Description of the job functions the contractor will be expected to perform . · Candidates must have experience serving as primary point of contact for users experiencing help desk related issues ...
Zfinity Global
12 jobs near Columbus, OH
Description of the job functions the contractor will be expected to perform . · Candidates must have experience serving as primary point of contact for users experiencing help desk related issues ...
Technical Project Manager
Phoenix, AZ · On-site
* Salesforce project experience - Must * SAFe agile experience - Must * 3 days working from office - Must * Size and complexity of team managed in TPM role * AI experience - Must (AI Agent force)
Technical Project Manager
Phoenix, AZ · On-site
* Salesforce project experience - Must * SAFe agile experience - Must * 3 days working from office - Must * Size and complexity of team managed in TPM role * AI experience - Must (AI Agent force)
Data Warehouse Developer III
Madison, WI · On-site
$49.75 - $68/hr
Project Details: The ideal service provider will have extensive experience with Informatica, Tableau and Business Objects, be a quick learner, very much a team player, and able to function as a lead ...
Data Warehouse Developer III
Madison, WI · On-site
$49.75 - $68/hr
Project Details: The ideal service provider will have extensive experience with Informatica, Tableau and Business Objects, be a quick learner, very much a team player, and able to function as a lead ...
Systems Engineer -I
Madison, WI · On-site
Top Required Skills and Years of Experience (8-10 years): · Server and system administration technologies such as Microsoft Windows Server, Active Directory, Microsoft SQL Server, VMWare, and ...
Systems Engineer -I
Madison, WI · On-site
Top Required Skills and Years of Experience (8-10 years): · Server and system administration technologies such as Microsoft Windows Server, Active Directory, Microsoft SQL Server, VMWare, and ...
Java Developer -III
Madison, WI · On-site
$51.50 - $66.50/hr
Inperson Interview is mandatory for both round of interview Location: Mdison WI Job Summary: We are seeking a highly skilled and experienced Senior Java Developer with strong hands-on expertise in ...
Java Developer -III
Madison, WI · On-site
$51.50 - $66.50/hr
Inperson Interview is mandatory for both round of interview Location: Mdison WI Job Summary: We are seeking a highly skilled and experienced Senior Java Developer with strong hands-on expertise in ...
... global or multi-currency payment implementations.
... global or multi-currency payment implementations.
Lead Salesforce Engineer
Phoenix, AZ · On-site
$55 - $73/hr
This role is for a Sr. Salesforce Engineer with 10+ years of experience, responsible for designing, developing, and maintaining scalable solutions on the Salesforce platform. The engineer will work ...
Lead Salesforce Engineer
Phoenix, AZ · On-site
$55 - $73/hr
This role is for a Sr. Salesforce Engineer with 10+ years of experience, responsible for designing, developing, and maintaining scalable solutions on the Salesforce platform. The engineer will work ...
Programmer Analyst -IV
Madison, WI · On-site
Top Required Skills: · User interface customization and optimization experience · Groovy, Java and/or Python Programming Experience · Workflow and business process mapping experience · Data ...
Programmer Analyst -IV
Madison, WI · On-site
Top Required Skills: · User interface customization and optimization experience · Groovy, Java and/or Python Programming Experience · Workflow and business process mapping experience · Data ...
Certified Sr. Project Manager -IV
Madison, WI · On-site
$56.25 - $74.50/hr
Minimal Qualifications · Significant experience leading large-scale technology modernization or digital transformation initiatives. · Demonstrated experience developing and managing complex ...
Certified Sr. Project Manager -IV
Madison, WI · On-site
$56.25 - $74.50/hr
Minimal Qualifications · Significant experience leading large-scale technology modernization or digital transformation initiatives. · Demonstrated experience developing and managing complex ...
Salesforce Engineer
Manhattan, NY · On-site
Salesforce CRM : 1. CRM Core ( Data-Model, Security Model, Analytics, CRMA) 2. Customization : Apex, LWC, Flows, Batch 3. Integrations ( Batch, realtime, event-driven) 4. Event Driven, Batch ...
Salesforce Engineer
Manhattan, NY · On-site
Salesforce CRM : 1. CRM Core ( Data-Model, Security Model, Analytics, CRMA) 2. Customization : Apex, LWC, Flows, Batch 3. Integrations ( Batch, realtime, event-driven) 4. Event Driven, Batch ...
Integrations Developer
Lincolnshire, IL · On-site
$53 - $70.25/hr
The Integrations Developer is a key contributor responsible for developing, maintaining, and connecting the critical application and system interfaces that power our enterprise. This senior ...
Integrations Developer
Lincolnshire, IL · On-site
$53 - $70.25/hr
The Integrations Developer is a key contributor responsible for developing, maintaining, and connecting the critical application and system interfaces that power our enterprise. This senior ...
Project Details (project overview, who the contractor will work with, soft skills needed, etc.): Client is seeking a technically driven, self-motivated and collaborative OnBase Business Analyst to ...
Project Details (project overview, who the contractor will work with, soft skills needed, etc.): Client is seeking a technically driven, self-motivated and collaborative OnBase Business Analyst to ...
Other
Posted 15 days ago
Job description
Description of the job functions the contractor will be expected to perform.
· Candidates must have experience serving as primary point of contact for users experiencing help desk related issues.
· Experience analyst with a background in system diagnosing software problems, resolve user inquiries for manual data manipulation. Based on documented incidents in JIRA ticketing system, email or data log spreadsheet to ensure seamless business operations for the Success data conversion project.
· Experience in interacting with DHS program areas and technical staff regarding business and information technology needs.
· Manage receiving tickets, documents, prioritize, and track support requests from phone calls, emails, or chat portals.
· Experience with escalating issues and identifying complex or recurring problems and escalating them to supervisor/manager for resolution.
· Strong verbal and written communication skills to handle user frustration and convey clear policy resolutions.
Critical -thinking skills to diagnose root causes and document each incident to be used as the basis for system enhancements.