Data Center Technician
Avondale, AZ · On-site
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
60 Amazon Data Center Technician Jobs Hiring in AZ
Data Center Technician
Avondale, AZ · On-site
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Data Center Technician
Mesa, AZ · On-site
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Data Center Technician
Mesa, AZ · On-site
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technician position involves in-depth hardware and network diagnostics followed by ... NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Data Center Technicians should be willing to work both independently and with a team. Work ... Amazon employees who are U.S Citizens. (GovCloud may NOT be accessed from outside of the United ...
Amazon Jobs Information
What are the key skills and qualifications needed to thrive as a Data Center Technician, and why are they important?
To thrive as a Data Center Technician, you need a solid understanding of hardware installation, troubleshooting, and network infrastructure, often supported by an associate’s degree in IT or related certifications like CompTIA A+ or Cisco CCNA. Familiarity with server management tools, monitoring systems, and ticketing platforms such as ServiceNow is highly valuable. Attention to detail, strong problem-solving skills, and effective teamwork are standout soft skills in this role. These abilities are crucial for maintaining system uptime, quickly resolving technical issues, and ensuring seamless data center operations.
What are some common challenges faced by Data Center Technicians, and how can they be managed effectively?
Data Center Technicians often encounter challenges such as troubleshooting hardware failures under tight deadlines, managing complex cable systems, and maintaining high uptime standards. Effective communication with network engineers and system administrators is crucial to quickly resolve issues and minimize downtime. Staying organized, following strict documentation protocols, and proactively performing routine maintenance can help technicians manage these challenges and contribute to the smooth operation of the data center.
What are Data Center Technicians?
Data Center Technicians are IT professionals responsible for maintaining, troubleshooting, and supporting the physical infrastructure of data centers. Their duties include installing and configuring servers, monitoring network and hardware performance, responding to equipment failures, and ensuring high availability of critical systems. They often work in shifts to provide 24/7 support and may also assist with cabling, rack management, and equipment upgrades. Strong technical skills, attention to detail, and the ability to work in physically demanding environments are important qualities for this role.
What is the difference between Data Center Technician vs Network Technician?
| Aspect | Data Center Technician | Network Technician |
|---|---|---|
| Certifications | CompTIA Server+, Cisco CCNA (optional) | CompTIA Network+, Cisco CCNA |
| Work Environment | Data centers, server rooms | Office, client sites, data centers |
| Primary Responsibilities | Server maintenance, hardware troubleshooting, cabling | Network setup, troubleshooting, configuration |
| Industry Usage | IT, data hosting, cloud providers | IT, telecommunications, enterprise networks |
While both roles involve technical skills and working in data centers, Data Center Technicians focus on server hardware and infrastructure, whereas Network Technicians specialize in network systems and connectivity. Understanding these differences helps in choosing the right career path or job search focus.
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 571 people who took the Breakroom Quiz between February 2026 and May 2026.
73% of people say they get paid breaks.
Based on data from 571 people who took the Breakroom Quiz between February 2026 and May 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 537 people who took the Breakroom Quiz between February 2026 and May 2026.
73% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 537 people who took the Breakroom Quiz between February 2026 and May 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 523 people who took the Breakroom Quiz between February 2026 and May 2026.
76% of people say they have to use vacation days when they’re out sick.
Based on data from 523 people who took the Breakroom Quiz between February 2026 and May 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
89% of people who work part-time say they get paid time off
Based on data from 153 people who took the Breakroom Quiz between November 2025 and May 2026.
89% of people who work part-time say they get paid time off
Based on data from 153 people who took the Breakroom Quiz between November 2025 and May 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 426 people who took the Breakroom Quiz between February 2026 and May 2026.
91% of people say the health insurance costs are okay
Based on data from 426 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 641 people who took the Breakroom Quiz between February 2026 and May 2026.
97% of people say they get paid time off.
Based on data from 641 people who took the Breakroom Quiz between February 2026 and May 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 248 people who took the Breakroom Quiz between November 2025 and May 2026.
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 6% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 248 people who took the Breakroom Quiz between November 2025 and May 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
47% of people report they worry about getting enough hours.
Based on data from 294 people who took the Breakroom Quiz between November 2025 and May 2026.
47% of people report they worry about getting enough hours.
Based on data from 294 people who took the Breakroom Quiz between November 2025 and May 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 186 people who took the Breakroom Quiz between November 2025 and May 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 186 people who took the Breakroom Quiz between November 2025 and May 2026.
How easy is it for Amazon workers to change shifts?
Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 224 people who took the Breakroom Quiz between November 2025 and May 2026.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 224 people who took the Breakroom Quiz between November 2025 and May 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 538 people who took the Breakroom Quiz between February 2026 and May 2026.
79% of people report it’s easy to get time off.
Based on data from 538 people who took the Breakroom Quiz between February 2026 and May 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 272 people who took the Breakroom Quiz between November 2025 and May 2026.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 272 people who took the Breakroom Quiz between November 2025 and May 2026.
Do workers at Amazon do extra work that they don't get paid for?
Rarely. Most people don’t do unpaid extra work.
84% of people report that they don’t do extra unpaid work.
