Operations is at the heart of Amazon business. We are known for our speed, accuracy, and ... manage, and support recognition and communication programs. - Travel up to 30%. BASIC ...
60 Amazon Operations Manager Jobs Hiring in OH
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and ... manage, and support recognition and communication programs. - Travel up to 30%. BASIC ...
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and ... management and staff to provide technical assistance for continuous improvement of IT solutions. - ...
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and ... management and staff to provide technical assistance for continuous improvement of IT solutions. - ...
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete ...
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. The Air Hub Senior Operations Manager has complete ...
Operations Manager
Vandalia, OH · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Vandalia, OH · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Toledo, OH · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Toledo, OH · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Lockbourne, OH · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Lockbourne, OH · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Etna, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Etna, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Monroe, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Monroe, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
North Randall, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
North Randall, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Rossford, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Rossford, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Akron, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Akron, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Jefferson, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Jefferson, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Rossford, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Rossford, OH · On-site
Job summary Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager, SSD
Perrysburg, OH · On-site
All travel accommodations for training will be booked and paid for by Amazon. Our Worldwide ... an Operations Manager. In this role, you will play a key part in maintaining our customer ...
Operations Manager, SSD
Perrysburg, OH · On-site
All travel accommodations for training will be booked and paid for by Amazon. Our Worldwide ... an Operations Manager. In this role, you will play a key part in maintaining our customer ...
Sr. Operations Manager
Canton, OH · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
Canton, OH · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
North Randall, OH · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
North Randall, OH · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
Etna, OH · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
Etna, OH · On-site
Our Sr. Operations Managers responsible for all budgetary, people development and operations ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
New Albany, OH · On-site
Our Senior Operations Managers are responsible for all budgetary, people development, and ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
New Albany, OH · On-site
Our Senior Operations Managers are responsible for all budgetary, people development, and ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
New Albany, OH · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Sr. Operations Manager
New Albany, OH · On-site
Our Sr. Operations Managers are responsible for all budgetary, people development and operations ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Operations Manager
Akron, OH · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Operations Manager
Akron, OH · On-site
External Our WW Operations network delivers millions of packages and smiles to Amazon customers ... To achieve this, managers are expected to provide their team with the tools needed for success ...
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
What makes Amazon an attractive place to work?
Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
72% of people say they get paid breaks.
Based on data from 395 people who took the Breakroom Quiz between April 2026 and July 2026.
72% of people say they get paid breaks.
Based on data from 395 people who took the Breakroom Quiz between April 2026 and July 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 372 people who took the Breakroom Quiz between April 2026 and July 2026.
76% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 372 people who took the Breakroom Quiz between April 2026 and July 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 331 people who took the Breakroom Quiz between April 2026 and July 2026.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 331 people who took the Breakroom Quiz between April 2026 and July 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 136 people who took the Breakroom Quiz between January 2026 and July 2026.
90% of people who work part-time say they get paid time off
Based on data from 136 people who took the Breakroom Quiz between January 2026 and July 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 271 people who took the Breakroom Quiz between April 2026 and July 2026.
89% of people say the health insurance costs are okay
Based on data from 271 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 432 people who took the Breakroom Quiz between April 2026 and July 2026.
96% of people say they get paid time off.
Based on data from 432 people who took the Breakroom Quiz between April 2026 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 198 people who took the Breakroom Quiz between January 2026 and July 2026.
- 70% of people with changing schedules find out their shifts one week or less ahead of time.
- 13% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 11% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 198 people who took the Breakroom Quiz between January 2026 and July 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 232 people who took the Breakroom Quiz between January 2026 and July 2026.
47% of people report they worry about getting enough hours.
Based on data from 232 people who took the Breakroom Quiz between January 2026 and July 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
51% report that they don’t have enough control over which shifts they work.
Based on data from 128 people who took the Breakroom Quiz between January 2026 and July 2026.
51% report that they don’t have enough control over which shifts they work.
Based on data from 128 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it for Amazon workers to change shifts?
Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 180 people who took the Breakroom Quiz between January 2026 and July 2026.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 180 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 348 people who took the Breakroom Quiz between April 2026 and July 2026.
74% of people report it’s easy to get time off.
Based on data from 348 people who took the Breakroom Quiz between April 2026 and July 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 215 people who took the Breakroom Quiz between January 2026 and July 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 215 people who took the Breakroom Quiz between January 2026 and July 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 212 people who took the Breakroom Quiz between January 2026 and July 2026.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 212 people who took the Breakroom Quiz between January 2026 and July 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 374 people who took the Breakroom Quiz between April 2026 and July 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 374 people who took the Breakroom Quiz between April 2026 and July 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
82% of students report this is a good place to work if you’re studying.
Based on data from 173 people who took the Breakroom Quiz between January 2026 and July 2026.
82% of students report this is a good place to work if you’re studying.
Based on data from 173 people who took the Breakroom Quiz between January 2026 and July 2026.
Is working at Amazon good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 286 people who took the Breakroom Quiz between January 2026 and July 2026.
67% of people who care for a child or other relative report this is a good place to work.
Based on data from 286 people who took the Breakroom Quiz between January 2026 and July 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 390 people who took the Breakroom Quiz between April 2026 and July 2026.
77% of people say they’re treated with respect by their managers.
Based on data from 390 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 413 people who took the Breakroom Quiz between April 2026 and July 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 413 people who took the Breakroom Quiz between April 2026 and July 2026.
Is it stressful to work at Amazon?
Some people feel stressed out here.
61% of people say they often feel stressed out at work.
Based on data from 407 people who took the Breakroom Quiz between April 2026 and July 2026.
61% of people say they often feel stressed out at work.
Based on data from 407 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 326 people who took the Breakroom Quiz between April 2026 and July 2026.
38% of people report they don’t enjoy their job.
Based on data from 326 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 440 people who took the Breakroom Quiz between April 2026 and July 2026.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 440 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
68% of people report they got enough training when they started working here.
Based on data from 414 people who took the Breakroom Quiz between April 2026 and July 2026.
68% of people report they got enough training when they started working here.
Based on data from 414 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 382 people who took the Breakroom Quiz between April 2026 and July 2026.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 382 people who took the Breakroom Quiz between April 2026 and July 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 370 people who took the Breakroom Quiz between April 2026 and July 2026.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 370 people who took the Breakroom Quiz between April 2026 and July 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 393 people who took the Breakroom Quiz between April 2026 and July 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 393 people who took the Breakroom Quiz between April 2026 and July 2026.
What are the most popular jobs at Amazon in Ohio?
What are the most popular states for Amazon Operations Manager Jobs?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Amazon rating
7.4
Based on 6,974 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.
What Do We Offer?
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you're not in it for those perks, here is one more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Key responsibilities include:
- Inclusively hire, train, and develop a team of IT professionals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Lead infrastructure builds in new facilities.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Develop and maintain policies, procedures, and processes.
- Oversee management of equipment and parts inventory.
- Create, manage, and support recognition and communication programs.
- Travel up to 30%.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Experience in a 24x7 operational services or support environment
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
- Experience in procurement, budgeting, forecasting, or asset management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, KY, Hebron - 116,800.00 - 160,000.00 USD annually
USA, OH, Springdale - 116,800.00 - 160,000.00 USD annually
Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon's Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon's core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.
What Do We Offer?
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you're not in it for those perks, here is one more: we don't wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.
Key job responsibilities
Key responsibilities include:
- Inclusively hire, train, and develop a team of IT professionals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Lead infrastructure builds in new facilities.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor, and maintain team's ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Develop and maintain policies, procedures, and processes.
- Oversee management of equipment and parts inventory.
- Create, manage, and support recognition and communication programs.
- Travel up to 30%.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
- Experience working and communicating with multiple stakeholders, C-level executives and cross-functional teams
- Experience in a 24x7 operational services or support environment
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
- Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
- Experience in procurement, budgeting, forecasting, or asset management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, KY, Hebron - 116,800.00 - 160,000.00 USD annually
USA, OH, Springdale - 116,800.00 - 160,000.00 USD annually
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US