ZIM

42 Zim Jobs Hiring Near You

Main Purpose of the Role: Promote and develop district's commercial performances to meet the budget, target, and management guidelines. Pricing interaction; works with service contracts coordination ...

Description Main Purpose of the Role: The primary purpose of the Resolution Specialist is to manage and resolve customer disputes efficiently and effectively. This role involves reviewing and ...

Main Purpose of the Role: Manage and Support information technology, computer network systems in the regional offices Controlling and evaluating IT and electronic data operations Manage and Provide ...

Description Main Purpose of the Role: To execute safe, seamless, efficient operation of the container ships while controlling related expenses. Manage and coordinate between all relevant interfaces ...

Customer Service Control Tower Specialist

Virginia Beach, VA ยท On-site +1

$14.75 - $19.50/hr

Description Main Purpose of the Role: The Customer Service Control Tower Specialist is responsible for handling Strategic Accounts Customer Service routine and answering Hot Line and E-mail inquiries ...

Main purpose of the Role: The Sales manager is responsible for the efficient execution of all sales activity in the area, based on targets outlined by the VP Marketing and Sales and which were ...

Customer Service Control Tower Specialist

Virginia Beach, VA ยท On-site +1

$14.75 - $19.50/hr

Description Main Purpose of the Role: The Customer Service Control Tower Specialist is responsible for handling Strategic Accounts Customer Service routine and answering Hot Line and E-mail inquiries ...

Invoice Processing Coordinator (Vetting)

Virginia Beach, VA ยท On-site

$17 - $22.50/hr

Main Purpose of the Role: Supporting AP and Finance Supervisors, Managers and Director in validating invoices and purchaser orders for invoice processing or automatic processing exceptions. This to ...

Description Main Purpose of the Role: Manage and Support information technology, computer network systems in the regional offices Controlling and evaluating IT and electronic data operations Manage ...

Commercial Analyst

Miami, FL ยท On-site +1

Description Main Purpose of the Role: Promote and develop district's commercial performances to meet the budget, target, and management guidelines. Pricing interaction; works with service contracts ...

Main Purpose of the Role: To execute safe, seamless, efficient operation of the container ships while controlling related expenses. Manage and coordinate between all relevant interfaces to meet ...

Main Purpose of the Role: The primary purpose of the Resolution Specialist is to manage and resolve customer disputes efficiently and effectively. This role involves reviewing and analyzing customer ...

Showing results 21-40

ZIM Jobs Information

What are the most popular titles at Zim?
What are the most popular cities for Zim jobs?
What are the most popular states for Zim jobs?
What are the most popular categories at Zim?
Infographic showing various job openings at Zim in the United States as of May 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 64% Physical, and 36% Remote job distribution.

Customer Service Control Tower Specialist

ZIM

Virginia Beach, VA โ€ข On-site

$14.75 - $19.50/hr

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Main Purpose of the Role:

The Customer Service Control Tower Specialist is responsible for handling Strategic Accounts Customer Service routine and answering Hot Line and E-mail inquiries received from Strategic Accounts customers. In addition, work with internal departments to ensure smooth handling of shipments in proper way.

๏ปฟMain Tasks:

Answering Customer Service Hotline from regional and local PIC of the SA customers

Handle e-mail inquiries received from regional and local PIC of the SA customers.

Monitor and follow up with local POL/POD CS offices by handle and close escalation all inquiries from SA customers, such as manifest corrector, freight accuracy inquiry, Space release in POLs, internal system checking, customer system checking, etc.

Preparing regular reports including all services daily booking, EIR and container pick up, vessel schedule integrity summary, etc.

Preparing regular announcement to SA customers

Assist local officesโ€™ CS with any documents checking escalations such as B/L, Invoice, collection overdue and statement reconsolidation, equipment demurrage and detention calculations, etc.

Handle inquiries from internal departments from SA team and local offices

Coordinate with other departments including BU, Logistics, Operation and Finance



Function:
Countries & Business Development
Requirements:
  • Higher Diploma holder or above with relevant working experience; 2 or 4-year degree preferred
  • Candidate from shipping/ logistics industry is highly preferred
  • Effective interpersonal, communication and telephone handling skills
  • Good command of spoken and written English; Spanish speakers are highly desirable for this role as well
  • Proficient in MS office