Based on data from 264 people who took the Breakroom Quiz between November 2025 and May 2026.
84% of people report that they don’t do extra unpaid work.
Based on data from 264 people who took the Breakroom Quiz between November 2025 and May 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 580 people who took the Breakroom Quiz between February 2026 and May 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 580 people who took the Breakroom Quiz between February 2026 and May 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
81% of students report this is a good place to work if you’re studying.
Based on data from 196 people who took the Breakroom Quiz between November 2025 and May 2026.
81% of students report this is a good place to work if you’re studying.
Based on data from 196 people who took the Breakroom Quiz between November 2025 and May 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 159 people who took the Breakroom Quiz between February 2026 and May 2026.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 159 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 571 people who took the Breakroom Quiz between February 2026 and May 2026.
79% of people say they’re treated with respect by their managers.
Based on data from 571 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 603 people who took the Breakroom Quiz between February 2026 and May 2026.
86% of people report that they get to take their breaks without interruption.
Based on data from 603 people who took the Breakroom Quiz between February 2026 and May 2026.
Is it stressful to work at Amazon?
Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 601 people who took the Breakroom Quiz between February 2026 and May 2026.
63% of people say they often feel stressed out at work.
Based on data from 601 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 491 people who took the Breakroom Quiz between February 2026 and May 2026.
35% of people report they don’t enjoy their job.
Based on data from 491 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 651 people who took the Breakroom Quiz between February 2026 and May 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 651 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 611 people who took the Breakroom Quiz between February 2026 and May 2026.
69% of people report they got enough training when they started working here.
Based on data from 611 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 564 people who took the Breakroom Quiz between February 2026 and May 2026.
In the last year, 44% of people report not being given support to advance their career here.
Based on data from 564 people who took the Breakroom Quiz between February 2026 and May 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 551 people who took the Breakroom Quiz between February 2026 and May 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 551 people who took the Breakroom Quiz between February 2026 and May 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 581 people who took the Breakroom Quiz between February 2026 and May 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 581 people who took the Breakroom Quiz between February 2026 and May 2026.
What are the most popular jobs at Amazon in Arizona?
What are the most popular states for Amazon Data Center Technician Jobs?
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 21 days ago
Amazon rating
7.4
Based on 6,779 frontline employees who took The Breakroom Quiz
7th of 39 rated national retailers
Job description
Join our dynamic AWS team and become a critical guardian of global cloud infrastructure! You'll play a pivotal role in maintaining the heartbeat of the world's most innovative technology platform, ensuring seamless data center operations that power millions of businesses and services worldwide.
Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Key job responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to interview, train and onboard new team members
Physical Requirements:
- Lifting and moving material up to 40 pounds each
- Working in cramped and/or elevated locations
- Bending, lifting, stretching, and reaching
- Standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
- Work in an industrial environment
- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
- This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
- Show a strong aptitude for troubleshooting and problem solving
- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive issue detection and reporting
- Are biased to act in the absence of direction or support
- Improve effectiveness through process innovation
You will be required to work shift work that will include days/nights/weekends/holidays.
BASIC QUALIFICATIONS
- 2+ years of computer/server hardware troubleshooting experience, or experience related IT
- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
- Work a flexible schedule including weekends, nights, and holidays
PREFERRED QUALIFICATIONS
- Knowledge of network design, protocols and troubleshooting
- Knowledge of Linux/Unix Administration
- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles
- Experience in a data center or other critical environment
- Experience training and onboarding of new team members
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Avondale - 30.00 - 54.00 USD hourly
Data Center Technician position involves in-depth hardware and network diagnostics followed by physical repair as well as participating in an on-call rotation.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
NOTE: PDX is an AWS GovCloud region. As required by our contracts with the federal government, effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States).
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
Key job responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
- Helping to interview, train and onboard new team members
Physical Requirements:
- Lifting and moving material up to 40 pounds each
- Working in cramped and/or elevated locations
- Bending, lifting, stretching, and reaching
- Standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
- Work in an industrial environment
- Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).
- This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational.
Essential Requirements:
- Ability to travel to or commute between data center locations as needed
- Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational
- Travel frequency will vary based on business needs and operational status of assigned facility
- Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs.
A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge while they:
- Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
- Show a strong aptitude for troubleshooting and problem solving
- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive issue detection and reporting
- Are biased to act in the absence of direction or support
- Improve effectiveness through process innovation
You will be required to work shift work that will include days/nights/weekends/holidays.
BASIC QUALIFICATIONS
- 2+ years of computer/server hardware troubleshooting experience, or experience related IT
- 2+ years of computer layer 1/2 networking (including troubleshooting and repair) experience
- Work a flexible schedule including weekends, nights, and holidays
PREFERRED QUALIFICATIONS
- Knowledge of network design, protocols and troubleshooting
- Knowledge of Linux/Unix Administration
- Bachelor's degree in an IT-related field (e.g., Computer Science, Network Engineering), or experience in professional or military IT-related roles
- Experience in a data center or other critical environment
- Experience training and onboarding of new team members
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Avondale - 30.00 - 54.00 USD hourly
About Amazon
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Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US