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60 Also Product Manufacturing Jobs Hiring Near You

ALSO

Customer Support Representative

Seattle, WA · On-site

$20 - $27/hr

Possess and apply deep product knowledge of ALSO's products to provide solutions. * Troubleshoot and diagnose technical or mechanical issues with ALSO's products. * Educate customers on product ...

ALSO

Customer Support Representative

Seattle, WA · On-site

$20 - $27/hr

Possess and apply deep product knowledge of ALSO's products to provide solutions. * Troubleshoot and diagnose technical or mechanical issues with ALSO's products. * Educate customers on product ...

Also, Inc

Customer Support Representative

Seattle, WA · On-site

$20 - $27/hr

Possess and apply deep product knowledge of ALSO's products to provide solutions. * Troubleshoot and diagnose technical or mechanical issues with ALSO's products. * Educate customers on product ...

Also, Inc

Customer Support Representative

Seattle, WA

$20 - $27/hr

Possess and apply deep product knowledge of ALSO's products to provide solutions. * Troubleshoot and diagnose technical or mechanical issues with ALSO's products. * Educate customers on product ...

ALSO

Digital Product Manager

Palo Alto, CA · On-site

$160K - $190K/yr

We're ALSO, an electric mobility company originally conceived as a part of Rivian. We're a ... We are seeking a Digital Product Manager to define, prioritize, and unify our digital product ...

ALSO

Digital Product Manager

Palo Alto, CA · On-site

$160K - $190K/yr

We're ALSO, an electric mobility company originally conceived as a part of Rivian. We're a ... You will own product definition and prioritization, while Technical Program Managers own delivery ...

Also, Inc.

$210K - $245K/yr

You'll own the end-to-end design, development, and testing of critical embedded software and tooling that supports the full scope of ALSO's products, and drive architectural decisions for the ...

ALSO

Wire Harness Design Engineer

Palo Alto, CA · On-site

$180K - $230K/yr

We're ALSO, an electric mobility company originally conceived as a part of Rivian. We're a ... production, including architecture, design, sourcing, testing, validation, and manufacturing.

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ALSO Jobs Information

What are the most popular job types at Also?

    What are the most popular jobs at Also?

    What are the most popular categories at Also?

    Infographic showing various Product Manufacturing job openings at Also in the United States as of September 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 92% Physical, and 8% Remote job distribution.

    Customer Support Representative

    Seattle, WA • On-site

    ALSO
    201 - 500 employees
    Learn more about ALSOexternal

    $20 - $27/hr

    Other

    Medical, Dental, Vision, Retirement

    Re-posted 13 days ago

    Job description

    Customer Support Representative

    ALSO is seeking a Customer Support Representative that is looking to work in a fast-paced start up environment. Customer Support Representatives will be the first point of contact for customers looking to learn more and purchase transcendental products from ALSO.

    Direct Customer Support

    • Handle customer inquiries via phone, email, live chat, and social media.
    • Provide pre-sale support by assessing a customer's needs and guiding them toward the right product and processing orders and payments.
    • Help customers track orders, manage modifications and cancellations, and process returns and refunds.
    • Maintain a professional, positive, and empathetic attitude during all interactions.
    • Manage and resolve customer complaints, escalating to a supervisor when appropriate.

    Technical and Product Support

    • Possess and apply deep product knowledge of ALSO's products to provide solutions.
    • Troubleshoot and diagnose technical or mechanical issues with ALSO's products.
    • Educate customers on product features, benefits, and maintenance.
    • Manage warranty requests and claims via 3rd party platforms.

    Internal and Process Improvement Tasks

    • Coordinate with other departments, such as product, shipping, and sales, to resolve issues.
    • Communicate customer feedback to internal teams to improve offerings and develop efficiencies.
    • Proactively follow up with customers to improve their experience.
    • Develop new ways to engage customers, such as creating new documentation and help center articles.

    What You Will Bring

    • Exceptional Communication: Proven ability to communicate clearly, empathetically, and professionally. This includes excellent listening skills to accurately understand and document customer issues.
    • Passion for the Product: A personal passion for ALSO's mission and products.
    • Technical Troubleshooting: Demonstrated ability to learn and apply in-depth product knowledge to diagnose and troubleshoot technical or mechanical issues.
    • Problem-Solving Skills: Strong critical thinking and problem-solving skills to resolve customer complaints efficiently and effectively.
    • Customer-Focused Mindset: A natural inclination to put the customer first, prioritizing their satisfaction and overall experience.
    • Adaptability and Multitasking: The ability to handle a high volume of customer inquiries across multiple channels while remaining calm and composed under pressure.
    • Team Collaboration: Proven ability to work effectively with colleagues in sales, service, logistics, and product teams to resolve complex customer issues.
    • Attention to Detail: Excellent organizational skills to maintain accurate records of customer interactions, transactions, and feedback.

    The salary for this position ranges from $20-$27 per hour, depending on experience and qualifications. This position will be 3-5 days a week based in our Seattle office.

    Perks and Benefits

    • Robust health coverage. Excellent health, dental and vision insurance covered up to 100% by Also. with FSA & HSA options.
    • One Medical membership and dedicated insurance advocates.
    • Rich fertility and family building benefits with Progyny.
    • Flexible time off.
    • 401(k) match.

    Why ALSO.

    We're passionate about helping the world find a better way to get there—wherever it is you're headed.

    We're located in the heart of Silicon Valley and have brought together a world-class team from some of the biggest brands in the technology, automotive, cycling, outdoor recreation and retail spaces.

    Together we're working hands-on to imagine, design and build an entirely new solution to a global set of transportation challenges.

    Apply