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Onsite in Hauppauge, NY

Full-Time

Pharmaceutical Industry Experience Required

This role is responsible for partnering with business for IT solutions following the Global, Regional and Country level set processes from phase of IT solutioning to Go Live & support. The role needs to interact with company support functions and vendors / partners. This role will perform IT Systems Support including Systems Implementation, Validation, Administration etc., for Manufacturing, Packaging, Warehouse, Quality etc., IT project coordinator role and stakeholder management for systems implementation.

Key Accountabilities

Application Management

• Build technical understanding of MES applications, Serialization Software's, Quality Systems QC applications/software's and end to end business processes to have the capability to propose system changes, process transformations in line with the evolving business requirements.
• SAP Support for Production, Warehouse and Quality.
• Handling Audit Trails, CSV activities.
• Network Administration, Software application management, Vendor management, User management with roles and profiles.
• Define architecture of enterprise applications needed to have best in class engagement with internal employees, Vendors/Partners, Customers etc.
• Evaluate new technologies, develop innovative solutions to deliver business objectives.

Engage with stakeholders

• Multi-Functional teams across regions eg. Manufacturing, Packaging, WH, QC, QA, Engineering, Finance, HR etc. and IT Business Partners and other IT Verticals.

Strategy & Planning

• Determine opportunities to implement / scale applications across regions where there are similar business processes.
• Build business cases for implementation of tactical solutions where necessary, keeping in mind the future Roadmap.

Project Management & Service Delivery

• Track committed project timelines, milestones, budgets, scope deliverables and business outcomes.
• Ensure that key performance indicators and success criteria are aligned with the desired outcomes.
• Propose, Design and Manage support models, ensure delivery of aligned SLAs for Incident, Change, Request Management for the delivered solutions working with partners.

Major Challenges

• Driving Data standards and implementing IT solutions as per business need.
• Ensuring applying UpToDate compliance standards in the IT solutions wherever applicable as per the ever changing and updated compliance rules.

Decisions

Recommendations

• Customizing solution (if so to what extent) vs Standardizing/Transforming business process.
• Follow best practices.
• Scaling Global solution to other regions vs implementing a Local solution.
• Understand the business need and applicability
• SLAs, Commercial negotiations with partners.
• Adhere to the agreed timelines with business functions.

Education Required:

• A minimum of a bachelor's degree in engineering, Information Technology or a related field.

Experience Required:

• 5-8 years of work experience across various technology platforms.
• Pharmaceutical industry experience.
• Knowledge and experience in handling MES systems, Manufacturing, Packaging and WH machines.
• Experience with Manufacturing, Packaging and WH IT solutions (MES/SCADA/LIMS etc.,), CSV activities with strong preference in pharmaceutical.
• Knowledge and experience in handling QC systems, LIMS, QA/R&D/RA application.
• Experience with Quality, R&D, RA IT solutions (Waters/Master Control/LIMS etc.,), CSV activities with strong preference in pharmaceutical.

Skills Required:

• Strong skills in IT Manufacturing and Packaging Systems Administration, CSV activities, PLC and QC Systems validation and qualification
• Strong skills in IT Quality Systems Administration, CSV activities, and QC Systems validation and qualification
• SAP Skills in Production, WH, Packaging and Quality modules
• Demonstrated analytical skills
• Understanding MES solutions, Manufacturing software's, SQL database, Application administration etc., and how to apply them to business scenarios.
• Understanding Quality Systems solutions, Quality software's, SQL/Oracle database, Application administration etc., and how to apply them to business scenarios.
• Advanced Microsoft Suite, with strong emphasis, Excel Skills, such Macros
• Experience supporting Manufacturing, Packaging, Serialization and WH solutions, IT infrastructure solutions etc.,
• Experience supporting Quality – QC/QA, R&D and RA software solutions, IT infrastructure solutions etc.,

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