Job Summary:
Aiven is a global team focused on open-source technology and multi-cloud solutions. They are seeking a customer-centric Associate Solution Architect to promote Aiven's managed open-source services, ensuring a strong partnership with customers from pre-sales through implementation.
Responsibilities:
• Champion the customer journey, fostering trusted partnerships from pre-sales strategy through implementation and long-term adoption.
• Assess customer needs, pain points, and strategic goals to ensure the proposed product is a viable fit.
• Design and deliver customized, high-impact technical presentations and product demos for various stakeholders.
• Manage pilot programs or POC evaluations to prove the value and technical feasibility of the solution.
• Respond to the technical and functional sections of Requests for Proposals (RFPs) and vendor assessments.
• Act as the voice of the customer by relaying market feedback and feature requests to the Product and Engineering teams.
• Be an ambassador for Aiven by various means such as writing technical blogs, conducting webinars, sponsor meetups, or technical talks at conferences.
• Travel up to 10% of the time.
Qualifications:
Required:
• Proven experience in one of the following areas: Apache Kafka, PostgreSQL, or Opensearch.
• Experience working in technology, software sales, pre-sales or consulting.
• Fluency in one or more programming languages such as Java, Python, Go or Ruby.
• Ability to translate complex technical jargon into clear, persuasive business value for non-technical buyers.
• Experience implementing proof of concepts as needed, to work with Aiven services in order to address business requirements.
• Knowledgeable of public clouds (AWS, Google or Azure) and in the areas of compute, storage - block and object, networking, and security groups.
• Linux operating system; demonstrable experience using various Linux utilities and tools (installation, securing system, storage, etc.) and a good grasp of networking basics like DNS.
• Hands-on experience with search-engine ecosystems (OpenSearch, Elasticsearch, or Lucene).
• Understanding of streaming frameworks: Proficiency with tools like Apache Kafka, Apache Flink, Apache Spark Streaming, or AWS Kinesis.
• Understanding storage systems: Familiarity with distributed storage, NoSQL databases, and data lakes.
• Attention to detail and good problem solving and project management skills.
• Strong verbal and written communication skills, ability to work well with cross-functional teams.
• Relationship Building: Capability to build trust quickly and maintain strong relationships with both internal sales reps and external clients.
Preferred:
• Experience implementing proof of concepts as needed, to work with Aiven services in order to address business requirements a plus.
Company:
Aiven is a technology-driven company that enables businesses to manage an open-source data infrastructure in the cloud. Founded in 2016, the company is headquartered in Helsinki, FIN, with a team of 201-500 employees. The company is currently Growth Stage.