60 Aristocrat Interactive Customer Service Jobs Hiring Near You

Summary

As a Product Owner in Product Lifecycle Management (PLM) at Aristocrat, you will play a pivotal role in driving digital transformation within our PLM/ERP ecosystem. Your work ensures the flawless operation of our systems, directly impacting our business processes and customer experiences. This is an outstanding opportunity to be part of a world-class team, where your expertise in Teamcenter and M2K will help develop our future. Your contributions will help us compete in the rapidly evolving gaming industry by successfully implementing innovative solutions and optimizing operations. Join us in Las Vegas, NV, and be part of our ambitious journey to redefine gaming technology!

What You'll Do

• Manage the PLM environment, including setup, configuration, and routine maintenance.
• Provide technical support to resolve user issues and train users for efficient system use.
• Work closely with operational teams to optimize processes and support business growth.
• Ensure data accuracy and integrity within the system through validation rules and routine audits.
• Customize and configure the system to meet operational needs and integrate with other business systems.
• Lead projects such as upgrades, migrations, and new feature deployments, coordinating with internal teams and external vendors.
• Develop and maintain operational reports and dashboards using Power BI and SQL.
• Act as a liaison between business teams, technical teams, and external partners to ensure clear communication.
• Consult with development teams on sprint planning, backlog refinement, and Agile ceremonies.
• Develop user stories, acceptance criteria, and product specifications to guide development teams and ensure product quality.

What We're Looking For

• Bachelor’s degree or equivalent experience in Information Technology, Business Administration, or a related field.
• 5+ years of experience as a Product Owner, Business Systems Analyst, PLM Administrator, or related role supporting enterprise business applications.  Familiarity with Teamcenter, focusing on item creation and bills of materials.
• Expertise in SQL and SSRS for data management, reporting, and analytics.
• Strong understanding of Agile frameworks (Scrum, Kanban) and project lifecycle management.
• Excellent project management and leadership skills.
• Solid knowledge of PLM guidelines, customization, and configuration.
• Proficiency in data migration and integration strategies.
• Effective communication and interpersonal skills.
• Experience with data-driven decision-making using analytics tools.
• Ability to balance critical thinking with hands-on execution.
• Certified Scrum Product Owner (CSPO) or equivalent Agile certification.

About Us: Aristocrat and Aristocrat Gaming

Aristocrat is an Australia-based entertainment and content-creation company powered by technology to deliver world-leading mobile and casino games, entertaining millions of people across the globe daily. The Aristocrat organisation includes three prestigious business units: Aristocrat Gaming, Product Madness, and Aristocrat Interactive. As an award-winning organization, we thank our wonderful people for earning us numerous prestigious honors and recognitions.

Aristocrat Gaming is a part of Aristocrat and the world’s number one premium provider of casino games, innovative technology, and customer-experience solutions. We have over 70,000 electronic game machines and 10+ creative studios, and have been ranked as the #1 top game supplier for five consecutive years. Aristocrat Gaming supports every facet of gaming floor operations from product to sales, systems, and service. Our products are renowned for innovative hardware, vivid graphics, groundbreaking mechanics, and superior performance, and our creative and technical talent is the best in the industry.

Aristocrat understands that keeping you engaged and excited about your professional setting is the ultimate fuel for our success and creativity, and we strive to keep your best interests our top priority. In addition to competitive pay, we’re proud to offer world-class benefits, flexible work environments, and a workplace that is unparalleled. Apply today and take your career on a journey of fascinating tomorrows.

Aristocrat is proud to be an equal opportunity employer.

We celebrate diversity and do not discriminate based on gender, race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Diversity and Inclusion are integral to our values of Talent Unleashed, Collective Brilliance, Good Business, Good Citizen, and It’s All About the Player.

Travel Expectations

Up to 10%

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Up to 25%

Pay Range

$63,000 - $117,000 per year

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.

This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching, more details available at https://atibenefits.com/.

Additional Information