61 Amgen Customer Service Jobs Hiring Near You

Territory covers: Edison, Red Bank, and Manahawkin, NJ, including portions of Cherry Hill, Marlton, Mount Laurel, Medford, and Moorestown.

Relocation is not provided for this role.

HOW MIGHT YOU DEFY IMAGINATION?

Join Amgen's Mission of Serving Patients

At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.

Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Specialty Representative/Senior Specialty Representative - Respiratory

Live

What you will do

Let's do this. Let's change the world. In this vital role you will be the liaison to our customers by providing clinical knowledge of our products to medical professionals. Amgen's medicines treat serious illnesses and our research address diseases with a limited number of treatment options. With a robust and differentiated pipeline, Amgen remains committed to advancing science to dramatically improve people's lives. As a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients, we are actively searching for a Specialty Representative/Senior Specialty Representative to deliver on this commitment to patients.

Amgen supports and encourages our team members to have long term, fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities such as this opportunity to craft a long-term career with Amgen. The Specialty Representative/Senior Specialty Representative acts as the primary customer contact and is responsible for implementing marketing strategy and promoting Amgen products as led by the District Manager.

In this role, you will own the business within an assigned territory and develop strategies that expand appropriate patient access to Amgen therapies. You will combine clinical knowledge, business acumen, and disciplined execution to deliver results while building trusted relationships across the healthcare community.

Key responsibilities:

• Own and grow your territory by developing and executing a strategic business plan aligned with brand objectives and local market opportunities.
• Build trusted customer relationships with healthcare professionals, key decision-makers, and appropriate office stakeholders.
• Deliver compelling clinical and product discussions that communicate the value of Amgen therapies accurately, confidently, and compliantly.
• Identify high-value account opportunities using customer insights, market dynamics, prescribing trends, and performance data.
• Develop strategic accounts by understanding treatment pathways, patient identification processes, access considerations, and practice workflows.
• Partner cross-functionally with marketing, market access, reimbursement, and other field-based colleagues to address customer needs and improve execution.
• Navigate complex healthcare environments by understanding local systems, account structures, competitive dynamics, and barriers to appropriate treatment.
• Maintain strong clinical, product, and marketplace expertise to serve as a credible and valuable resource to customers.
• Consistently achieve or exceed performance objectives through effective prioritization, resource allocation, and follow-through.
• Operate with integrity and ensure all customer interactions comply with company policies, industry regulations, and applicable laws.
• Share insights and best practices that strengthen team performance and inform broader business strategy.
• Travel throughout the assigned territory, including occasional overnight travel for training and sales meetings , based on business needs.

Win

What we expect of you

At Amgen, our diverse backgrounds, perspectives, and experiences strengthen how we serve patients. We are seeking a driven, patient-focused sales professional who combines strong business acumen, disciplined execution, and the ability to build trusted customer relationships.

The successful candidate will be energized by dynamic markets, motivated by meaningful goals, and skilled at translating clinical and business insights into action. You will have the opportunity to make a measurable impact for patients, customers, and the business while building your career with a global biotechnology leader.

Basic Qualifications - Specialty Representative:

• Bachelor's Degree OR
• Associate's degree and 4 years of Sales experience OR
• High school diploma/GED and 6 years of Sales experience

Basic Qualifications - Senior Specialty Representative:

• Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
• Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience OR
• High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience

Preferred Qualifications:

• Five or more years of sales experience and a documented record of top performance within the biotechnology, surgical or medical device, hospital sales, or pharmaceutical industry
• Specialty product, surgical or medical device, or hospital sales experience in one or more of the following areas: pulmonology, allergy, oncology, dermatology, rheumatology, inflammation, cardiology, neurology, endocrinology, hepatology, gastroenterology, infectious or rare diseases, GI or any surgical specialty
• Knowledge of the diseases, treatment pathways, and customer dynamics associated with these specialties
• Exceptional drive, teamwork, communication, professionalism, and high emotional IQ
• Strong knowledge of the local market and healthcare environment
• Bachelor's degree in life sciences, business administration, communications, or a related field
• Demonstrated strength in Amgen's core competencies:
  • Planning and organizing
  • Leveraging business, industry, and technical knowledge
  • Communicating with impact
  • Driving for results
  • Cultivating internal and external relationships

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.

The expected annual salary range for Specialty Representative in the U.S. (excluding Puerto Rico) is $89,880- $121,602. The expected annual salary range for Senior Specialty Representative in the U.S. (excluding Puerto Rico) is $118,091- $159,771. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now for a career that defies imagination

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

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