6 Ascendtransport Jobs Hiring Near You

PURPOSE

Job Title

Breakdown Coordinator

Classification

Non - Exempt

Organization

Ascend Transportation

Working Conditions

Appendix A

Department

Maintenance

STATUS

Full-time

Reports to 

Breakdown Manager

Grade

  52h

PURPOSE

This position is responsible for providing emergency roadside assistance to driver team members, working flexible schedules, and available to work various shifts including weekends and nights.  This includes assessing and diagnosing vehicle failures through careful inquiry and dispatching appropriate service to drivers based on the nature of each breakdown.

 

ACCOUNTABILITIES

• Coordinate road repairs between Driver Team Members and Vendors, as necessary.
• Provide effective utilization of equipment to reduce down time.
• Ensure Department of Transportation (DOT) compliance.
• Provide total support for driver team members, inter company operations, and external customers through effective and timely action.
• Effectively communicate to our internal and external customers.
• Must perform duties to the standards of the job description and comply with the company's policies, practices, and procedures.
• Communicate effectively and professionally with Operations Personnel, Drivers, and management of all levels.
• Demonstrates personal concern for maintaining a safe environment for themselves and others.
• Model and promote Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.

Qualifications

• Previous on-the-job experience in a similar role is preferred.

 

KNOWLEDGE, SKILLS, AND TRAITS 

• Ability to deliver exceptional service through positive engagement and patience.
• Ability to work in a team environment to continuously improve results.
• Computer based keyboard skills.

Education, CERTIFICATIONS, & License REquirements

• High School Diploma or GED.