This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone ...
Ableforce
13 Ableforce Jobs Hiring Near You
This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone ...
Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...
Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...
Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...
Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...
Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...
Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...
Opportunity for a strong full-stack .NET engineer with deep experience building, maintaining, and modernizing business-critical applications across the Microsoft stack. This role is ideal for someone ...
Opportunity for a strong full-stack .NET engineer with deep experience building, maintaining, and modernizing business-critical applications across the Microsoft stack. This role is ideal for someone ...
Applications Support Engineer
Atlanta, GA · On-site
This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone ...
Applications Support Engineer
Atlanta, GA · On-site
This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone ...
React Developer
Flower Mound, TX · On-site
$90K - $105K/yr
An industry-leading company is looking for a product-minded front-end engineer who can independently design and ship polished web and mobile experiences using Next.js and React Native. Looking for ...
React Developer
Flower Mound, TX · On-site
$90K - $105K/yr
An industry-leading company is looking for a product-minded front-end engineer who can independently design and ship polished web and mobile experiences using Next.js and React Native. Looking for ...
Career altering opportunity to work with an established yet high-growth agency who pride themselves on providing employees with tools and training to be successful.
Career altering opportunity to work with an established yet high-growth agency who pride themselves on providing employees with tools and training to be successful.
React Developer
Poway, CA · On-site
$106K - $124K/yr
An industry-leading company is looking for a product-minded front-end engineer who can independently design and ship polished web and mobile experiences using Next.js and React Native. Looking for ...
React Developer
Poway, CA · On-site
$106K - $124K/yr
An industry-leading company is looking for a product-minded front-end engineer who can independently design and ship polished web and mobile experiences using Next.js and React Native. Looking for ...
Rare opportunity to join an established agency in high-growth mode. This is fully onsite role with office locations all around the Raleigh-Durham area.
Rare opportunity to join an established agency in high-growth mode. This is fully onsite role with office locations all around the Raleigh-Durham area.
Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...
Opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both ...
Applications Support Specialist
Poway, CA · On-site
This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone ...
Applications Support Specialist
Poway, CA · On-site
This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone ...
Full Stack .NET Developer
Poway, CA · On-site
Opportunity for a strong full-stack .NET engineer with deep experience building, maintaining, and modernizing business-critical applications across the Microsoft stack. This role is ideal for someone ...
Full Stack .NET Developer
Poway, CA · On-site
Opportunity for a strong full-stack .NET engineer with deep experience building, maintaining, and modernizing business-critical applications across the Microsoft stack. This role is ideal for someone ...
Other
Posted 9 days ago
Job description
This is a contract-to-hire opportunity with an industry-leading company to provide technical support for an enterprise, internally developed software application. This role is ideal for someone skilled at working with both people and technology, who can troubleshoot common application issues while delivering clear, professional support.
Main Duties & Responsibilities:
- Monitor, triage, and resolve application support tickets.
- Assist users with access, configuration, workflow, and system issues.
- Reproduce and document software problems.
- Escalate defects and complex issues to Engineering or DevOps.
- Review application logs and other diagnostic information.
- Maintain support documentation and knowledge-base articles.
- Communicate ticket status and resolutions clearly to users.
Skills & Requirements:
- 1+ year of experience in application support, technical support, service desk, or a similar role.
- The highest level of customer service and communication skills.
- Ability to troubleshoot software issues methodically.
- Experience with ticketing systems such as Jira, ServiceNow, Zendesk, or similar.
- Ability to work independently and collaborate with technical teams.
- Experience with ASP.NET, SQL Server, IIS application logs, APIs, cloud platforms, or internally developed software is highly preferred.
tags: technical support engineer, technical support analyst, tech support engineer, tech support analyst, application support engineer, helpdesk engineer, help desk engineer