At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
60 Amazon Customer Service Associate Jobs Hiring in TX
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
$13.25 - $18.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
$13.25 - $18.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
$13.25 - $18.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
$13.25 - $18.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
La Marque, TX · On-site
$13.25 - $18.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
La Marque, TX · On-site
$13.25 - $18.25/hr
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we ... As a Delivery Station Customer Service Associate, you will help improve the customer experience by ...
Delivery Station Customer Service Associate, DSL
Von Ormy, TX · On-site
$13.25 - $18.25/hr
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
Delivery Station Customer Service Associate, DSL
Von Ormy, TX · On-site
$13.25 - $18.25/hr
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
Delivery Station Customer Service Associate, DSL
Mansfield, TX · On-site
$13 - $18/hr
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
Delivery Station Customer Service Associate, DSL
Mansfield, TX · On-site
$13 - $18/hr
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
Senior UX Design Manager, Amazon Customer Service
Austin, TX · On-site
$115K/yr
... customer service associates, and team members. - Ensures creative quality through the methods and ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Senior UX Design Manager, Amazon Customer Service
Austin, TX · On-site
$115K/yr
... customer service associates, and team members. - Ensures creative quality through the methods and ... Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final ...
Delivery Station Customer Service Associate - FT(40 Hours) - DDX2 - McKinney, TX
Mckinney, TX · On-site
$18.45/hr
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Liaison, you will help improve the ...
Delivery Station Customer Service Associate - FT(40 Hours) - DDX2 - McKinney, TX
Mckinney, TX · On-site
$18.45/hr
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Liaison, you will help improve the ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Liaison, you will help improve the ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Liaison, you will help improve the ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Liaison, you will help improve the ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Liaison, you will help improve the ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on ... Amazon specializing in delighting our customers with quality service in an ever-changing ...
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on ... Amazon specializing in delighting our customers with quality service in an ever-changing ...
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on ... Amazon specializing in delighting our customers with quality service in an ever-changing ...
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on ... Amazon specializing in delighting our customers with quality service in an ever-changing ...
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on ... Amazon specializing in delighting our customers with quality service in an ever-changing ...
As a Retail Lead Associate, you will be the face of Amazon and contribute to the culture based on ... Amazon specializing in delighting our customers with quality service in an ever-changing ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
Delivery Associate for Amazon Delivery Service Partner
Fort Worth, TX · On-site
$16.25 - $19/hr
We are Customer First Logistics a Amazon Delivery Service Provider and have immediate openings for bright, motivated, hardworking individuals to fill Delivery Associate Driver positions! Come join ...
New
Delivery Associate for Amazon Delivery Service Partner
Fort Worth, TX · On-site
$16.25 - $19/hr
We are Customer First Logistics a Amazon Delivery Service Provider and have immediate openings for bright, motivated, hardworking individuals to fill Delivery Associate Driver positions! Come join ...
New
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will ...
... associate lifecycle-from Day 1 onboarding through leadership readiness. We're data-driven, customer ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...
... associate lifecycle-from Day 1 onboarding through leadership readiness. We're data-driven, customer ... Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran ...
Process Assistant
Uvalde, TX · On-site
All travel accommodations for training will be booked and paid for by Amazon Elevate Customer ... delivery associates. You'll collaborate closely with team members, ensuring smooth workflow ...
Process Assistant
Uvalde, TX · On-site
All travel accommodations for training will be booked and paid for by Amazon Elevate Customer ... delivery associates. You'll collaborate closely with team members, ensuring smooth workflow ...
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
What makes Amazon an attractive place to work?
Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 254 people who took the Breakroom Quiz between May 2026 and August 2026.
70% of people say they get paid breaks.
Based on data from 254 people who took the Breakroom Quiz between May 2026 and August 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 245 people who took the Breakroom Quiz between May 2026 and August 2026.
75% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 245 people who took the Breakroom Quiz between May 2026 and August 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
75% of people say they have to use vacation days when they’re out sick.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 173 people who took the Breakroom Quiz between May 2026 and August 2026.
