Zito Media is seeking a Technical Operations Manager to ensure the customer expectations, technical quality standards, and company safety policy requirements are met. This position will also be ...
Zito Media
30 Zito Media Jobs Hiring Near You
Zito Media is seeking a Technical Operations Manager to ensure the customer expectations, technical quality standards, and company safety policy requirements are met. This position will also be ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito is looking for a full-time Fiber Technician to learn the trade of installing fiber optic cables within Zito Media's fiber optic networks and their related equipment with the end goal of ...
Zito is looking for a full-time Fiber Technician to learn the trade of installing fiber optic cables within Zito Media's fiber optic networks and their related equipment with the end goal of ...
Part-Time CSR - Coudersport, PA
Coudersport, PA · On-site
$14.50 - $19.75/hr
Zito Media currently has an opening for a Part-time Customer Sales & Service Representative in the Coudersport call center to serve as the primary customer point of contact for sales, activation and ...
Part-Time CSR - Coudersport, PA
Coudersport, PA · On-site
$14.50 - $19.75/hr
Zito Media currently has an opening for a Part-time Customer Sales & Service Representative in the Coudersport call center to serve as the primary customer point of contact for sales, activation and ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Maintenance Tech Apprentice - Ocala, Fl
Ocala, FL · On-site
$15.75 - $20.50/hr
Zito Media is seeking a motivated and detail-oriented Maintenance Technician Apprentice to join our telecommunications team. As an apprentice, you will work under the supervision of experienced ...
Maintenance Tech Apprentice - Ocala, Fl
Ocala, FL · On-site
$15.75 - $20.50/hr
Zito Media is seeking a motivated and detail-oriented Maintenance Technician Apprentice to join our telecommunications team. As an apprentice, you will work under the supervision of experienced ...
Local Office Customer Service Representative - Burnsville, NC
Burnsville, NC · On-site
$14.25 - $19.50/hr
Local Office - Customer Sales & Service Representative - NC Zito Media currently has an opening for a Customer Sales & Service Representative in the Burnsville, NC local office to serve as the ...
Local Office Customer Service Representative - Burnsville, NC
Burnsville, NC · On-site
$14.25 - $19.50/hr
Local Office - Customer Sales & Service Representative - NC Zito Media currently has an opening for a Customer Sales & Service Representative in the Burnsville, NC local office to serve as the ...
Customer Service & Support Representative - Coudersport, PA
Coudersport, PA · On-site
$14.50 - $19.75/hr
Zito Media currently has an opening for a Customer Sales & Service Representative in the Coudersport call center to serve as the primary customer point of contact for sales, activation and support of ...
Customer Service & Support Representative - Coudersport, PA
Coudersport, PA · On-site
$14.50 - $19.75/hr
Zito Media currently has an opening for a Customer Sales & Service Representative in the Coudersport call center to serve as the primary customer point of contact for sales, activation and support of ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Seasonal General Laborer - Aurora, MN
Aurora, MN · On-site
$15 - $18.75/hr
Zito Media is seeking a temporary 40hr/week General Laborer. This is a seasonal position. Specific responsibilities include, but are not limited to the following: * Yard clean up * Trenching drops
Seasonal General Laborer - Aurora, MN
Aurora, MN · On-site
$15 - $18.75/hr
Zito Media is seeking a temporary 40hr/week General Laborer. This is a seasonal position. Specific responsibilities include, but are not limited to the following: * Yard clean up * Trenching drops
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media currently has an opening for a Dispatcher in the Coudersport office to serve as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed on ...
Zito Media currently has an opening for a Dispatcher in the Coudersport office to serve as the primary contact for all Field Technicians for Service, Installation and Outage Repair work performed on ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media is seeking applicants for a Service Installation Technician to perform routine installations; disconnects; and troubleshooting of cable, high-speed internet, phone services and end user ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Zito Media has a full-time opening for an experienced cable system Broadband Maintenance Technician to perform routine and preventative maintenance on CATV feeder/distribution and trunk systems in ...
Zito Media Jobs Information
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Full-time
Medical, Dental, Vision, Retirement
Posted 18 days ago
Zito Media rating
5.6
Based on 6 frontline employees who took The Breakroom Quiz
67th of 78 rated telecommunications companies
Job description
Zito Media is seeking a Technical Operations Manager to ensure the customer expectations, technical quality standards, and company safety policy requirements are met.
This position will also be responsible for training, developing and evaluating the assigned technicians to maximize the customer experience and operational productivity. A 60-70% portion of the time may be spent working in the field with the technicians in a hands-on teaching approach.
Job Responsibilities:
Required Skills/Experience:
Zito Media retains the right to change this job description any time. Zito offers a robust benefits package including medical, dental, vision, 401 (k) plan, and discounted services for employees who reside within the Zito coverage areas.
Zito Media is an equal opportunity employer which prohibits discrimination on the basis of race, color, religion, national origin, age or sex. The company encourages job applications from minority and female candidates.
This position will also be responsible for training, developing and evaluating the assigned technicians to maximize the customer experience and operational productivity. A 60-70% portion of the time may be spent working in the field with the technicians in a hands-on teaching approach.
Job Responsibilities:
- Manager daily activity of Service Install and Maintenance technicians.
- Ensure responsiveness and first-time resolution to installation and trouble call work orders.
- Ensure compliance with company quality and safety standards.
- Perform practical evaluations to verify technical competencies.
- Perform restoration of signal outages in the feeder/distribution and trunk systems and serve on-call.
- Ensure staff has and maintains necessary, company-issued tools and equipment.
- Coordinate preventative maintenance work as required or assigned.
- Responsible for the overall performance of cable plant and equipment.
- Manage inventory and submit requisitions to ensure adequate supply of materials.
- Inform Director of Tech Ops as necessary.
- Maintain a professional attitude and appearance at all times.
- Perform other related duties and tasks as assigned or as become evident up to and including travel to other systems if needed.
Required Skills/Experience:
- Valid state driver's license, with an excellent driving record.
- Headend and CMTS (RF side) experience required
- Knowledge with node split/optimization
- Familiar with breakup of Down-streams/Up-streams
- Sweep and Balance experience
- High school diploma or its equivalent.
- Minimum of 10 years of residential cable television or related telecom industry experience.
- Prior management or supervisory experience is required.
- Basic courtesy, diplomatic abilities and a pleasant demeanor.
- Ability to communicate effectively with all levels of Zito Media personnel and with outside vendors and contractors.
- Maintain confidentiality in regards to company, employee and customer situations.
- Work under minimal supervision, within broad guidelines of procedures and goals.
- Apply technical expertise to a variety of situations, evaluate problems, and implement the best solutions.
Zito Media retains the right to change this job description any time. Zito offers a robust benefits package including medical, dental, vision, 401 (k) plan, and discounted services for employees who reside within the Zito coverage areas.
Zito Media is an equal opportunity employer which prohibits discrimination on the basis of race, color, religion, national origin, age or sex. The company encourages job applications from minority and female candidates.