60 Ascensus Global Customer Service Jobs Hiring Near You

Description

ABOUT US: Ascensus Global, Inc. (formerly MultiLingual Solutions, Inc.) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 21 years of successful experience providing professional language services, foreign language and cultural training, and analysis support to a broad client base consisting of more than 40 U.S. military and intelligence customers, as well as over 2,000 civilian government, commercial and non-profit organizations in various fields. With ISO 9001:2015 and 17100:2015 certifications, AGI provides services in more than 100 languages, employing innovative technologies and methodologies and applying best practices from both the Government and commercial arenas to advance each customer's unique communication and operational objectives throughout the U.S. and across the globe. 

POSITION SUMMARY: AGI is actively seeking Training Curse Developers/Instructors for an upcoming effort supporting a government customer. The Technical Collection ("TC") Developer-Instructor is responsible for course development and instruction on first-line network and target analysis. This includes technical collection for analysis of radars, jammers, and other electronic emanations from developmental and fielded systems used for warfighting, national security, criminal activities, and other purposes. Additionally, it includes collections for analysis on intelligence derived from the sources such as spacecraft and ground-related systems, radars and jammers, aircraft, missiles, command links and telemetry, automated beaconing, navigation, tracking control systems, and other radio frequency communications. This position is pending contract award.  

Requirements

ESSENTIAL RESPONSIBILITIES:

• Perform signal acquisition and collection with technical systems and platforms.
• Operate, monitor, and adjust collection processing systems and equipment.
• Manage the end-to-end data flow process for collection.
• Identify target communications within the global network.
• Apply Intelligence Community collection management processes and analyze signals and/or cryptographic data including analog signals in different domains (frequency or time) and signals from multiple telecommunications environments.
• Use one or more collection systems used to optimize acquisition.
• Apply radio frequency theory (e.g., radio wave propagation, antenna theory antenna usage) to collection-related requirements and actions.
• Satellite communications and operations utilizing satellite systems such as SATCOM equipment and telemetry.
• Gather and analyze information to identify relevant sources of data or information sought to be collected and subsequently selecting the best tools and methods available to achieve collection requirements.
• Analyze analog signals in different domains (frequency or time) using appropriate tools (for example, spectrum analyzers, dual beam oscilloscope).
• Take into account a particular audience, arranging and tailoring technical and other information and materials and then clearly communicating on the topic, in oral and written manner, to achieve required goals and outcomes.
• Solicit and receive course feedback from students and other people and timely incorporating appropriate feedback into courses and presentations.
• Develop new TC courses, modules, and presentations while ensuring the accuracy and currency of existing ones.
• Use good communication skills when working with others in the development, presentation, and updating of TC teaching and course material.

SECURITY CLEARANCE: TS/SCI with polygraph is required.

QUALIFICATIONS: The TC Training Course Developer-Instructor requires 2 or more years of technical teaching experience and/or technical curriculum development (e.g., military courses, academia or industry classroom (faculty/adjunct), On-the-job (OJT) instruction) with additional qualifications below.

• For candidates without a Bachelor's Degree (or higher) in a technical science major (Engineering, Mathematics, Computer Science, Physical Sciences, or comparable area): 6 or more years of TC experience (within the past 10 years).
• Completion of military training time in a relevant area such as Signals Collection or Analysis can be counted as experience time.
• For candidates with a Bachelor's Degree (or higher) in a technical science major (Engineering, Mathematics, Computer Science, Physical Sciences, or comparable area): 4 or more years of TC experience (within the past 10 years). Completion of military training time in a relevant area such as Signals Collection or Analysis can be counted as experience time.
• A preferred candidate will have one of the above and 10 or more years of TC experience (within the past 15 years).

PREFERRED QUALIFICATIONS:

• n/a

WORK ENVIRONMENT:

• 8-hour shifts or as required by the customer.

PAY RANGE:

Pay Range: $80,000 - $130,000 a year 

Ascensus Global (AGI) pay range and level are general guidelines for this job. Several factors, including education, geographic location, contract labor categories, experience, knowledge, skills, and abilities, or market data, determine the final salary.

BENEFITS:

Our benefits package includes health and welfare options (medical, dental, vision, and health savings account), short-and long-term disability, company-paid life insurance, additional voluntary coverage, a 401(k) plan with company match, paid time off, and holiday pay.

AGI is committed to equal employment opportunity without regard to race, color, ethnicity, national origin, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion, disability, military/veteran status, or any other characteristic or condition protected by federal, state, or local laws. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination regardless of their physical/mental disability or veteran status.