87% of people say the health insurance costs are okay
Based on data from 173 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 291 people who took the Breakroom Quiz between May 2026 and August 2026.
96% of people say they get paid time off.
Based on data from 291 people who took the Breakroom Quiz between May 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 200 people who took the Breakroom Quiz between February 2026 and August 2026.
48% of people report they worry about getting enough hours.
Based on data from 200 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and August 2026.
52% report that they don’t have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Amazon workers to change shifts?
Some people find it hard to change shifts.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 157 people who took the Breakroom Quiz between February 2026 and August 2026.
34% of people report that it’s hard to change shifts if they need to.
Based on data from 157 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 225 people who took the Breakroom Quiz between May 2026 and August 2026.
72% of people report it’s easy to get time off.
Based on data from 225 people who took the Breakroom Quiz between May 2026 and August 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 182 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 244 people who took the Breakroom Quiz between May 2026 and August 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 244 people who took the Breakroom Quiz between May 2026 and August 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.
79% of students report this is a good place to work if you’re studying.
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 262 people who took the Breakroom Quiz between February 2026 and August 2026.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 262 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 264 people who took the Breakroom Quiz between May 2026 and August 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 264 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 276 people who took the Breakroom Quiz between May 2026 and August 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 276 people who took the Breakroom Quiz between May 2026 and August 2026.
Is it stressful to work at Amazon?
Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 275 people who took the Breakroom Quiz between May 2026 and August 2026.
56% of people say they often feel stressed out at work.
Based on data from 275 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
38% of people report they don’t enjoy their job.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 297 people who took the Breakroom Quiz between May 2026 and August 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 297 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 279 people who took the Breakroom Quiz between May 2026 and August 2026.
71% of people report they got enough training when they started working here.
Based on data from 279 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 259 people who took the Breakroom Quiz between May 2026 and August 2026.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 259 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 252 people who took the Breakroom Quiz between May 2026 and August 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 252 people who took the Breakroom Quiz between May 2026 and August 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 262 people who took the Breakroom Quiz between May 2026 and August 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 262 people who took the Breakroom Quiz between May 2026 and August 2026.
What are the most popular jobs at Amazon in Texas?
$13 - $18/hr
Full-time
Posted 21 days ago
Amazon rating
7.4
Based on 7,082 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
At Amazon, our mission is to be Earth's most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We're making history and the good news is that we've only just begun.
At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers.
As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it's making sure we put smiles on customer's faces.
Key job responsibilities
As a Delivery Station Customer Service Associate, you will be responsible for:
- Communicating with customers directly in-person, in addition to communicating via phone and email
- Empathizing with and prioritizing customer needs
- Upholding company values and respecting every customer
- Resolving issues and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to the issues that customers present
- Consistently composing grammatically correct, concise, and accurate written responses to customer issues
- Approaching problems logically and with good judgment to ensure the appropriate customer outcome
- Making quick and effective decisions on behalf of the customer
- Working a flexible Full-Time (40+ hours per week) schedule
Performing the following tasks, with or without reasonable accommodation:
- Carry, lift, push and pull up to 49 pounds
- Frequently push, pull, squat, bend and reach
- Stand and walk during shifts lasting up to 12 hours
- Work in an environment where the noise level varies and can be loud (hearing protection will be provided)
- Work in an environment where the temperature may vary due to outside weather conditions and is not controlled
A day in the life
You'll be based at one of our last-mile delivery warehouses, where Amazon's leading logistics system operates
As orders are dispatched and delivered, you'll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you'll be informing our delivery partners. Where you notice a delivery issue, you'll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.
Operating at the heart of Amazon's logistics, you'll develop logistical and customer expertise that sets Amazon apart. You'll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.
About the team
Our mission is to be Earth's most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers' happiness
Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers' most complex issues.
Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention. The CS team is always looking for ways to make Amazon's customer service even better, and we need excellent people to make that happen.
About Amazon
Sourced by ZipRecruiter
Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.
Industry
It services, book publishers, retail, real estate and computer and electronic product manufacturing
Company size
10,000+ Employees
Headquarters location
Seattle, WA, US