Action Enterprise

24 Action Enterprise Jobs Hiring Near You

Account Coordinator

Milwaukee, WI ยท On-site

$19.75 - $25.50/hr

POSITION SUMMARY The Account Coordinator is responsible for delivering a quality customer experience, building customer relationships, and managing process execution for existing Action Enterprise ...

All Action Environmental Project Managers are expected to generate work as part of their day to day activities and function as a seller doer. DUTIES AND RESPONSIBILITIES: * Responsible for all Action ...

Field Technician

Athens, TN ยท On-site

$16.50 - $22.50/hr

Job Summary Action Environmental is expanding, and we're looking for motivated, hands-on Field Technicians to grow with us. If you take pride in hard work, value safety, and enjoy being part of a ...

Staff Accountant

Birmingham, AL ยท On-site

$51K - $68K/yr

McLeod ERP system experience is preferred but not required * Strong analytical, organizational, and problem-solving skills * Excellent written and verbal communication skills * Ability to manage ...

Field Technician

Orlando, FL ยท On-site

$18.50 - $25.25/hr

Job Summary Action Environmental is expanding, and we're looking for motivated, hands-on Field Technicians to grow with us. If you take pride in hard work, value safety, and enjoy being part of a ...

Field Technician

Hanceville, AL ยท On-site

$18.75 - $25.50/hr

Job Summary Action Environmental is expanding, and we're looking for motivated, hands-on Field Technicians to grow with us. If you take pride in hard work, value safety, and enjoy being part of a ...

Equipment Operator

Orlando, FL ยท On-site

$17.75 - $24.25/hr

Field Supervisor Action Environmental is a full-service environmental and industrial services contractor. Committed to safety and environmental compliance in everything we do, we have successfully ...

Field Technician

Clarksville, TN ยท On-site

$17.25 - $23.50/hr

Job Summary Action Environmental is expanding, and we're looking for motivated, hands-on Field Technicians to grow with us. If you take pride in hard work, value safety, and enjoy being part of a ...

Field Technician

Decatur, AL ยท On-site

$17.75 - $24.25/hr

Job Summary Action Environmental is expanding, and we're looking for motivated, hands-on Field Technicians to grow with us. If you take pride in hard work, value safety, and enjoy being part of a ...

Driver Manager

Hanceville, AL ยท On-site

$45K - $54K/yr

As a Driver Manager for Action Resources, grow and develop a profitable successful chemical/waste transportation operation. Coordinate and manage loads to remain cost effective as a company. Work ...

Equipment Operator

Clarksville, TN ยท On-site

$16.50 - $22.50/hr

Field Supervisor Action Environmental is a full-service environmental and industrial services contractor. Committed to safety and environmental compliance in everything we do, we have successfully ...

Foreman

Tampa, FL ยท On-site

JOB SUMMARY We are seeking an experienced and safety-focused Environmental & Remediation Field Supervisor to lead crews and oversee equipment operations on active project sites. This role is ...

We're looking for a motivated and dependable Class A CDL Driver to join our growing team! If you're someone who enjoys hands-on work, variety in your day, and being part of a crew that gets the job ...

Field Supervisor Action Environmental is a full-service environmental and industrial services contractor. Committed to safety and environmental compliance in everything we do, we have successfully ...

Payroll Coordinator

Birmingham, AL ยท On-site

$18 - $22/hr

JOB SUMMARY: The Driver Settlement Coordinator is a part of the team responsible for processing pay for over 500 drivers, including Company Drivers, Lease Purchase and Owner Operators. This is a fast ...

Equipment Operator

Hanceville, AL ยท On-site

$28 - $33/hr

Field Supervisor Action Environmental is a full-service environmental and industrial services contractor. Committed to safety and environmental compliance in everything we do, we have successfully ...

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Action Enterprise Jobs Information

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Infographic showing various job openings at Action Enterprise in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Account Coordinator

Action Enterprise

Milwaukee, WI โ€ข On-site

$19.75 - $25.50/hr

Full-time

Posted 12 days ago


Job description

POSITION SUMMARY
The Account Coordinator is responsible for delivering a quality customer experience, building customer relationships, and managing process execution for existing Action Enterprise Logistics customers. This role will partner with account managers, account executives, business development and/or capacity resources as an active member of an account team to ensure the customer's business/freight moves as planned and takes actions to resolve exceptions when they occur. They will leverage our processes and technology to drive efficiency. This position is aligned to a portfolio of customers. As a critical customer support contact, the Account Coordinator ensures customer commitments are met, resolves issues, drives continuous improvement, and articulates customer value.
In this role, you will be responsible for a variety of operational tasks, which may include order creation, shipment activation, load building, appointment scheduling, track and trace, and routine event management. A sharp focus on data integrity, quality, and efficiency is essential.
The Account Coordinator role will develop your business knowledge, sales acumen, and the foundational skills to enable a flexible career path in a variety of critical customer-oriented roles at Action Enterprise Logistics.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consist of, but are not limited to, the following:
Customer Service:
  • Validate and ensure the accuracy of load data in Action Logistics systems
  • Monitor load boards and assigned email accounts to respond to customer and carrier requests
  • Utilize standard operating procedures to carry out assigned operational activities and meet service level agreements
  • Document milestone events, gather and communicate information for problem resolution, resolve routine exceptions, and follow escalation procedures when required
  • Run and distribute reports in alignment with defined processes
  • Focus on internal and external customer needs, recognizing service issues, implementing customer-focused practices, and escalating when appropriate
  • Follow through on customer requests to ensure satisfaction, invite feedback, and seek suggestions for improvement
  • Collaborative both internally and externally to achieve positive outcomes
  • Contribute to department efficiency by identifying and implementing operational enhancements
  • Establishes contacts and builds relationships with customers to understand the customer's needs
  • Communicates proactively with customers, carriers, suppliers, and internal stakeholders to ensure customer needs are met
  • Manages conflict and navigates difficult conversations with the customer using tact and diplomacy
  • Responds to customer inquiries and provides updates related to exception management in a timely manner
  • Ensures quality execution against expectations, identifies issues, and implements solutions Reviews internal and customer data inclusive of customer aligned KPIs for quality and accuracy
  • Empowered to execute the customer pricing strategy set by account management team focused on capturing profitable market share
  • Grows the business by listening to customers' needs, communicating opportunity to Account Management, and providing key customer specific knowledge to influence results

Process Efficiency:
  • Leverages available tools and resources to implement efficiencies
  • Learns and applies knowledge of best practices to maintain consistency and gain efficiencies across the network
  • Utilizes data/reporting to identify and improve service results in order to meet customer expectations
  • Partners with internal resources to ensure account processes and SOPs are complete and adhered to
  • Minimizes manual processes when possible without diminishing customer value

Execution:
  • Leverages technology for order statuses and initiates corrective action when exceptions occur (verifying pricing, weights, delivery times, ship quantities, load information, etc.)
  • Executes customer workflows, preferences and SOPs and applies this knowledge to create efficient, cost effective solutions for the customer
  • Provides ongoing issue resolution through communication with the customer and offers options and alternative solutions in a timely manner
  • Collaborates with operations teams to effectively standardize tasks
  • Leverages operations teams to execute process effectively and efficiently
  • Performs non-standardized operational work as needed to ensure a high-level customer experience
  • Other duties or responsibilities as assigned according to the team and/or country specific requirements