Zoho

60 Zoho Jobs Hiring Near You

Customer Service & Administrative Assistant

$17.50 - $22.50/hr

You'll manage customer communication and coordination through Zoho tools, including Zoho Desk, CRM, and other Zoho Business apps, and provide administrative and organizational support to streamline ...

New

AWS Connect Developer

Dallas, TX · Remote

$60 - $65/hr

The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal ...

Pull and analyze reports from Zoho CRM, Zoho Projects, and Zoho Campaigns to track performance and provide management with updates. Assist with business development initiatives and brand awareness ...

$110 - $140/hr

Zoho's ability to scale efficiently across the U.S. relies on the strength of our partner ecosystem. This role ensures that partners are empowered, capable, and aligned to deliver high-value ...

Own and administer the Zoho CRM platform, including users, roles, permissions, modules, workflows, automations, and dashboards. * Serve as the first point of contact for internal CRM questions ...

Senior Account Manager

Mcclellan, CA · On-site

$68K - $75K/yr

Previous experience with Zoho or other CRM * Proficiency with Mac or Apple products OUR CORE VALUES Every team member is expected to embody and champion our core values: * Do the Right Thing * Be ...

Bilingualism - French and English is an asset Experience with project management platforms such as Asana Experience using the Relationship Management Platforms - Zoho CRM Experience with Zoho One ...

You'll also provide targeted follow-up training across a range of topics-from Zoho and claims processing to internal systems and workflow updates. Bottom line: you'll help our people know not just ...

Program Manager

San Antonio, TX · Hybrid

$25 - $30/hr

A critical component of success in this role is strong proficiency in Zoho Modules and CRM. You will use Zoho to manage workflows, track KPIs, monitor team performance, and drive operational ...

Showing results 41-60

AWS Connect Developer - Remote

Volantsoft Inc

Boston, MA • Remote

Full-time

Re-posted 3 days ago


Job description

Job Title:  AWS Connect Developer
Location: 100% Remote
Duration: Long Term Project
 
Position Description:

We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions.
 
Key Responsibilities
  • Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions.
  • Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality.
  • Build and maintain integrations between Amazon Connect and CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk.
  • Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms.
  • Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3).
  • Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation.
  • Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools.
  • Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring.
  • Troubleshoot issues, optimize integrations, and deliver continuous improvements.
 
Required Qualifications
  • 10+ years of software development experience, including 5+ years in Amazon Connect development.
  • Strong Node.js development skills (backend services, APIs, integrations).
  • Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting.
  • Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow).
  • Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations.
  • Solid understanding of IAM security, role-based access, and compliance requirements.
 
Preferred Skills
  • Experience with Amazon Lex, Polly, and Transcribe for conversational AI.
  • Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API).
  • Background in contact center technologies such as Avaya, Genesys, or Twilio. 
Mohith AT volantsoft DOT com 

This is a remote position.