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Abacus Service

Abacus Service

60 jobs near Columbus, OH

Abacus Service Corporation

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Job Summary : Abacus Service Corporation is seeking a Help Desk Analyst to provide first level problem resolution and support to the SAWS' user community. The role involves troubleshooting ...

Abacus Service Corporation

QA & Release Lead

Abacus Service Corporation is seeking a QA & Release Lead for the Arizona Department of Revenue. The role involves developing and maintaining testing strategies for the STARS system implementation ...

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Showing results 21-40

Lead Product Manager (PDM)

Abacus Service Corporation

Manhattan, NY • On-site

Full-time

Re-posted 5 days ago

Job description

Job Summary:
Abacus Service Corporation is seeking a Lead Product Manager to join their team in New York, NY. This role focuses on shaping the growth of the communications platform, ensuring it is scalable and data-driven while translating business objectives into platform enhancements in collaboration with various teams.
Responsibilities:
• Own the multi-year roadmap and enhancement backlog for Adobe Campaign and Adobe Journey Optimizer.
• Drive the organization beyond traditional batch messaging toward more integrated journey capabilities.
• Partner with Data Engineering to define event triggers and data structures that support personalization.
• Establish standards for reusable templates, communication fatigue rules, and cross-channel frequency management.
• Monitor platform performance and proactively identify optimization opportunities.
• Develop and deliver training, documentation, and best practices.
Qualifications:
Required:
• 7 years of experience in product management within MarTech, digital platforms, or customer experience technology.
• Hands-on experience with Adobe Campaign, Adobe Journey Optimizer, or similar enterprise communications platforms.
• Experience owning digital platforms or enterprise capabilities, focusing on scalable solutions that serve multiple stakeholders.
• Experience navigating TCPA, CAN-SPAM, and CCPA/GDPR compliance within a highly regulated industry, preferably Financial Services.
• Strong understanding of data-driven communications and trigger-based engagement.
Preferred:
• Experience building roadmaps from scratch based on customer pain points and data-driven insights.
• Strong relationship-building, prioritization, and influencing skills.
• Experience communicating in written and verbal formats with senior executive-level leaders.
• Proficient in writing detailed user stories and acceptance criteria.
Company:
Abacus Service Corporation is provides IT solutions for global health care businesses. Founded in 2004, the company is headquartered in Southfield, USA, with a team of 201-500 employees. The company is currently Growth Stage.
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About Abacus Service

Sourced by ZipRecruiter

Abacus Service Corporation was founded in Farmington Hills, Michigan and has grown to become a nationwide presence with offices in 16 locations and two international offices. Through our locations, we have been able to offer our clients cost-effective, quality solutions and services regardless of the geographic coverage. We are MBE and WBE certified nationally and uphold our commitment to diversity by adhering to a philosophy of recruiting employees from diverse backgrounds. Our extensive experience, passion to deliver the best in class solutions,education over matter and dedication to customer service has allowed us to become the preferred workforce ally of our clientele. Since our foundation in 2004, Abacus Service Corporation has embraced its core principles of Trust, Transparency, and Tenacity.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Southfield, MI, US

Year founded

2004

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