Developer will be responsible for managing the design, development and support of ...

Ask IT consulting

Sr. Java Developer

Richmond, VA · On-site

$56.75 - $72.25/hr

Company Description Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our ...

Ask IT consulting

FAP General Clerk

Georgia, VT

$14.75 - $19/hr

Company Description Ask IT Consulting Inc, backed by a $500 million Microtek group company ... Offers administrative support in the typing and preparation of mass monthly letters and envelopes ...

HamayaGroup

Desktop Network Support

Boise, ID · On-site

HamayaGroup's professional services cover IT consulting, break-fix, data center support and ... and desktop hardware repair across Canada, USA, UK, and Latin America. Applicants can expect to ...

New

LJA Engineering

IT Desktop Support Tech

Denver, CO

$28 - $32/hr

As an IT Desktop Support Technician at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with primary focus on diagnosing and resolving ...

LJA Engineering

IT Desktop Support Tech

Denver, CO

$28 - $32/hr

As an IT Desktop Support Technician at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with primary focus on diagnosing and resolving ...

Hi-Tech Solutions

Desktop support

Oakbrook Terrace, IL

$19 - $23/hr

Company Description Our client is located in Oabrook IL Searching for a Desktop support consultant ... Tech Solutions, Inc. | Information Technology Consulting Two Mid America Plaza, Suite 630 ...

Ask IT consulting

Drupal Developer

Washington, DC · On-site

Company Description Ask IT Consulting Inc. Senior software developer responsible for the software design and implementation of web applications for the Interact application. Must be a modern web ...

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    Infographic showing various Desktop Support job openings at Ask It Consulting in the United States as of August 2026, with employment types broken down into 25% Full Time, and 75% Contract. Highlights an 100% Physical job distribution.

    IT Support Consultant II

    University of Delaware

    Newark, DE • On-site

    Full-time

    Re-posted 17 days ago

    University Of Delaware rating

    5.7

    Company rating: 5.7 out of 10

    Based on 21 frontline employees who took The Breakroom Quiz

    590th of 627 rated colleges and universities

    Job description

    IT Support Consultant II
    Job no: 503163
    College / VP Area: Vice President for IT
    Work type: Staff
    Location: Newark, DE
    Categories: Information Technology, Full Time
    Pay Grade: 28S
    Context of Job:
    IT Client Success is often the first point of contact for students, faculty members, and staff members seeking help with technology. IT-CS focuses on helping the UD community use technology effectively and efficiently. IT-CS&S staff members also take the lead supporting productivity, computing applications and tools, and assist with hardware and software issues. The unit is comprised of the following groups: Client Support, Ask IT Support Center, Embedded IT Support and the ID Card Office.
    The IT Support Consultant II in the Facilities Client Support Team within IT CS provides general technical support and support in specific areas of technical expertise to the University's Facilities, Real Estate, and Auxiliary Services organization either directly or from an IT Support Center referral. IT Support encompasses consulting, analyzing, training, writing documentation, resolving problems with software and hardware and installing/configuring new systems and devices. The group provides various on-premises and in-cloud IT services including servers and storage, server and desktop support, mobile device management & support, print management, client systems management, and other miscellaneous computing-related services to units within the department.
    The IT Support Consultant II reports to the IT Support Consultant III (Support Lead) in IT CS.
    Major Responsibilities:
    • Consults with staff and provides desktop support for Windows, Linux and Macintosh systems by diagnosing, troubleshooting, and resolving problems with personal computer hardware, operating systems, application software, software utilities, data communications/connectivity devices, mobile devices, point of sale devices, and other related peripherals. Answers client questions related to the integration or use of IT devices, interfaces, and processes. Promotes client self-sufficiency by recommending IT training and other self-help solutions.
    • Consults with staff, in specific area(s) of technical expertise. Develops and delivers client education and training in area(s) of technical expertise. Creates and reviews documentation in area(s) of technical expertise. Collaborates with IT colleagues regarding technical issues revolving around area(s) of technical expertise. Leads projects or acts as key team member involving area of technical expertise. Serves as technical liaison between client and IT staff when needed.
    • Resolves more complex problems by investigating multiple resources (e.g. vendor technical support, listservs, Web) and collaborating with colleagues.
    • Addresses tickets that are escalated from Level I that are more complex in nature. Manages the ticket queue in the absence of Level I IT Support or in the event the ticket queue becomes backed up.
    • Conducts technical needs assessment for supported departments and evaluates training needs of departmental staff. Helps develop effective technology solutions that support academic and administrative activities.
    • Assists with overseeing the Facilities Field Support student employee(s) alongside the Student Computing group.
    • Provides support for software applications, computer hardware, mobile devices and other related peripherals in conformance with University standards. Transfers data files to new devices. Ensures print and file sharing services are delivered according to University standards. Educates users on virus protection, backup procedures, responsible computing, and information security. Removes spyware/viruses as needed.
    • Assists with departmental desktop equipment upgrade projects alongside FREAS staff.
    • Tests software applications, computer hardware and other related peripherals as needed. Participates actively on special technology related projects or initiatives.
    • Researches and evaluates new technologies. Participates in the implementation of new technologies.
    • Runs reports from the various systems; customize existing reports; manipulate data from existing reports.
    • Provides support for software unique to FREAS.
    • Provides basic server management for departmental virtual servers. This includes managing printing, updating, group policy, and Active Directory.
    • Maintains high level of technical knowledge and keeps abreast of technical developments in area of expertise. Maintains broad knowledge of state-of-the-art technology, equipment, systems, and applicable laws and standards. Makes recommendations for use of specific applications on campus when appropriate.
    • Establishes and maintains appropriate working relationships with colleagues and clients and follows University and department policies and procedures governing IT efforts. Acts as a technical resource for departmental IT professionals in UD units across campus. Works within the department's overall strategic plan following project priorities and scope. Meets deadlines and achieves goals.
    • Performs miscellaneous job-related duties as assigned.

    Qualifications:
    • HS graduate + 4 years of experience, or equivalent combination of education and/or experience. Bachelor's preferred. Experience in a University computing service environment is highly desirable.
    • Knowledge and experience with the operation and structure of University standard word processing, presentation, database, electronic mail, web authoring and spreadsheet software packages, networking, server hardware and software, point of sale devices, and knowledge of current technological developments.
    • Knowledge of device security and management tools (i.e., Quest KACE and Jamf) within an enterprise computing environment.
    • Strong analytical and problem-solving skills.
    • Ability to accommodate various needs and work effectively with a diverse user base.
    • Ability to support Windows, iOS/MacOS operating systems.
    • Effective communication skills (oral, written, listening, presentation), organization, interpersonal, and customer-service skills.
    • Ability to work successfully in a fast-paced team-oriented environment.
    • Aptitude for learning quickly and functioning in a dynamic technological environment.

    Notice of Non-Discrimination and Equal Opportunity
    The University of Delaware does not discriminate against any person on the basis of race, color, national origin, sex, gender identity or expression, sexual orientation, genetic information, marital status, disability, religion, age, veteran status or any other characteristic protected by applicable law in its employment, educational programs and activities, admissions policies, and scholarship and loan programs as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VI and VII of the Civil Rights Act of 1964, and other applicable statutes and University policies. The University of Delaware also prohibits unlawful harassment including sexual harassment and sexual violence.
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