Accenture Federal Services
Accenture Federal Services

120 Accenture Federal Services Desktop Support Jobs Hiring Near You

... supporting project teams to deliver valuable insights, and design and implement business change ... Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities ...

... work powered by Accenture, a leading global professional services company. Accenture is ... federal, state, or local law.?Our rich diversity makes us more innovative, more competitive, and ...

Home Equity Loan Processor

Columbus, OH · Remote

$23.13 - $48.13/hr

... federal, state, or local law.?Our rich diversity makes us more innovative, more competitive, and ... Accenture is committed to providing veteran employment opportunities to our service men and women.

Senior Design Lead

Columbus, OH · On-site

$94.40K - $293.80K/yr

... federal, state, or local law.?Our rich diversity makes us more innovative, more competitive, and ... Accenture is committed to providing veteran employment opportunities to our service men and women.

Production Technology Lead

Columbus, OH · On-site

$132.50K - $271K/yr

Build toward workflow optimization, automation design and support, and scalable platform enablement ... Accenture is committed to providing veteran employment opportunities to our service men and women.

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Accenture Federal Services Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is it like to work at Accenture Federal Services?

Accenture Federal Services is a company that values collaboration, innovation, and community involvement, fostering a culture that encourages employees to work together to drive positive change.

The company's team structure is often organized around client projects, allowing employees to work closely with clients and other team members to deliver solutions that meet their needs. The work environment is dynamic, with opportunities for professional growth and development through training programs and mentorship.

Working at Accenture Federal Services may appeal to candidates who are passionate about public service and want to contribute to projects that have a meaningful impact on the federal government and the communities it serves.

Do workers at Accenture Federal Services get paid breaks?

Sometimes. Only some people get paid breaks.
55% of people say they don’t get paid breaks.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Accenture Federal Services pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

At Accenture Federal Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Accenture Federal Services affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Accenture Federal Services?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at Accenture Federal Services worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at Accenture Federal Services?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Accenture Federal Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at Accenture Federal Services?

Most people find it easy to take sick days.
94% of people report that it’s easy to take time off if they are sick.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Accenture Federal Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
94% of people say they’re treated with respect by their managers.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Accenture Federal Services get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Accenture Federal Services?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Accenture Federal Services enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at Accenture Federal Services recommend working with their team?

Only some people recommend working with their team.
42% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Accenture Federal Services?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at Accenture Federal Services?

Only some people are given support to advance their career here.
In the last year, 35% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Accenture Federal Services’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
57% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Accenture Federal Services is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.
Infographic showing various Desktop Support job openings at Accenture Federal Services in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 88% Physical, 6% Hybrid, and 6% Remote job distribution.
SAP FI/CO PSM Consultant - Onsite in Columbus, OH

SAP FI/CO PSM Consultant - Onsite in Columbus, OH

Accenture Federal Services

Columbus, OH • On-site

$203.40K/yr

Full-time

Posted 16 days ago


Accenture Federal Services rating

8.4

Company rating: 8.4 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

48th of 422 rated business services


Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.
Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.
Join us to drive positive, lasting change that moves missions and the government forward!

The work

The SAP FI/CO PSM Consultant will analyze an organization and design its processes and systems, assessing the business model and its integration with technology, through the implementation of enhancements and resolution of defects within SAP FI/CO and PSM. They will assess current state, identify customer requirements, and define the future state and/or business solution, to be implemented through enhancements or resolution of defects within SAP FI/CO and PSM. This resource will research, gather and synthesize information, in support of the implementation of enhancements or resolution of defects.

Key responsibilities:

  • Configure and support SAP FI modules
  • Configure SAP CO (Controlling)
  • Implement and support Public Sector Management (PSM) components such as Funds Management, Budget Control Systems, Grants Management, and Functional Area Accounting
  • Business analysis and process design activities
  • Integration and data management activities
  • Testing and deployment activities
  • Provide production support and troubleshooting for finance users

Here's what you need:

  • 1+ years SAP FI/CO functional experience
  • 1+ years Public Sector Management (PSM) experience

Nice to have:

  • Experience with Funds Management (FM), Budget Control System (BCS), and government financial processes
  • Experience with SAP S/4HANA Finance
  • Experience with SAP Grants Management
  • Knowledge of SAP Fiori reporting
  • Relevant SAP certifications
  • Bachelor's degree in a related field

Eligibility requirements:

  • US Citizen (no dual citizenship)
  • Must be eligible to obtain a government Public Trust Clearance
  • Ability to work onsite at the client location in Columbus, OH each week, Monday-Friday

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$100,200—$203,400 USD
What We Believe
As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.
Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.
Requesting An Accommodation
Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If youare being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.


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